a knowledge worker who thinks for a living needs an automatically prioritizing and categorizing tool for email because different types of emails should be processed at the appropriate time and scenario
automatically prioritizing and categorizing tool for email because different types of emails should be processed at the appropriate time and scenario {POI} Botao Hu | designing calm
Joe’s phone # in Gmail Contact. “Due is coming. Call Joe for asking for help of homework asap.” Open Gmail “OMG! Massive unreads.” Find a long message from a old friend Bob. “Aha, interesting!” Skim it. “What! He got married!” Star it. “because I have no time to reply now.” Back to inbox. “What am I proposed to do? Cannot remember.” Close tab. Back to Homework. “Damned! I should find Joe’s phone #. I feel guilty of wasting 5mins again.” Open a new tab of Gmail. .... Sky 27, user-experience designer Sophie 24, CS graduate student {Scenario 2} “Ring~” her phone receives an email notification while writing her report. “Yet another info session reminder.” “Huge # of job recruiting reminders these days. ” She subscribes many job-recruiting mail-lists. “Mail list is the most efficient way to gather information. ” She complains, “It’s annoying. But I have to check one by one. I don’t want to ignore anything important for my summer internship. ” “The better time to process them is not when I am working. But, if I’m aware there are new messages, I have a strong pressure that I have to zero my inbox. It really interrupts my work. “
seduces / presses people to read them even not at the right time Insight Checking email asap. is a low efficient way to use time and attention. Solution? prioritizing and categorizing While working, only work-related messages can be seen. While not so busy, e.g., on a subway, non-urgent emails can be processed without pain of stress. Botao Hu | designing calm
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tamaranovitovic
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