マッチングサービスにおける機械学習導入の実際 / Actual implementation of machine learning in matching service

792de2971566ff016d73ac922152c80c?s=47 yu81
March 06, 2018

マッチングサービスにおける機械学習導入の実際 / Actual implementation of machine learning in matching service

2018/03/06 AWS Solution Days 2018 ~AI & Machine Learning Day~ でのスライドです。

https://pages.awscloud.com/AWSSolutionDays-AIMLday-Tokyo-20180306-I.html

792de2971566ff016d73ac922152c80c?s=128

yu81

March 06, 2018
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  1. Copyright © 2017 eureka, Inc. All rights reserved. ϚονϯάαʔϏεʹ͓͚Δػցֶशಋೖͷ࣮ࡍ "844PMVUJPO%BZTd"*.BDIJOF-FBSOJOH%BZd

    גࣜձࣾΤ΢ϨΧ43&5FBN5FDI-FBE4FSWFS4JEF&OHJOFFS ӓҪ༑྄
  2. Copyright © 2018 eureka, Inc. All rights reserved. "HFOEB 2

     ຊ೔࿩͢͜ͱɾ࿩͞ͳ͍͜ͱ  ࣗݾ঺հ  Τ΢ϨΧɾ1BJSTͷ঺հ  1BJSTγεςϜߏ੒ɾ։ൃνʔϜ֓ཁ  1BJSTʹ͓͚Δػցֶशར༻  ςΩετ৹ࠪɾෆਖ਼Ϣʔβରࡦͷ۩ମతͳ࿩  1BJSTʹ͓͚Δػցֶशͷ։ൃମ੍ͱػցֶशʹର͢Δߟ͑ํ  ·ͱΊ
  3. Copyright © 2018 eureka, Inc. All rights reserved. ຊ೔࿩͢͜ͱɾ࿩͞ͳ͍͜ͱ 3

     ࿩͢͜ͱ  ػցֶशɾσʔλαΠΤϯε෼໺ʹ͓͚Δઐ೚ϝϯόʔ͕͍ͳ͍8FC ϕϯνϟʔʹ͓͚Δػցֶशಋೖʹؔ࿈͢Δ͓࿩ɻ  ಋೖʹ͋ͨΓߟྀͨ͜͠ͱɾൃੜͨ͠໰୊  ػցֶशʹؔ࿈͢ΔػೳΛ։ൃɾಋೖ͢Δ૊৫ʹ͍ͭͯ  ࿩͞ͳ͍͜ͱ  ࣮ࡍʹಋೖ͍ͯ͠ΔػցֶशϞσϧͷ۩ମతͳಛ௃ྔɾਫ਼౓
  4. Copyright © 2018 eureka, Inc. All rights reserved. ࣗݾ঺հ 4

    ڞ௨߲ͷ͋Δདྷ৔ऀͷํ͕ଟ͍͸ͣͱ͍͏ࣄΛઆ໌͢ΔͨΊɺ
 গ͠ଟΊʹ͓࿩͠͠·͢ɻ ৬຿ܦྺॻ෩
  5. Copyright © 2018 eureka, Inc. All rights reserved. ࣗݾ঺հ 5

    ӓҪ༑྄ ͏͍͢Ώ͏͚͢  ೥݄
 ژ౎େֶཧֶ෦ೖֶ
 ఱจֶ Ѝઢόʔετ୳ࠪ  ೥݄
 ژ౎େֶେֶӃཧֶݚڀՊ෺ཧֶɾӉ஦෺ཧֶઐ߈म࢜՝ఔमྃ
 ੜମߴ෼ࢠ෺ཧ ඍখۭؒɾΠΦϯ༹ӷதͷ%/"૬సҠ
  6. Copyright © 2018 eureka, Inc. All rights reserved. ࣗݾ঺հ 6

    ೥݄גࣜձࣾγεςϜܭըݚڀॴ৽ଔೖࣾ
 ˠ)1$ɾػցֶशܥͷਓ͸͝ଘ͔͡΋͠Ε·ͤΜɻ $ ݚम ήʔϜରઓΞϧΰϦζϜ 
 $ .'$ ݚम 8BUFS'BMM։ൃશϓϩηε 
 $/&581' ϓϥϯτ؂ࢹγεςϜ डୗ։ൃ 
 $ /&5 $ $-* ूத࣏ྍࣨͷҩࢣɾ؃ޢࢣ޲͚ۀ຿γεςϜ ࢦࣔ฽ɾ ؃ޢه࿥౳ ࣗࣾ੡඼ 
 ˠओʹ8JOEPXT/BUJWF'SPOUFOE։ൃʹैࣄ
 ˠ͔೥͘Β͍ʹࣾ಺ษڧձͰ(1(16ʹ͍ͭͯ঺հͯ͠੝Γ্͛ͨ ͷ͕ջ͔͍͠ɻ
  7. Copyright © 2018 eureka, Inc. All rights reserved. ࣗݾ঺հ 7

    ೥݄גࣜձࣾ౦ٸϋϯζʹ૯߹৬ͱͯ͠த్ೖࣾ
 *5෦໳഑ଐલఏͷ࠾༻ 
 ˠݱ$*0ମ੍ʹͳ͔ͬͯΒͷத్࠾༻ࣾһୈ߸ɻ ೥݄ϋϯζϥϘגࣜձࣾઃཱͱಉ࣌ʹग़޲ɺ೥݄ΑΓస੶ɻ ࣗࣾ&$αΠτεϚʔτϑΥϯΞϓϦͷαʔόαΠυ
 CBTI1)14FSWFS4JEF "84 #FBOTUBML %ZOBNP%# 4/4 424ʜ 
 ࣾ಺اըϝϯόʔͱڠྗձࣾͱاը͔ΒҰମͱͳͬͨ։ൃɻ
 ˠ8FCαʔϏεɺΦʔφʔγοϓΛ࣋ͬͯ։ൃ͢Δ͜ͱʹର͢Δڧ͍ڵຯΛ ࣋ͭΑ͏ʹͳΔɻ
  8. Copyright © 2018 eureka, Inc. All rights reserved. ࣗݾ঺հ 8

