The first trend is the consolidation of large software firms that serve corporate customers. Software firms are responding by offering integrated packages of products and services on a common platform to make them easier to use. • Web Services: A second trend is the delivery of software over the internet. • Open Source: A third trend is the movement toward open-source software, which makes it possible for others to view and improve on the source code of software, rather than patenting it and licensing its use by others.