The Secrets of Facilitating Retrospectives and other Meetings - Jutta Eckstein - Agile SG 2016
1©2004-2016 by IT-communication.com11Jutta Eckstein[email protected], www.JEckstein.com@JuttaEcksteinThe Secrets of Facilitating Retrospectives…and other Meetings©2004-2016 by IT-communication.com2Agenda Preparation & Design Facilitator Specific Problems Summary
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2©2004-2016 by IT-communication.com3PREPARATION & DESIGN©2004-2016 by IT-communication.com4Organizational Preparation
3©2004-2016 by IT-communication.com5Methodical PreparationTime & Duration | Activity & Method | Comments & Actors | Material©2004-2016 by IT-communication.com6Meeting Agenda Setting the Stage Gather data Gain insights Decide what to do Closing Compare to classical workshop:– Intro, collect topics, select & workon topic, action planning, closing
4©2004-2016 by IT-communication.com7Setting the Stage©2004-2016 by IT-communication.com8Dealing with Time
5©2004-2016 by IT-communication.com9FACILITATOR©2004-2016 by IT-communication.com10Definition Objective supporter / servant of the group, „midwife“ forthe content– Enabling the group to work self-responsibly, which is tocome up with their own solutions, by selecting specificmethods. No responsibility content-wise
6©2004-2016 by IT-communication.com11TCI – Theme Centered InteractionItI We©2004-2016 by IT-communication.com12Constructivistic Perspective – Four TruthFrom: Human Systems Dynamics – hsdinstitute.org
7©2004-2016 by IT-communication.com13Participants in the Focus©2004-2016 by IT-communication.com14Facilitator under Pressure
8©2004-2016 by IT-communication.com15SPECIFIC PROBLEMS©2004-2016 by IT-communication.com16Change (Kübler-Ross & Satir)DenialAngerBargainingDepressionAcceptance
9©2004-2016 by IT-communication.com17Resistance to Change©2004-2016 by IT-communication.com18Problem seems unsolvable
10©2004-2016 by IT-communication.com19Problem not solvable by the Team Based in the culture? „Who‘s in control?“ Paradox intervention Focus on own actions &reactions©2004-2016 by IT-communication.com21SUMMARY
11©2004-2016 by IT-communication.com22Facilitation Gives everyone a voice Ensures buy-in Creates sharedunderstanding Enables differentperspectives Supports learning©2004-2016 by IT-communication.com23Literature
12©2004-2016 by IT-communication.com24Special Thanks to:Jana Friedrich©2004-2016 by IT-communication.com25Many Thanks!Jutta Eckstein, @JuttaEckstein[email protected], www.JEckstein.comhttps://leanpub.com/divingforhiddentreasureshttps://leanpub.com/retrospectivesfororganizationalchange