    ೥݄גࣜձࣾΤ΢ϨΧೖࣾ (PݴޠʹΑΔ1BJSTαʔόαΠυͷ։ൃʹओʹܞΘΔɻ
 Πϯϑϥ΋গ͠୲౰ɻ BTB43&UFBNNFNCFS 
 ࣗ෼΋εϖγϟϦετܥ৬ೳ͕ͩɺΑΓϋΠϨϕϧͷΞϓϦέʔγϣϯΤϯ δχΞͷϚωδϝϯτ΋୲౰ɻ
 ٕज़ઓུɾઓज़ʹ͍ͭͯ$50ͱٞ࿦͢Δ͜ͱ΋ଟ͍ɻ
  9. Τ΢ϨΧɾ1BJSTͷ͝঺հ

  10. 10 ձࣾ֓ཁ ձ໊ࣾ ɹגࣜձࣾΤ΢ϨΧFVSFLB *OD ૑ۀ ɹ೥݄೔ ظ໨ ܦӦਞ ɹ$&0ɹɹɹɹɹɹɹɹɹੴڮ४໵ɹɹɹɹ

    ɹ$10$.0ɹɹɹɹɹɹதଜ༟Ұ ɹ$50ɹɹɹɹɹɹɹɹۚࢠ৻ଠ࿠ ɹ71PG(MPCBM&YQBOTJPOɹߑऎӬ ɹ'JOBODF%JSFDUPSɹɹɹɹ"OESFX#BEIBN ࣄۀ಺༰ ɹࣗࣾαʔϏεͷاըɾ։ൃɾӡӦ ɹɾΦϯϥΠϯɾσʔςΟϯάɾαʔϏεʮ1BJSTʯ ɹɾΧοϓϧઐ༻ΞϓϦʮ$PVQMFTʯ CONFIDENTIAL INFORMATION: Not for Public Distribution - Do Not Copy
  11. 11 ͢΂ͯͷਓ͕ɺਓੜͷՄೳੑΛ୓͍͍͚ͯΔੈքΛ࡞Δɻ 5PDSFBUFBXPSMEXIFSFFWFSZPOFDBONBYJNJ[FUIFJSMJGF`TQPUFOUJBM CONFIDENTIAL INFORMATION: Not for Public Distribution -

    Do Not Copy Τ΢ϨΧͷϛογϣϯ
  12. 12 ച্ਪҠͱࣄۀมભ 2010೥ 2011೥ 2012೥ 2013೥ 2014೥ 2015೥ 2016೥ 2017೥

    ϝσΟΞࣄۀ ޿ࠂ୅ཧࣄۀ डୗ։ൃࣄۀ ޿ࠂ୅ཧࣄۀ डୗ։ൃࣄۀ ࣗࣾϓϩμΫτ ࣗࣾϓϩμΫτ ࣗࣾϓϩμΫτ ࣗࣾϓϩμΫτ डୗఫୀ $&0ަ୅ M&A ୆࿷ਐग़ ؖࠃਐग़ CONFIDENTIAL INFORMATION: Not for Public Distribution - Do Not Copy
  13. 13 Ϛονάϧʔϓʹ͍ͭͯ αʔϏεల։ࠃɾݴޠ ࣌Ձ૯ֹ 10ԯυϧ גՁ ˈ   

        ݄ ݄ ݄ ݄ ݄ ݄ ݄ ݄ ݄ ݄ ݄ ݄ ݄ ."6 6,000ສMAU ʜ Ҏ্ͷαʔϏεΛੈքʹల։ NASDAQΑΓ 190ϲࠃ42ݴޠ CONFIDENTIAL INFORMATION: Not for Public Distribution - Do Not Copy
  14. 14 CONFIDENTIAL INFORMATION: Not for Public Distribution - Do Not

    Copy ͔͚͕͑ͷͳ͍ਓͱͷग़ձ͍ΛੜΈग़͠ɺ ೔ຊɺΞδΞʹσʔςΟϯάจԽΛఆணͤ͞Δɻ 5PIFMQQFPQMFpOEUIFJSMJGFQBSUOFSBOENBLFEBUJOHTFSWJDFTBTPDJBMOPSNJO+BQBOBOE"TJB Τ΢ϨΧͷϏδϣϯ
  15. 15 ૊ʹ૊͕ΦϯϥΠϯͰग़ձ͏ʢ64ʣ ୅දతͳαʔϏε ւ֎ͷΦϯϥΠϯɾσʔςΟϯάࢢ৔ ˞೥64"50%":ௐ΂ CONFIDENTIAL INFORMATION: Not for Public

    Distribution - Do Not Copy
  16. 16 ೔ຊͷΦϯϥΠϯɾσʔςΟϯάࢢ৔ ૊ʹ૊͕ΦϯϥΠϯͰग़ձ͏ ࢢ৔ن໛ͷਪҠ 250 500 750 1,000 2015 2016

    2017 2018 2019 2020 2021 2022 2023 ˞ϦΫϧʔτϒϥΠμϧ૯ݚʢ೥ʣௐ΂ ˞ϚονϯάΤʔδΣϯτσδλϧΠϯϑΝΫτʢ೥ʣௐ΂ ୯Ґԯԁ CONFIDENTIAL INFORMATION: Not for Public Distribution - Do Not Copy 852ԯԁ 374ԯԁ
  17. 1BJSTʹ͍ͭͯ 17

