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Mills College - Making online collaboration safer at GitHub

Mills College - Making online collaboration safer at GitHub

Danielle Leong

October 25, 2016

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  1. Types of online harassment • Posting personal info (doxing) •

    Hate speech • Sexual or pornographic content • Impersonation • SWATing • Spam • Identity theft • Exclusionary behavior • Death and rape threats • Dog piling • Personal attacks • Threatening and inappropriate images • So many more
  2. Women are more likely to have their pull requests merged

    if they hide their gender* *Study is not yet peer-reviewed California Polytechnic State University North Carolina State University
  3. The further you are from being a straight, cis-gender, affluent,

    able-bodied white male, the more likely you are to be harassed
  4. “These are mostly normal people who do things that seem

    fun at the time that have huge implications.” Whitney Phillips Mercer University This Is Why We Can’t Have Nice Things: Mapping the Relationship Between Online Trolling and Mainstream Culture.
  5. “I never felt bad. I found [your work] so vile

    that I thought you didn’t deserve sympathy.” Troll, TIME Magazine
  6. Women "holding prominent, visible positions in the open source community

    [are] targets of harassment". Jérôme Petazzoni
  7. Notable examples of harassment • Organizing doxing using repositories and

    issues • Young open source developer targeted with porn and homophobic slurs • Racist repository names • Spamming people with ASCII genitalia
  8. Common every day harassment • Spamming issues and repositories with

    comments • People not merging pull requests because the author is a minority • People getting spammed with threats that were immediately deleted • Sock puppet accounts that dog pile on a person’s pull request
  9. We are a core engineering team whose purpose aligns with

    the company’s values of positive social impact
  10. Build systems that empower inclusive and healthy communities and encourage

    good online citizenship. Discourage behavior that is destructive or threatens personal safety.
  11. Model online citizens are not jerkfaces. They respect one another

    as people and contribute meaningful work.
  12. "Communities that purport to be for everyone have an obligation

    to cultivate a community of inclusive values...a space where participants aren't silenced by fear or shouted down.” Sarah Jeong The Internet of Garbage
  13. Resources • https://www.theguardian.com/lifeandstyle/2016/mar/08/online- harassment-of-women-at-risk-of-becoming-established-norm-study • http://www.pewinternet.org/2014/10/22/online-harassment/ • https://www.theguardian.com/lifeandstyle/2016/mar/08/online- harassment-of-women-at-risk-of-becoming-established-norm-study •

    http://time.com/4457110/internet-trolls/ • https://peerj.com/preprints/1733/?td=sd • The Internet of Garbage by Sarah Jeong • http://www.computing.co.uk/ctg/news/2416765/open-source-hostile-to- women-claims-docker-devops-guy