[2018.11 Meetup 10] [TALK #2] Tiago Marreiros - Agile and DevOps at BPI Continuous, Incremental Transformation

BPI’s IT is committed to Agile since 2010 and is one of the largest agile implementation in Portugal. Starting with Scrum, we have been continuously iterating and over the past few years we have ventured into Lean ideas, including Kanban and DevOps. We will share this journey with you, what we've learned and where we're heading. Why did we build our own custom tool to manage the whole value stream? What does DevOps mean in a large banking organization? How do we handle multiple technologies, from mainframe to low-code? How do we manage to iterate and keep the momentum? These are some of the questions we will try to answer with this talk.

Tiago Marreiros has been part of the 9-year journey that transformed the way BPI leverages IT, from waterfall to agile and onwards to lean and DevOps. He is currently responsible for the tool that enables a truly transparent, end-do-end, value stream that brings together everyone, from Business to Ops.

Transcript

1. AGILE AND DEVOPS AT BPI CONTINUOUS, INCREMENTAL TRANSFORMATION
2. MARRIED, TWO KIDS PART OF THE 9-YEAR JOURNEY WORKED IN WATERFALL BUT NOW I AM FREE RESPONSIBLE FOR THE TOOL THAT BRINGS TOGETHER EVERYONE, FROM BUSINESS TO OPS WHO AM I {} TIAGO.NETO.MARREIROS
3. some history what have I learned with… some CALMS
4. s o m e H I S T O R Y
5. O M N I C H A N N E L EMPLOYEES BRANCHES Banco BPI CORPORATE, INSTITUTIONAL AND PRIVATE CLIENTS UNIVERSAL BANK ASSETS CUSTOMERS 38 BI.€ PORTUGAL 1.7 M ASSET MANAGMENT INVESTMENT BANKING PRIVATE EQUITY COMMERCIAL BANKING INTERNACIONAL COMMERCIAL BANKING INSURANCE 505 4 950 BRANCHES ATMs, KIOKs NET MOBILE CONTACT CENTER
6. N E W F E A T U R E S SPE C IAL PROJE C TS M A I N T E N A N C E A L L O F I T 2009 2016 2011 2013 20% 80% 100% KEEPING MOMENTUM 40%
7. 90+ Scrum teams 15+ Kanban teams
8. w h a t h a v e I L E A R N E D W I T H …
9. M Y 1 3 Y E A R S O L D K I D
11. Crash down opposing towers
12. Crash down opposing towers Apply the best deck
13. Crash down opposing towers Apply the best deck Lean to the next level
14. Crash down opposing towers Apply the best deck Lean to the next level Measure your progress
15. Crash down opposing towers Apply the best deck Lean to the next level Measure your progress Stay in a clan
16. CULTURE AUTOMATION LEAN MEASURE SHARE
17. CULTURE Crash down opposing towers AUTOMATION Apply the best deck LEAN Lean to the next level MEASURE Measure your progress SHARE Stay in a clan
18. s o m e o f C A L M S
19. C U L T U R E SHARED RESPONSABILITY BUSINESS MOMENTS BIS & DEV & OPS
20. C U L T U R E TRACK ALL IT REQUESTS STARTING WITH BIS
21. C U L T U R E GOING THROUGH DEV TEAM VIEW
22. C U L T U R E AND GIVING VISIBILITY TO OPS
23. A U T O M A T I O N BUILD, TEST, DEPLOY SO MUCH TO DO CI & CD
24. A U T O M A T I O N
25. L E A N WIPS, BATCH SIZE, … FAIL FAST BEYOND BLAME
26. L E A N
27. M E A S U R E Cycle Time, Activity Time TEAMS DASHBOARD
28. M E A S U R E
29. S H A R E Communities, XP KEEP CALM & CODE KEEP TOGETHER
30. S H A R E
31. THANKS FOR THE OPPORTUNITY