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18NTC Volunteer Room Monitors

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Avatar for Ash Shepherd Ash Shepherd
April 02, 2018
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18NTC Volunteer Room Monitors

Avatar for Ash Shepherd

Ash Shepherd

April 02, 2018
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Transcript

  1. Gra2tude Thank you for sharing your time with us and

    helping make this large event such a huge success!
  2. Role As a Room Monitor volunteer you help us in

    primarily two ways Ensure presenters feel supported Ensure support for any A/V issues is accessed as quickly as possible 1 2
  3. Tasks To Perform - Prior to Session Start During your

    shift you should perform the following tasks 20 mins prior - Session Start Check-in with Leana Go to your assigned room group Visit each room in your group to make sure everything is alright Introduce yourself to the presenters Ask if everything checks out Let them know you are there as a resource if they need it 1 3 2
  4. Accessing A/V Support If there is an issue with a

    projector, microphones or audio remember this: Who is responsible to solve the issue You are not expected to solve the issues. We have vendors we paid specifically for this purpose. Support Vendor is PSAV Support staff are located in the hallways and should be clearly identifiable by their shirts. Simply let them know which room need assistance.
  5. Tasks To Perform - A>er Sessions Start Close Session Doors

    If at capacity post a “Session Full” sign on the door Redirect folks to other rooms if the room is closed/full 1 3 2 During your shift you should perform the following tasks Session Start - 15 mins after start
  6. Bonus Ac2vi2es If you find extra moments you can also

    do the following Pick up left behind trash Straighten out chairs Collect lost & found items Engage with attendees
  7. Need Addi2onal Support If for any reason you need additional

    help or PSAV is not being responsive look for any NTEN staff in the hallways. These two in particular will be around Need additional help beyond A/V Ash Shepherd Education Director James Sigala Education Program Manager
  8. Ques2ons Ahead Of Time If you have additional question feel

    free to reach out ahead of time Ash Shepherd, Education Director ([email protected])