  18. 4PVUI,PSFB Japan Taiwan No.1 2017 release No.1 18 1BJSTʹ͍ͭͯ ల։ࠃ

    ̐ͭͷϓϥοτϑΥʔϜ CONFIDENTIAL INFORMATION: Not for Public Distribution - Do Not Copy
  19. 19 1BJSTͷن໛ ձһ਺ͷਪҠ 2,000,000 4,000,000 6,000,000 8,000,000 2012 2013 2014

    2015 2016 2017 2018 +1 58 ,3 1BJSTͰ࿀ਓ͕Ͱ͖ͨਓ਺ʢ೔ຊʣ ྦྷܭϚονϯά਺ʢ೔ɾ୆ɾؖʣ 5,600ສ૊ 12,500 25,000 37,500 50,000 2014 2015 2016 2017 45,395 37,385 28,246 2,396 ˞ୀձऀΞϯέʔτΑΓ ೥ਪܭೖ੶ऀ਺ʢ೔ຊʣ ਪܭ18,500ਓ ˞೔ຊɺ୆࿷ɺؖࠃ૯ܭ ˞ୀձऀΞϯέʔτΑΓ ೥ޙʹ݁ࠗͨ͠ɾ͢Δ༧ఆͷׂ߹ʢ೔ຊʣ ˞ୀձऀΞϯέʔτΑΓ 6% 45% 28% 21% ͍݁ࠗͯ͠Δ ݁ࠗͷ༧ఆ͕͋Δ ͍݁ࠗͨ͠ͱߟ͍͑ͯΔ ͳ͍ 49% CONFIDENTIAL INFORMATION: Not for Public Distribution - Do Not Copy ສਓ ಥഁ
  20. 20 αʔϏε֓ཁར༻ํ๏ CONFIDENTIAL INFORMATION: Not for Public Distribution - Do

    Not Copy ొ࿥
  21. 20 αʔϏε֓ཁར༻ํ๏ ͕͢͞ CONFIDENTIAL INFORMATION: Not for Public Distribution -

    Do Not Copy ొ࿥
  22. 20 αʔϏε֓ཁར༻ํ๏ ͕͢͞ ͓૬खͷϓϩϑΟʔϧ CONFIDENTIAL INFORMATION: Not for Public Distribution

    - Do Not Copy ొ࿥
  23. 20 αʔϏε֓ཁར༻ํ๏ ͕͢͞ ͓૬खͷϓϩϑΟʔϧ ͍͍Ͷʂ CONFIDENTIAL INFORMATION: Not for Public

    Distribution - Do Not Copy ొ࿥
  24. 20 αʔϏε֓ཁར༻ํ๏ ͕͢͞ ͓૬खͷϓϩϑΟʔϧ Ϛονϯά ͍͍Ͷʂ CONFIDENTIAL INFORMATION: Not for

    Public Distribution - Do Not Copy ొ࿥
  25. 20 αʔϏε֓ཁར༻ํ๏ ͕͢͞ ͓૬खͷϓϩϑΟʔϧ ϝοηʔδ Ϛονϯά ͍͍Ͷʂ CONFIDENTIAL INFORMATION: Not

    for Public Distribution - Do Not Copy ొ࿥
  26. 21 αʔϏε֓ཁ҆৺҆શͷ࢓૊Έ CONFIDENTIAL INFORMATION: Not for Public Distribution - Do

    Not Copy ҆৺҆શͷ؅ཧମ੍ ొ࿥ ݕࡧɾϚονϯά ϝοηʔδަ׵ ࣮ࡍʹձ͏ ഉআ ഉআ ഉআ ෆਖ਼ͳར༻ऀ ਖ਼౰ͳར༻ऀ ˙γεςϜʹΑΔϑΟϧλϦϯά σόΠεೝূΛ༻͍ͯొ࿥Λ؂ࢹ ˙'BDFCPPLϩάΠϯ
 ೥ྸ֬ೝ
 ɹࡀະຬΛഉআ
 ަࡍεςʔλε֬ೝ
 ɹަࡍத΍݁ࠗͷεςʔλεͷਓΛഉআ  ༑ୡ਺Λ֬ೝ
 ѱಙۀऀΛഉআ ˙4.4ೝূ ˙ΦϖϨʔλγεςϜʹΑΔ؂ࢹ
 ϓϩϑΟʔϧจষࣸਅͷ౤ߘલݕӾ ˙γεςϜʹΑΔϑΟϧλϦϯά
 "*Λ༻͍ͯར༻ऀͷߦಈΛ؂ࢹ ˙ΧελϚʔέΞ
 ύτϩʔϧ
 ΧελϚʔαϙʔτ
 
 ˙ར༻ऀ͔Βͷҧ൓ใࠂ ˙ΦϖϨʔλʹΑΔ೥ྸ֬ೝ  ϝοηʔδલʹެతূ໌ॻͰ೥ྸ֬ೝ ˙ΦϖϨʔλγεςϜʹΑΔ؂ࢹ
 ϝοηʔδจষࣸਅͷ౤ߘલݕӾ
 
 ˙γεςϜʹΑΔϑΟϧλϦϯά
 "*Λ༻͍ͯར༻ऀͷߦಈΛ؂ࢹ
 ˙ΧελϚʔέΞ
 ύτϩʔϧ
 ΧελϚʔαϙʔτ
 
 ˙ར༻ऀ͔Βͷҧ൓ใࠂ ۀքॳ ମ੍ 9ਓ 27ਓ 7ਓ εʔύʔόΠβʔ ϓϩμΫτνʔϜ ΦϖϨʔλʔ ࣌ؒ೔ৗறɾΠϯϋ΢ε ͰͷΧελϚʔέΞମ੍
  27. 22 ࿀Ѫʹ͓͚ΔΠϯαΠτ ʮ࿀Ѫ΍݁ࠗΛͨ͘͠ͳ͍Θ͚ ɹͰ͸ͳ͍͕ɺΊΜͲ͍͘͞ɻʯ 1BJST͸Ͳ͏ද͞ΕΔ͔ʁ ʮ؆୯ʹ͔͚͕͑ͷͳ͍૬खΛݟͭ ɹ͚Δʹ͸ɺϖΞʔζ͕͍ͪ͹Μɻʯ 1BJST͸ͲͷΑ͏ʹ ࿀ѪମݧΛมֵ͍͔ͯ͘͠ʁ zετϨεϑϦʔͳ࿀Ѫମݧz

