shift you should perform the following tasks 20 mins prior - Session Start Check-in with Leana Go to your assigned room group Visit each room in your group to make sure everything is alright Introduce yourself to the presenters Ask if everything checks out Let them know you are there as a resource if they need it 1 3 2
projector, microphones or audio remember this: Who is responsible to solve the issue You are not expected to solve the issues. We have vendors we paid specifically for this purpose. Support Vendor is PSAV Support staff are located in the hallways and should be clearly identifiable by their shirts. Simply let them know which room need assistance.
If at capacity post a “Session Full” sign on the door Redirect folks to other rooms if the room is closed/full 1 3 2 During your shift you should perform the following tasks Session Start - 15 mins after start
help or PSAV is not being responsive look for any NTEN staff in the hallways. These two in particular will be around Need additional help beyond A/V Ash Shepherd Education Director James Sigala Education Program Manager