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The Secrets of Facilitating Retrospectives and other Meetings - Jutta Eckstein - Agile SG 2016

The Secrets of Facilitating Retrospectives and other Meetings - Jutta Eckstein - Agile SG 2016

The Secrets of Facilitating Retrospectives and other Meetings - Jutta Eckstein - Agile SG 2016

Agile Singapore

October 17, 2016
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    ©2004-2016 by IT-communication.com
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    Jutta Eckstein
    [email protected], www.JEckstein.com
    @JuttaEckstein
    The Secrets of Facilitating Retrospectives
    …and other Meetings
    ©2004-2016 by IT-communication.com
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    Agenda
     Preparation & Design
     Facilitator
     Specific Problems
     Summary

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    ©2004-2016 by IT-communication.com
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    PREPARATION & DESIGN
    ©2004-2016 by IT-communication.com
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    Organizational Preparation

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    ©2004-2016 by IT-communication.com
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    Methodical Preparation
    Time & Duration | Activity & Method | Comments & Actors | Material
    ©2004-2016 by IT-communication.com
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    Meeting Agenda
     Setting the Stage
     Gather data
     Gain insights
     Decide what to do
     Closing
     Compare to classical workshop:
    – Intro, collect topics, select & work
    on topic, action planning, closing

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    ©2004-2016 by IT-communication.com
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    Setting the Stage
    ©2004-2016 by IT-communication.com
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    Dealing with Time

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    ©2004-2016 by IT-communication.com
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    FACILITATOR
    ©2004-2016 by IT-communication.com
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    Definition
     Objective supporter / servant of the group, „midwife“ for
    the content
    – Enabling the group to work self-responsibly, which is to
    come up with their own solutions, by selecting specific
    methods.
     No responsibility content-wise

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    ©2004-2016 by IT-communication.com
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    TCI – Theme Centered Interaction
    It
    I We
    ©2004-2016 by IT-communication.com
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    Constructivistic Perspective – Four Truth
    From: Human Systems Dynamics – hsdinstitute.org

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    ©2004-2016 by IT-communication.com
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    Participants in the Focus
    ©2004-2016 by IT-communication.com
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    Facilitator under Pressure

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    ©2004-2016 by IT-communication.com
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    SPECIFIC PROBLEMS
    ©2004-2016 by IT-communication.com
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    Change (Kübler-Ross & Satir)
    DenialAngerBargainingDepressionAcceptance

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    ©2004-2016 by IT-communication.com
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    Resistance to Change
    ©2004-2016 by IT-communication.com
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    Problem seems unsolvable

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    ©2004-2016 by IT-communication.com
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    Problem not solvable by the Team
     Based in the culture?
     „Who‘s in control?“
     Paradox intervention
     Focus on own actions &
    reactions
    ©2004-2016 by IT-communication.com
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    SUMMARY

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    ©2004-2016 by IT-communication.com
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    Facilitation
     Gives everyone a voice
     Ensures buy-in
     Creates shared
    understanding
     Enables different
    perspectives
     Supports learning
    ©2004-2016 by IT-communication.com
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    Literature

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    ©2004-2016 by IT-communication.com
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    Special Thanks to:
    Jana Friedrich
    ©2004-2016 by IT-communication.com
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    Many Thanks!
    Jutta Eckstein, @JuttaEckstein
    [email protected], www.JEckstein.com
    https://leanpub.com/divingforhiddentreasures
    https://leanpub.com/retrospectivesfororganizationalchange

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