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Supporting Product Features

Avatar for benarent benarent
February 12, 2015
Programming
26
0

Supporting Product Features

Other tools and services to support the deployment of features.

Avatar for benarent

benarent

February 12, 2015

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Transcript

  1. @airbrake @teamshuddle Welcome!

  2. Supporting Product Features by Ben Arent

  3. Let’s talk about shipping.

  4. None
  5. None

  6. Let’s go to ye early days.

  7. None

  8. ( Disclaimer: TV history may be inaccurate )

  9. Features as a ship.

  10. always east ~ west

  11. None

  12. they get to new land, can’t talk, find lots treasure,

    profit, and then the locals are dead / scared.
  13. None
  14. None
  15. None

  16. Feature as

  17. metaphor madness

  18. Why?

  19. Agile Board

  20. Developers

  21. Shipping

  22. Now it has left the hatch. This talk is (post

    hatch).

  23. http://blog.intercom.io/before-you-plan-your-product-roadmap/ We are going to assume that you wanted a

    burger. 

  24. http://blog.intercom.io/before-you-plan-your-product-roadmap/

  25. https://www.intercom.io/books/product-management

  26. Testing

  27. None
  28. None

  29. Is this user flagged as a “Beta-SDK” person? ok cool,

    run shiny_new_feature() otherwise bummer, do_it_the_old_way() http://blog.librato.com/posts/fire-in-the-hole https://github.com/FetLife/rollout/ https://github.com/librato/rollout-java

  30. Features into the wild.

  31. Announcing New Features

  32. None
  33. None
  34. None
  35. None

  36. http://cl.ly/image/1S1w0l1n2n0I

  37. None
  38. None
  39. None

  40. Announcing New Features In app

  41. None
  42. None

  43. Feature Usage

  44. None

  45. Success metrics don’t just go up. 

  46. Support

  47. None

  48. Documentation

  49. None

  50. Measuring Happiness

  51. NPS

  52. None
  53. None
  54. None
  55. None

  56. `

  57. http://cl.ly/image/2Y1M2x3L3X3s Ok, Where do I start?

  58. http://cl.ly/image/2Y1M2x3L3X3s Feature Name Feature Description Value they offer Proposed URL

    on site Example Status Blog Post URL in App KB documentation KB Status Screenshot Marketing Site. SEO

  59. always east ~ west Bon Appétit

  60. @airbrake - @benarent [email protected] Q&A?