    ʮ࿀Ѫ͸ΊΜͲ͘͘͞ͳ͍ɻʯ CONFIDENTIAL INFORMATION: Not for Public Distribution - Do Not Copy
  28. 1BJSTαʔόαΠυγεςϜߏ੒

  29. Copyright © 2018 eureka, Inc. All rights reserved. 1BJSTͷγεςϜߏ੒ 24

     ϒϥ΢β൛͸ 1$41 4JOHMF1BHF"QQMJDBUJPO "OHVMBS+4 5ZQF4DSJQU   (PݴޠʹΑΔαʔόαΠυ࣮૷ "1* όονɺ؅ཧը໘ɺܾࡁɺ৹ࠪ   ৹ࠪͷػցֶश෦෼ͷΈ1ZUIPO  ׬શͰ͸ͳ͍΋ͷͷϚΠΫϩαʔϏεԽΛ͢͢Ί͍ͯΔɻ  ར༻͍ͯ͠Δ"84ίϯϙʔωϯτ͸ɺΑ͘ރΕ͍ͯΔ΋ͷ $PEFܑఋ  ͋·ΓτϦοΩʔͳߏ੒ʹ͸͍ͯ͠ͳ͍ɻ  γεςϜͷෳࡶ౓Λෆཁʹ্͛ͳ͍͜ͱΛΑ͠ͱ͢Δ43&νʔϜͷจԽ  γεςϜΤϯτϩϐʔΛখ͘͞อͭ͜ͱΛྑ͠ͱ͢Δɻ
  30. Copyright © 2018 eureka, Inc. All rights reserved. 1BJSTͷٕज़ελοΫ 25

     (P    (JO 8"'   OHJOY  $JSDVT EBFNPOJ[F   YPSN 03.   MPHSVT MPHHFS   qVFOUE MPHBHHSFHBUJPO   HMJEF WFOEPSJOH
  31. Copyright © 2018 eureka, Inc. All rights reserved. 1BJSTͷٕज़ελοΫ 26

     .Z42-PO"NB[PO&$  "NB[PO"VSPSB  "NB[PO%ZOBNP%#  3FEJTPO"NB[PO&MBTUJ$BDIF  "NB[PO4/4  "NB[PO4&4  "NB[PO424
  32. Copyright © 2018 eureka, Inc. All rights reserved. 1BJSTͷٕज़ελοΫ 27

     $%/  8"'  ෼ੳ༻σʔλετΞ  3FEBTI #*   $MPVE8BUDI .POJUPSJOH   $MPVE5SBJM .POJUPSJOHGPSHPWFSOBODF
  33. Copyright © 2018 eureka, Inc. All rights reserved. 1BJSTͷٕज़ελοΫ 28

     $JSDMF$* $*   $PEF#VJME #VJMEBOE%FQMPZNFOU   $PEF%FQMPZ #VJMEBOE%FQMPZNFOU   5FSSBGPSN  1BDLFS  5FOTPSqPX .BDIJOF-FBSOJOH   "NB[PO4BHF.BLFS  4PNF.BDIJOF-FBSOJOH4BB4  FUDʜ
  34. Copyright © 2017 eureka, Inc. All rights reserved. 29 1BJSTͷ։ൃνʔϜɾ։ൃϑϩʔ

     ఏڙՁ஋ϕʔεͷϓϩμΫτνʔϜฤ੒ 69վળɺ$3.౳   ֤νʔϜʹΤϯδχΞɾσβΠφʔɾσΟϨΫλʔͱ͍ͬͨҟͳΔ৬छ͕ ॴଐɻ  43&νʔϜ͸Πϯϑϥ͚ͩͰͳ͘ɺΞϓϦέʔγϣϯͷج൫తͳ෦෼΋୲ ౰ɻ  ϓϩμΫτνʔϜ͕௚઀తͳՁ஋ఏڙʹूதͰ͖ΔΑ͏ʹɻ  ΞδϟΠϧίʔνͷαϙʔτͷ΋ͱɺ։ൃϓϩηε͸εΫϥϜΛ࠾༻ɻ  ίʔυ؅ཧʹ͸(JU)VCΛ༻͍ɺϒϥϯνઓུ͸(JU)VCqPXΛ࠾༻ɻ  ෦෼తʹϞϒϓϩάϥϛϯάΛ࣮ࢪɻ
  35. Copyright © 2017 eureka, Inc. All rights reserved. 30 1BJSTͷ։ൃνʔϜɾ։ൃϑϩʔ

     1BJST೔ຊ൛ͱւ֎൛͸αʔόαΠυͷίʔυϕʔεΛڞ༗͠ͳ͕Β΋ɺ ผࣄۀ෦ɾผνʔϜͱͯ͠׆ಈ͍ͯ͠Δɻ  43&νʔϜΛ͸͡Ίɺ#* #VTJOFTT*OUFMMJHFODF νʔϜɺ2" 2VBMJUZ "TTVSBODF νʔϜɺ$500⒏DFνʔϜ͸ࣄۀ෦Λԣஅͯ͠։ൃ΍ͦͷαϙʔ τΛߦ͏ɻ
  36. None
  37. Copyright © 2018 eureka, Inc. All rights reserved. ΞϓϦέʔγϣϯͷϏϧυͱσϓϩΠ 32

