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The power of the soft skill V2

Kenneth
September 15, 2016

The power of the soft skill V2

The second version of the power of the soft skill talk

Kenneth

September 15, 2016
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  1. Training budget • In 2010 employers spent $171,5 billion on

    employee training ◦ 28% was used for soft skill training • Study by ◦ Harvard University ◦ Carnegie Foundation ◦ Stanford Research Center #tpotss
  2. Communicating • Most common • Verbal / Non verbal •

    From handling conflict -> persuasion • Ability to develop constructive working relationships #tpotss
  3. Decision making • Being decisive • Gathering important facts •

    Seeking advice • Looking at the big picture • Considering alternatives • Being aware of repercussions #tpotss
  4. Time management • Prioritizing tasks • Minimum effort • Maximum

    output • Juggle multiple projects #tpotss
  5. Creativity & problem solving • Apply logic • Apply creativity

    • Combine these • Try to see the solution as well as the problem #tpotss
  6. Communicating • Eye contact • Body language • Speaking •

    Ask & repeat • Learn to manage conflict • Network • Up the empathy • Listen #tpotss
  7. Decision making • Don’t delay • Keep emotions out of

    the equation • Significance of the decision • Research • Take charge! • Don’t dwell on past mistakes #tpotss
  8. Flexibility • Step out of your comfort zone • Say

    “YES” to challenges • Take improv classes • Be open to alternative options • Take on new roles, even if they’re a stretch #tpotss
  9. Time management • Learn to prioritize work • Delegate tasks

    • Schedule tasks • Avoid procastination • Learn to say “NO” • FOCUS #tpotss
  10. Creativity & problem solving • Define the problem clearly •

    Then focus on the solution • Think laterally • Simplify • Be inquisitive • Do not panic! #tpotss