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The power of the soft skill V2
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Kenneth
September 15, 2016
Programming
0
62
The power of the soft skill V2
The second version of the power of the soft skill talk
Kenneth
September 15, 2016
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Transcript
The Power of the Soft Skill The forgotten side of
the skill tree #tpotss
Kenneth Schabrechts @Agilix_ Freelance Developer Co-organizer PHPLimBE
What are soft skills? #tpotss
Hard Skills • Specific and teachable abilities • Defined •
Measured • IQ #tpotss
Soft Skills • Character traits • Interpersonal skills • Complement
hard skills • EQ #tpotss
Why do we need these skills? #tpotss
Soft skills get little respect, but will make or break
your career Peggy Klaus #tpotss
Training budget • In 2010 employers spent $171,5 billion on
employee training ◦ 28% was used for soft skill training • Study by ◦ Harvard University ◦ Carnegie Foundation ◦ Stanford Research Center #tpotss
#tpotss
When do we use our soft skills? #tpotss
Soft skill usage • All day, every day • Without
even knowing #tpotss
Which skills are important to us? #tpotss
Communicating • Most common • Verbal / Non verbal •
From handling conflict -> persuasion • Ability to develop constructive working relationships #tpotss
Decision making • Being decisive • Gathering important facts •
Seeking advice • Looking at the big picture • Considering alternatives • Being aware of repercussions #tpotss
Flexibility • Adaptable • Flexible • Step outside your comfort
zone • ‘Can-do’ attitude #tpotss
Time management • Prioritizing tasks • Minimum effort • Maximum
output • Juggle multiple projects #tpotss
Creativity & problem solving • Apply logic • Apply creativity
• Combine these • Try to see the solution as well as the problem #tpotss
How can we improve said skills? #tpotss
Communicating • Eye contact • Body language • Speaking •
Ask & repeat • Learn to manage conflict • Network • Up the empathy • Listen #tpotss
Decision making • Don’t delay • Keep emotions out of
the equation • Significance of the decision • Research • Take charge! • Don’t dwell on past mistakes #tpotss
Flexibility • Step out of your comfort zone • Say
“YES” to challenges • Take improv classes • Be open to alternative options • Take on new roles, even if they’re a stretch #tpotss
Time management • Learn to prioritize work • Delegate tasks
• Schedule tasks • Avoid procastination • Learn to say “NO” • FOCUS #tpotss
Creativity & problem solving • Define the problem clearly •
Then focus on the solution • Think laterally • Simplify • Be inquisitive • Do not panic! #tpotss
So remember next time when you are in a meeting
#tpotss
Thank you Q&A Time #tpotss