     4MBDLCPUΛ༻͍ͯ$PEF#VJME $PEF%FQMPZΛॱ࣍ൃՐͤ͞Δ͜ͱͰ࣮ ࢪɻ  NBTUFSʹϚʔδ͞ΕͨΒࣗಈσϓϩΠ౳͸ݱࡏߦ͍ͬͯͳ͍ɻ  ७ਮʹٕज़తͳ؍఺Ͱ͸ɺ͜Ε͕Մೳͳঢ়ଶ͸อ͍ͬͯ͘΂͖ͱ͸ߟ ͍͑ͯΔɻ  ๏త͋Δ͍͸Ψόφϯε্ঝೝऀʹΑΔঝೝ͕ແ͍ͱߋ৽ෆՄೳͳ෦ ෼ͷमਖ਼ͷରԠͳͲ΋͋ΔͨΊɺ͜ͷΑ͏ʹ͍ͯ͠Δɻ
  38. 1BJSTʹ͓͚Δػցֶशར༻

  39. Copyright © 2018 eureka, Inc. All rights reserved. 1BJSTʹ͓͚Δػցֶशར༻ͷ֓આ 34

     ௚ۙͰ͸ͭͷΧελϚʔέΞؔ࿈ࢪࡦʹ͍ͭͯద༻  ౤ߘ৹ࠪ  ෆਖ਼Ϣʔβରࡦ  4BB4Λ༻͍ͯੜ੒ͨ͠Ϟσϧͱɺ5FOTPS'MPXΛ࢖༻ͨ͠εΫϥον࣮૷ ͷ͕ͭՔಇதɻ
  40. ౤ߘ৹ࠪ

  41. Copyright © 2018 eureka, Inc. All rights reserved. ػցֶशΛ༻͍ͨ౤ߘ৹ࠪγεςϜ 

    36  4BB4Λ༻͍ͯ࡞੒ͨ͠ػցֶशϞσϧΛద༻͠ɺϢʔβ͕ੜ੒͢ΔςΩε τΛࣗಈ৹ࠪɻ  ࣗݾ঺հɺϝοηʔδɺֶྺৄࡉ΍৬ۀৄࡉɺझຯͳͲͷࣗ༝هड़શͯ  ͜ΕΒछผຖʹϞσϧΛ࡞੒ɻ  ػցֶशʹͯૹ৴/( 1PTJUWF ͱ൑ఆ͞ΕͨςΩετ͸ɺࣾ಺ΧελϚʔ έΞϝϯόʔ͕؅ཧը໘͔Β৹ࠪ͠ɺ৹ࠪΛґཔ͢Δɻ  Ҏલ͸ڠྗձࣾͱσʔλ࿈ܞΛ͠ɺಉ༷ʹߦ͍ͬͯͨɻ
  42. Copyright © 2018 eureka, Inc. All rights reserved. ػցֶशΛ༻͍ͨ౤ߘ৹ࠪγεςϜ 

    37  'BMTF1PTJUJWFͷׂ߹ͷ૿େ͸Ұఆڐ༰  'BMTF/FHBUJWF ຊདྷૹ৴ͯ͠͸͍͚ͳ͍ςΩετ͕0,൑ఆ͞ΕΔ Λ࠷ খԽ͢ΔΑ͏ʹϞσϧΛνϡʔχϯά͍ͯ͠Δɻ  Ϣʔβʹͱͬͯෆշͳίϯςϯπͷ࿐ग़ΛۃখԽ͢Δ͜ͱ͕ɺϏδωε ্ͷࢸ্໋୊ͱ͍͏΂͖՝୊ɻ  ϧʔϧϕʔεͷࣗಈ৹ࠪϩδοΫ΋ซ༻͍ͯ͠Δɻ
  43. Pairs Text Moderation System In-house Customer Care

  44. Copyright © 2018 eureka, Inc. All rights reserved. ػցֶशΛ༻͍ͨ౤ߘ৹ࠪγεςϜͷৄࡉ 39

     ҎԼͷػߏΛซ༻͍ͯ͠Δɻ  ׬શҰகϧʔϧ จࣈྻɺਖ਼نදݱ ʹΑΔϑΟϧλ  #BEXPSETσʔλϕʔε ΧελϚʔέΞ؅ཧ ʹΑΔείΞϦϯά  ػցֶशϞσϧʹΑΔ৹ࠪ
  45. Copyright © 2018 eureka, Inc. All rights reserved. ػցֶशʹΑΔ৹ࠪΛಋೖͯ͠ಘΒΕͨ΋ͷ 

    40  ৹ࠪͷίετ࡟ݮ  ڠྗձ༷ࣾͷίετ  ࣾ಺ΧελϚʔέΞͷਓతίετ  ௚઀తʹΤϯυϢʔβʔ΁ͷՁ஋ఏڙͱ͸ͳΒͳ͍͕ɺΑΓྑ͍αʔϏ εӡӦͷͨΊͷ଍৔ΛݻΊΔɻ  ৹ࠪ׬ྃ·Ͱͷ͕࣌ؒେ෯୹ॖ  ෼୯Ґ͔Βඵ୯Ґ΁  Ϣʔβͷߦಈ͕৹ࠪ଴ͪʹΑΓఀࢭ͢Δ͜ͱ͕ݮগ  ௚઀తͳΤϯυϢʔβʔ΁ͷՁ஋ఏڙ
  46. Copyright © 2018 eureka, Inc. All rights reserved. ػցֶशʹΑΔ৹ࠪΛಋೖͯ͠ಘΒΕͨ΋ͷ 

