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Moving Culture Change - Becky Winant - Agile SG 2016

Moving Culture Change - Becky Winant - Agile SG 2016

Presented in Agile Singapore 2016 conference

Agile Singapore

October 07, 2016
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Transcript

  1. Moving Culture Change
    The challenge of introducing change
    1
    Becky Winant,
    Friday, October 7, 2016, 3:40 PM
    It may look like a crisis, but it’s only the end of an illusion.
    - Rhonda’s First Revelation

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  2. The Process of Change*
    Old
    Status
    Quo
    New
    Status
    Quo
    ?
    Foreign
    Element
    Transforming
    Idea
    Chaos
    Practice &
    Integration
    * Virginia Satir's Change Model with Sharon Loeschen’s Decision Point and my observations
    Choice
    Resistance,
    Striving for
    normalcy
    New
    Possibilities
    Pressure
    Discomfort, out of control, low performance, low trust, buffeted by chance
    Driven by fear
    Driven by
    opportunity
    Driven by
    missed
    expectation
    Forced
    Comes from
    viable choices
    2
    Becky Winant,
    Friday, October 7, 2016, 3:40 PM

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  3. The Power of Choice
    Old
    Status
    Quo
    Foreign
    Element
    Resistance;
    Striving for
    normalcy
    New
    Status
    Quo
    ?
    Transforming
    Idea
    Chaos
    Practice &
    Integration
    Choice
    New Possibilities
    Opportunities
    Pressure
    Missed expectations
    3
    Becky Winant,
    Friday, October 7, 2016, 3:40 PM

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  4. Measures:
    Metrics, Velocity, Cost, Turnover, Delays relative to lack of support (coaching, training)
    Feedback:
    Demos, Failures of released software, Team recognition, Successful release,
    Transparency, Degree of Business engagement
    Retrospectives
    Rules of the system:
    Incentives, Punishment, Safety, Communication, Team formation
    Systemic:
    Mission of the system, Mindset/ Organizational Culture, Values
    Finding Opportunities
    4
    -Derived from Donella Meadows, Places to Intervene in a System
    http://donellameadows.org/archives/leverage-points-places-to-intervene-in-a-system/
    and mapped to software and agile development
    Effectiveness
    +
    -
    Becky Winant,
    Friday, October 7, 2016, 3:40 PM

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  5. Measures
    Feedback
    Rules of the system
    Systemic
    Types of Missed Expectations
    5
    Becky Winant,
    Friday, October 7, 2016, 3:40 PM

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  6. Choosing Again
    Old
    Status
    Quo
    Foreign
    Element
    Resistance;
    Striving for
    normalcy
    New
    Status
    Quo
    ?
    Transforming
    Idea
    Chaos
    Practice &
    Integration
    Choice
    New Possibilities
    Opportunities
    Pressure
    Missed expectations
    6
    Becky Winant,
    Friday, October 7, 2016, 3:40 PM
    1. Collaboration is at the center (feedback, rules of the
    system)
    2. Management’s clear support (feedback)
    3. Continuous Integration to learn what works and
    what’s failed (feedback)
    4. Transparency - everyone can see everything (rules of
    the system)
    5. Trust and permission to fail (rules of the system)

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