Upgrade to Pro — share decks privately, control downloads, hide ads and more …

The Secrets of Facilitating Retrospectives and other Meetings - Jutta Eckstein - Agile SG 2016

The Secrets of Facilitating Retrospectives and other Meetings - Jutta Eckstein - Agile SG 2016

The Secrets of Facilitating Retrospectives and other Meetings - Jutta Eckstein - Agile SG 2016

Agile Singapore

October 17, 2016
Tweet

More Decks by Agile Singapore

Other Decks in Technology

Transcript

  1. 1
    ©2004-2016 by IT-communication.com
    1
    1
    Jutta Eckstein
    [email protected], www.JEckstein.com
    @JuttaEckstein
    The Secrets of Facilitating Retrospectives
    …and other Meetings
    ©2004-2016 by IT-communication.com
    2
    Agenda
     Preparation & Design
     Facilitator
     Specific Problems
     Summary

    View Slide

  2. 2
    ©2004-2016 by IT-communication.com
    3
    PREPARATION & DESIGN
    ©2004-2016 by IT-communication.com
    4
    Organizational Preparation

    View Slide

  3. 3
    ©2004-2016 by IT-communication.com
    5
    Methodical Preparation
    Time & Duration | Activity & Method | Comments & Actors | Material
    ©2004-2016 by IT-communication.com
    6
    Meeting Agenda
     Setting the Stage
     Gather data
     Gain insights
     Decide what to do
     Closing
     Compare to classical workshop:
    – Intro, collect topics, select & work
    on topic, action planning, closing

    View Slide

  4. 4
    ©2004-2016 by IT-communication.com
    7
    Setting the Stage
    ©2004-2016 by IT-communication.com
    8
    Dealing with Time

    View Slide

  5. 5
    ©2004-2016 by IT-communication.com
    9
    FACILITATOR
    ©2004-2016 by IT-communication.com
    10
    Definition
     Objective supporter / servant of the group, „midwife“ for
    the content
    – Enabling the group to work self-responsibly, which is to
    come up with their own solutions, by selecting specific
    methods.
     No responsibility content-wise

    View Slide

  6. 6
    ©2004-2016 by IT-communication.com
    11
    TCI – Theme Centered Interaction
    It
    I We
    ©2004-2016 by IT-communication.com
    12
    Constructivistic Perspective – Four Truth
    From: Human Systems Dynamics – hsdinstitute.org

    View Slide

  7. 7
    ©2004-2016 by IT-communication.com
    13
    Participants in the Focus
    ©2004-2016 by IT-communication.com
    14
    Facilitator under Pressure

    View Slide

  8. 8
    ©2004-2016 by IT-communication.com
    15
    SPECIFIC PROBLEMS
    ©2004-2016 by IT-communication.com
    16
    Change (Kübler-Ross & Satir)
    DenialAngerBargainingDepressionAcceptance

    View Slide

  9. 9
    ©2004-2016 by IT-communication.com
    17
    Resistance to Change
    ©2004-2016 by IT-communication.com
    18
    Problem seems unsolvable

    View Slide

  10. 10
    ©2004-2016 by IT-communication.com
    19
    Problem not solvable by the Team
     Based in the culture?
     „Who‘s in control?“
     Paradox intervention
     Focus on own actions &
    reactions
    ©2004-2016 by IT-communication.com
    21
    SUMMARY

    View Slide

  11. 11
    ©2004-2016 by IT-communication.com
    22
    Facilitation
     Gives everyone a voice
     Ensures buy-in
     Creates shared
    understanding
     Enables different
    perspectives
     Supports learning
    ©2004-2016 by IT-communication.com
    23
    Literature

    View Slide

  12. 12
    ©2004-2016 by IT-communication.com
    24
    Special Thanks to:
    Jana Friedrich
    ©2004-2016 by IT-communication.com
    25
    Many Thanks!
    Jutta Eckstein, @JuttaEckstein
    [email protected], www.JEckstein.com
    https://leanpub.com/divingforhiddentreasures
    https://leanpub.com/retrospectivesfororganizationalchange

    View Slide