    41  ϚΠΫϩαʔϏεߏஙʹؔ͢Δ஌ݟ  ϞϊϦγοΫߏ੒͔Βͷ෼཭࣌ʹ͓͚Δ%#Ҡߦʹؔ͢Δࠔ೉Λ࣮ײ  σʔλྔ  Ҡߦʹ൐͏αʔϏεఀࢭظؒ  ࢀরઌͷαʔϏε͕ΤϥʔɾγεςϜμ΢ϯ࣌ʹϑΣʔϧηʔϑʹɻ  ৹ࠪαʔϏε͕Τϥʔ࣌͸ਓؒʹΑΔ৹ࠪʹϑΥʔϧόοΫ  ಉ౳ॲཧ͕ϞϊϦγοΫߏ੒Ͱ͋ͬͨ࣌ͱൺֱͯ͠ͷΦʔόʔϔουɻ  ؅ཧը໘͔ΒͷେྔͷΞΫηεʹ)551Λհͨ͠3&45GVM"1*Ͱ͸ٻ ΊΔύϑΥʔϚϯε͕ಘΒΕͳ͍ɻ
  47. Copyright © 2018 eureka, Inc. All rights reserved. ػցֶशʹΑΔ৹ࠪΛಋೖͯ͠ಘΒΕͨ΋ͷ 

    42  ػցֶशΛؚΊͨࣗಈԽख๏ͷదࡐదॴ  ΞϧΰϦζϜΛม͑Ε͹ਫ਼౓͸౰વมΘΔɻ  ϧʔϧϕʔεͰ΍Δ΂͖ਪ࿦ର৅σʔλ΋͋ΓɺػցֶशʹΑΔਪ࿦ͱ ϧʔϧϕʔε൑ఆΛ෼ׂ౷࣏๏తʹ૊Έ߹Θ࣮ͤͯߦ͢ΔͱΑΓ๬·͠ ͍݁Ռ͕ಘΒΕΔɻ  Ϗδωε্࠷େͷ੒Ռ͕ग़ͤΔ͜ͱ͕࠷༏ઌɻ  lػցֶशzͱশ͞ΕΔख๏ʹͩ͜ΘΓ͗ͯ͢͸͍͚ͳ͍ɻ
  48. ෆਖ਼Ϣʔβରࡦ

  49. Copyright © 2018 eureka, Inc. All rights reserved. ػցֶशʹΑΔෆਖ਼Ϣʔβݕ஌γεςϜ 44

     ϢʔβͷϓϩϑΟʔϧ΍ɺαʔϏε಺ͰͷৼΔ෣͍౳͔Βಛ௃ྔΛܾΊɺ 5FOTPS'MPX౳Λ࢖༻ֶͯ͠श͠ϞσϧΛ࡞੒ɻ  όονॲཧʹͯର৅ͷϢʔβͷৼΔ·͍͔Βෆਖ਼ϢʔβͰ͋Δ͔Ͳ͏͔Λ ਪ࿦ɻ  ਪ࿦݁Ռ͸ΧελϚʔέΞʹ4MBDLͰ௨஌͞ΕɺҰ࣍ରԠ͕ߦΘΕΔɻ
  50. Copyright © 2018 eureka, Inc. All rights reserved. ͦ΋ͦ΋1BJSTʹͱͬͯͷෆਖ਼Ϣʔβͱ͸ 45

     ࢲୡͷαʔϏε͸ʮγϦΞεͳग़ձ͍ͷ৔Λఏڙ͢Δʯ͜ͱ͕໨తͰ͋Γɺ ࢖໋ɻ  ͜Εʹஶ͘͠൓͢Δ࢖͍ํΛ͠ɺଞͷળྑͳϢʔβʹྑ͘ͳ͍ӨڹΛ༩͑ ΔํʑΛෆਖ਼Ϣʔβͱఆٛɻ
  51. Copyright © 2018 eureka, Inc. All rights reserved. ػցֶशʹΑΔෆਖ਼ϢʔβରࡦΛಋೖͯ͠ಘΒΕͨ΋ͷ 46

     ΧελϚʔέΞͷΦϖϨʔγϣϯͷߴ଎Խɻ  ෆਖ਼Ϣʔβͷૣظݕ஌ʹΑΔɺળྑͳϢʔβͷෆշͳମݧͷݮগɻ  ػցֶशɾχϡʔϥϧωοτϫʔΫϥΠϒϥϦΛ࢖༻͠ɺػցֶशΛεΫ ϥονͰ࣮૷ͨ͠νʔϜͱͯ͠ͷܦݧɻ
  52. ։ൃମ੍ɾਓࡐ

