The Secrets of Facilitating Retrospectives and other Meetings - Jutta Eckstein - Agile SG 2016

Transcript

1. 1 ©2004-2016 by IT-communication.com 1 1 Jutta Eckstein Jutta@JEckstein.com, www.JEckstein.com

   @JuttaEckstein The Secrets of Facilitating Retrospectives …and other Meetings ©2004-2016 by IT-communication.com 2 Agenda  Preparation & Design  Facilitator  Specific Problems  Summary

2. 2 ©2004-2016 by IT-communication.com 3 PREPARATION & DESIGN ©2004-2016 by

   IT-communication.com 4 Organizational Preparation

3. 3 ©2004-2016 by IT-communication.com 5 Methodical Preparation Time & Duration

   | Activity & Method | Comments & Actors | Material ©2004-2016 by IT-communication.com 6 Meeting Agenda  Setting the Stage  Gather data  Gain insights  Decide what to do  Closing  Compare to classical workshop: – Intro, collect topics, select & work on topic, action planning, closing

4. 4 ©2004-2016 by IT-communication.com 7 Setting the Stage ©2004-2016 by

   IT-communication.com 8 Dealing with Time

5. 5 ©2004-2016 by IT-communication.com 9 FACILITATOR ©2004-2016 by IT-communication.com 10

   Definition  Objective supporter / servant of the group, „midwife“ for the content – Enabling the group to work self-responsibly, which is to come up with their own solutions, by selecting specific methods.  No responsibility content-wise

6. 6 ©2004-2016 by IT-communication.com 11 TCI – Theme Centered Interaction

   It I We ©2004-2016 by IT-communication.com 12 Constructivistic Perspective – Four Truth From: Human Systems Dynamics – hsdinstitute.org

7. 7 ©2004-2016 by IT-communication.com 13 Participants in the Focus ©2004-2016

   by IT-communication.com 14 Facilitator under Pressure

8. 8 ©2004-2016 by IT-communication.com 15 SPECIFIC PROBLEMS ©2004-2016 by IT-communication.com

   16 Change (Kübler-Ross & Satir) DenialAngerBargainingDepressionAcceptance

9. 9 ©2004-2016 by IT-communication.com 17 Resistance to Change ©2004-2016 by

   IT-communication.com 18 Problem seems unsolvable

10. 10 ©2004-2016 by IT-communication.com 19 Problem not solvable by the

    Team  Based in the culture?  „Who‘s in control?“  Paradox intervention  Focus on own actions & reactions ©2004-2016 by IT-communication.com 21 SUMMARY

11. 11 ©2004-2016 by IT-communication.com 22 Facilitation  Gives everyone a

    voice  Ensures buy-in  Creates shared understanding  Enables different perspectives  Supports learning ©2004-2016 by IT-communication.com 23 Literature

12. 12 ©2004-2016 by IT-communication.com 24 Special Thanks to: Jana Friedrich

    ©2004-2016 by IT-communication.com 25 Many Thanks! Jutta Eckstein, @JuttaEckstein Jutta@JEckstein.com, www.JEckstein.com https://leanpub.com/divingforhiddentreasures https://leanpub.com/retrospectivesfororganizationalchange