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Distilled
May 26, 2015
Technology
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Luke Summerfield - Brain-Based Conversions! Using Psychology and Neurology to Influence Behavior
Distilled
May 26, 2015
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Transcript
@SavvyLuke
@SavvyLuke I HAVE A CONFESSION TO MAKE…
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@SavvyLuke BEHAVIOR @SavvyLuke
@SavvyLuke
@SavvyLuke
@SavvyLuke
@SavvyLuke
@SavvyLuke @SavvyLuke
@SavvyLuke WHAT TRIGGERS BEHAVIOR?
@SavvyLuke BRAIN BASED CONVERSIONS USING PSYCHOLOGY & NEUROLOGY TO BOOST
CONVERSIONS
@SavvyLuke WHERE TO TEST WHAT TO TEST RUNNING THE TEST
1 2 3
@SavvyLuke WHERE TO TEST WHAT TO TEST RUNNING THE TEST
1 2 3
@SavvyLuke @SavvyLuke
@SavvyLuke CONSCIOUS BRAIN • Rational Thought • Planning • Language
• Facts and Figures • Statistics Neocortex
@SavvyLuke • Emotions • Behaviors • Memories • Primal Urges
SUBCONSCIOUS BRAIN
@SavvyLuke WHAT’S THE PROBLEM?
@SavvyLuke @SavvyLuke • User Testing • Focus Groups • Surveys
• Feedback • Interviews
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Price
@SavvyLuke http://www.flickr.com/photos/kalexanderson/5421517469/sizes/l/in/photolist-9g5Gg8 @SavvyLuke
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@SavvyLuke MESSAGING BRAIN BASED
@SavvyLuke AUTHORITY • Testimonials / Case studies • Awards •
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@SavvyLuke SOCIAL PROOF • Number of customers • Community Favorite
• User Photos / Videos • Reviews / Ratings @SavvyLuke
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@SavvyLuke Social Monitor + Embedable Tweets
@SavvyLuke RECIPROCITY • Content Offers • Thank You Page Offers
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@SavvyLuke • Content offers • Use a countdown • Invite
only SCARCITY @SavvyLuke
@SavvyLuke add example
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@SavvyLuke @SavvyLuke People Like Us Images / Video Testimonials
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@SavvyLuke DESIGN BRAIN BASED
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@SavvyLuke 77% Use multiple devices when watching TV @SavvyLuke
@SavvyLuke ? ? ? RAS Attention Triggers
@SavvyLuke Motion ? ? RAS Attention Triggers
@SavvyLuke MOTION • Show, don’t tell • JS Animation /
Hover • Video hero boards • Slide ups @SavvyLuke
@SavvyLuke
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@SavvyLuke Motion ? RAS Attention Triggers Novelty
@SavvyLuke NOVELTY https://www.flickr.com/photos/thelotuscarroll/13957428894 • “New” • Out of the ordinary
• Contrast principle • Time constrained • Don’t overload @SavvyLuke
@SavvyLuke
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@SavvyLuke Motion ? RAS Attention Triggers Ambiguity
@SavvyLuke @SavvyLuke
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@SavvyLuke MIRROR NEURONS @SavvyLuke
@SavvyLuke @SavvyLuke Mirror Neurons • Place them in • Emotions
during use • Show life after words
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@SavvyLuke @SavvyLuke
@SavvyLuke @SavvyLuke
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@SavvyLuke
@SavvyLuke @SavvyLuke Attracted to People • Beautiful people / Babies
• Individuals vs. Groups • Direction of Eyes
@SavvyLuke
@SavvyLuke
@SavvyLuke
@SavvyLuke
@SavvyLuke @SavvyLuke
@SavvyLuke WHERE TO TEST WHAT TO TEST RUNNING THE TEST
1 2 3
@SavvyLuke WHERE TO TEST WHAT TO TEST RUNNING THE TEST
1 2 3
@SavvyLuke Only 24 hours! No Sharing Links! [scarcity] [social proof]
[commitment] http://hubs.ly/y0xsSt0
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