  53. Copyright © 2018 eureka, Inc. All rights reserved. 1BJSTʹ͓͍ͯ୭͕ػցֶशΛ࣮૷͍ͯ͠Δ͔ 48

     αʔόαΠυΞϓϦέʔγϣϯΤϯδχΞͷ৬ೳ͕γχΞΫϥεҎ্ϝϯόʔ਺໊  ೥຤ͷ࣌఺ʹ͓͍ͯɺ࠾༻ʹ͓͍ͯ͜Ε·ͰػցֶशΤϯδχΞ΍σʔλαΠΤϯ ςΟετͱ͍͏৬छΛ໌ࣔతʹืूͯ͠͸͍ͳ͔ͬͨɻ  ݱঢ়ɺҎԼΛͭҎ্ຬ͍ͨͯ͠Δϝϯόʔ͕ؔ܎͍ͯ͠Δɻ  ΞϓϦέʔγϣϯΤϯδχΞͱͯ͠ͷ৬ೳ͕ඇৗʹߴ͍ɻ  ΞϓϦέʔγϣϯ͕Ͳ͜ʹͲΜͳσʔλΛ͔࣋ͭΛख़஌͍ͯ͠Δɻ  ਺ֶ΍਺ֶతͳߟ͑ํ ͳ͍͠͸Պֶతࢥߟ๏ ΛҰఆҎ্ཧղ͍ͯ͠Δɻ͋Δ͍͸ֶश ʹ఍߅͕ͳ͍ɻ  ໌֬ʹҙਤ͍ͯͨ͠Θ͚Ͱ͸ͳ͍͕ɺ݁Ռͱͯ͠ɺઐ೚ऀͱͯ͠Ͱ͸ͳ͘։ൃ͢ΔͨΊʹඞ ཁͳ޿ൣͳٕྔͱઐ໳ੑͷߴ͔͞Βɺ4BB4Λར༻͢Δ৔߹Ͱ΋্هΛຬͨ͢γχΞΫϥεҎ ্ͷϝϯόʔ͕த৺ͱͳͬͨɻ
  54. Copyright © 2018 eureka, Inc. All rights reserved. ػցֶशϓϩδΣΫτʹదͨ͠ਓࡐͱ͸ 

    49  ΤϯδχΞ΍σʔλαΠΤϯεʹ໌Δ͍ਓ͕গͳ͍૊৫Ͱ͸ɺͲ͏͍ͬͨ ਓΛ࠾༻͢Ε͹ྑ͍͔ɻ  ࣮ࡍ͸৽نʹத్࠾༻ͷΈͰ·͔ͳ͏͜ͱ͸ࠔ೉Ͱ͋Γɺطʹࣾ಺ʹ͍Δ ਓࡐΛൈṅ͢Δ͜ͱ͕Ұͭͷํ๏ɻ
  55. Copyright © 2018 eureka, Inc. All rights reserved. ػցֶशϓϩδΣΫτʹదͨ͠ਓࡐͱ͸ 

    50  ҎԼͷ༷ͳਓࡐΛൈṅ͢Δ͜ͱ͕Ұͭͷํ๏ɻ  ཧՊܥग़਎Ͱ਺ֶతɾՊֶతࢥߟ๏ʹ਌͠Έ͕͋Δɻ  ৺ཧֶɺࣾձֶͳͲग़਎Ͱ౷ܭֶʹ਌͠Έ͕͋Δɻ  σʔλΛ٬؍తࣄ࣮ͱͯ͠ѻ͍ɺͦΕΛ΋ͱʹࣄۀ΍ϓϩδΣΫτΛਪਐͰ͖Δɻ  ಉ࣌ʹɺ͜ΕΒͷਓࡐͷڧΈΛ׆͔͢ମ੍ͷߏங΋ඞཁɻ  ্هͷ༷ͳϝϯόʔͷόοΫάϥ΢ϯυʹ͍ͭͯɺࣄۀ෦͕ਓࣄʹ໰͍߹Θͤͯ౴͑ ΒΕΔ͔ɻࣾ಺ͷਓࡐΛ༗ޮʹ׆༻Ͱ͖͍ͯΔ͔ʁ  σʔλΛ׆༻͢ΔͨΊͷจԽɾମ੍ߏஙͷͨΊʹಈ͚Δਓһ͕ɺϛυϧҎ্͔Β໾һ ڃʹ͍Δ͔ɻ  ޿ٛͷσʔλ෼ੳจԽΛࠜ෇͔ͤΔͨΊͷث͕ͳ͍ͱɺࣦഊʹऴΘΔՄೳੑ͕ߴ͍ɻ
  56. Copyright © 2018 eureka, Inc. All rights reserved. ػցֶशपลͷٕज़ͱؔΘΓํ՝୊ղܾϕʔεͷ؍఺ 51

     ୹ظʙதظͷఏڙ͢΂͖Ձ஋ΛϕʔεʹɺՄೳͳݶΓ੒Ռ͕ग़΍͍͢΍Γ ํͰண࣮ʹ΍͍ͬͯ͘ɻ  ౰ͨΓલ͕ͩϢʔβʔετʔϦʔϕʔεͰ՝୊ઃఆΛ͢Δ͜ͱ͕ॏཁɻ  ͨͩͰ͑͞ݟੵ΋Γ͕ͿΕ΍͍͢λεΫʹͳΓ͕ͪͰ͋Δ͜ͱΛ౿·͑ Δɻ  ௕ظʹΘͨͬͯϢʔβʹ௚઀Ձ஋ఏڙͰ͖ͳ͍ͱɺαʔϏε։ൃऀͱ͠ ͯ͸ඇৗʹͭΒ͍ɻ
  57. Copyright © 2018 eureka, Inc. All rights reserved. ػցֶशपลͷٕज़ͱؔΘΓํ՝୊ղܾϕʔεҎ֎ͷ؍఺ 52

