• Capture video, audio, and pictures • Messaging between hotel staff • Access guest profile, preferences, and requests in real time • Work order management for room service, maintenance, banquets, and security • Access plans, diagrams, and contact information Benefits • Improved customer experience • Increase revenues • Reduce costs of operations Empower front desk, concierge, engineering, bell hop, valet, security, and room service teams with communications, work order management, and customer service tools. Wallace Wireless provides chat, alerts, RSS, contacts, access to CCTV, and access to plans for hospitality professionals. TeleNav Track enables events, security, service, and concierge teams to initiate, review, and close work orders. Capture audio, video, and picture content for break fix detail, security documentation, and collaboration. Page 57 (c) 2009 AT&T Intellectual Property. All rights reserved. AT&T Proprietary. Standard data charges apply. Coverage not available in all areas.