Gamification in Action, Вадим Мордберг, Veeam

Transcript

1. Gamification in Action Vadim Mordberg Veeam Software
2. About gamification Gamification is a concept of applying game mechanics and game design techniques into non-game contexts ü Rules ü Competition ü Fun J
3. Goals To diversify instruments of motivation To increase engineers’ involvement To develop HR Brand
4. Everyday activities • Case locked above target– 3 points • Case closed in time– 3 points • Positive survey on a closed case– 10 points • Positive survey on a closed priority case– 30 points
5. Additional activities Regular training 500-1000 points per quarter Stand up – 250* points Mentorship – 125 points Technical article 250 points Special awards 250-500 points
6. Points distribution 50% 9% 12% 19% 10% Points distribution Q3 2019 Cases Closed In Time Cases Locked Above Target Manual Adjustments Manual Positive Surveys Random Positive Surveys
7. Goals and targets
8. Quarterly performance ladder
9. Game shop
10. Items available in game shop • Non-material ü Time-off ü Education • Branded merchandise
11. Quarterly bonus program ü 140+ participates in the main ladder ü 2 built in + 5 ladders outside of the application ü 10 winners in main competition and over 20 winners in total
12. Room for improvement • Adding more game mechanic • Diversifying items available in the shop
13. Thank you