     ൓໘ɺٕज़తνϟϨϯδ΍3%తͳಈ͖΍ߟ͑ํ͕ϝϯόʔʹͱͬͯඞཁͳ෼໺Ͱ΋͋Γɺ ྑ͍ҙຯͰखஈΛ໨తԽͯ͠։ൃΛߦ͏͜ͱ΋·ͨඞཁɻ  ϚʔέοτΠϯతൃ૝ͷΈͰ͸ࠔ೉ͳ͜ͱ΋͋Δɻ  ૊৫ͷجૅྗͷఈ্͛ͷ؍఺͔Βɺ௚઀త͋Δ͍͸Ϛωʔδυͳ՝୊ղܾखஈΛ୶ʑͱ׆ ༻͢Δ͚ͩͰ͸ෆ଍Λײ͡ΔϑΣʔζɻ  Ϗδωεϝϯόʔʹͱͬͯɺػցֶश͕ۜͷ஄ؙʹݟ͑ͯ͠·͍ͬͯΔ࣌΋͋Δɻ  ϚωʔδυΛ࢖͍͜ͳ͚ͩ͢Ͱͳ͋͘Δఔ౓ݪཧΛཧղ্ͨ͠ͰਐΊ͍͔ͯͳ͍ͱɺ وॏͳσʔλʹໝ૝Λ·Ϳͨ͠(BSCBHF͕ग़དྷ্͕ͬͯ͠·͏ɻ  ͦΕΏ͑ɺਪਐ͢Δٕज़ϝϯόʔ͸खஈͱͦͷ໨తԽʹର݈ͯ͠શͳߟ͑ํΛ࣋ͯΔ Α͏ʹ͠ɺ੒ՌΛग़ͭͭ͠ݪཧΛཧղ͠ɺ௕ظతͳՁ஋ͷΞ΢τϓοτΛ࠷େԽ͢Δඞ ཁ͕͋Δɻ
  58. Copyright © 2018 eureka, Inc. All rights reserved. ػցֶशपลͷٕज़ͱؔΘΓํϚωδϝϯτɾड͚ೖΕ৚݅ 53

     ΦʔιυοΫεͳεΫϥϜͰ͸εέδϡʔϧ؍఺ͰͷϚωδϝϯτΛߦ͍ʹ͍͘ɻ  ਪ࿦Ϟσϧͷ૊ΈࠐΈͳͲͷλεΫ͸໰୊ͳ͍͕ɺֶशϑΣʔζ·Ͱ͸ܭࢉ࣌ؒΛ ཁ͠ɺ͔ͭࢼߦࡨޡ͕ඞͣൃੜ͢ΔͨΊɻ  ϓϩδΣΫτͷ׬ྃ৚݅ͷܾఆ͕೉͍͠ɻ  ྫ͑͹໨ඪਫ਼౓Λͱ͢Δͱͯ͠΋ɺ౰ॳ໨ඪୡ੒ͷͨΊʹ͸൒೥͔͔Δ͕ɺ िؒܦա࣌఺Ͱୡ੒ͳΒ͹ϲ݄ͰՄೳͱ͍͏͜ͱ͕൑໌ͨ͠৔߹Λߟ͑Δɻ  Λϲ݄Ͱɺͱ͍͏໨ඪʹมߋ͢Δ͔ɺ͋͘·Ͱͷਫ਼౓Λ௥ٻ͢Δ͔ɻ  ͦͷΑ͏ͳ໰୊Λ൑அ͠࠷ऴҙࢤܾఆ͢Δ৔߹ͷਖ਼֬͞ΛͲͷΑ͏ʹ޲্ͯ͠ Ώ͘΂͖͔ɻҙࢤܾఆऀΛͲͷΑ͏ʹαϙʔτͯ͠Ώ͘΂͖͔ɻ
  59. Copyright © 2018 eureka, Inc. All rights reserved. ػցֶशपลͷٕज़ͱؔΘΓํϚωδϝϯτɾड͚ೖΕ৚݅ 54

     ࠔ೉͞ͷઆ໌͕೉͍͠ɻ  σʔλ͕ෆ଍͍ͯ͠Δͷ͔  ࣭ͦ΋ͦ΋औಘ͍ͯ͠ͳ͍ߦಈϩά͕ඞཁͰ͋ΔͳͲɻ  ྔֶशٴͼݕఆ༻ʹඞཁͳྔ͕े෼ʹͳ͍ͳͲɻ  ख๏ͷਫ਼౓ʹݶք͕͋Δͷ͔  ݪཧతʹෆՄೳͳͷ͔
  60. ·ͱΊ

  61. Copyright © 2018 eureka, Inc. All rights reserved. ·ͱΊ 56

     1BJSTͷΞϓϦέʔγϣϯΠϯϑϥ͸ɺൺֱతރΕͨΦʔιυοΫεͳߏ੒ ͱ͍ͯ͠Δɻ  1BJSTʹ͓͚Δػցֶशؔ࿈ͷऔΓ૊Έʹ͍ͭͯɻ  Ձ஋ఏڙ͸ৗʹߦ͍ͭͭɺద੾ʹखஈΛ໨తԽ͠ɺ3%ͱ૊৫ʹجૅͷ ஌ݟΛ஝ੵͤͯ͞Ώ͚ΔΑ͏ͳମ੍Λܧଓ͢Δɻ  ϓϩδΣΫτϚωδϝϯτͷ؍఺͔Β͸ɺී௨ͷΞϓϦέʔγϣϯ։ൃ Ҏ্ʹෆ࣮֬ੑͱ޲͖߹͍ͳ͕ΒਐΊΔ͜ͱ͕ॏཁɻ  ػցֶशɾσʔλαΠΤϯεͷઐ೚ਓࡐ͕͍ͳ͚Ε͹ɺࠓ͍Δ஥ؒͷ͏ͪ ൺֱతదੑ͕͋Δਓʹ೚ͤͯΏ͘ͱΑ͍ɻ
  62. Copyright © 2018 eureka, Inc. All rights reserved. 8FBSFIJSJOH 57

     Τ΢ϨΧͰ͸ɺڞʹಇ͘஥ؒΛืू͍ͯ͠·͢ʂ  ϏδωεΞφϦετ #*5FBN   σʔλϚωδϝϯτΤϯδχΞ #*5FBN   αʔόαΠυΤϯδχΞ 1SPEVDU5FBNPS43&5FBN   43&ΤϯδχΞ 43&5FBN   ηΩϡϦςΟΤϯδχΞ νʔϜ্ཱͪ͛੹೚ऀ   ৘γεΤϯδχΞ $500⒏DF   ଞͷ৬छ΋ืू͓ͯ͠Γ·͢ʂIUUQTFVSFKQDBSFFST