Learning Organization, theory and application

Covering the basics of what a learning organization means, and how DevOps is leading the conversation about implementation.

Transcript

1. Learning Organization theory and application Dustin Collins, June 2017
2. Definition A learning organization is the business term given to a company that facilitates the learning of its members and continuously transforms itself. Learning organizations can be identified by their characteristics. Peter Senge introduced the term in the business book The Fifth Discipline (1990). https://en.wikipedia.org/wiki/Learning_organization
3. Characteristics • Systems thinking - Understanding complex systems requires understanding the interactions within said systems. We work on complex systems. • Personal mastery - The commitment by an individual to the process of learning. People don’t master things they’re not interested in. • Mental models - The assumptions held by individuals and organizations. These models must be challenged and validated. • Shared vision - Goals and progress are clear. This creates a common identity that provides focus and energy for learning. • Team learning - The accumulation of individual learning. Knowledge management is a top priority.
4. Just Culture Old View New View Asks who is responsible for the outcome Asks what is responsible for the outcome Sees human error as the cause of trouble Sees human error as a symptom of deeper trouble Human error is random, unreliable behaviour Human error is systematically connected to features of people’s tools, tasks and operating environment Human error is an acceptable conclusion of an investigation Human error is only the starting point for further investigation A Field Guide to Human Error, Sidney Dekker
5. @petecheslock created this for his DevOpsDays Austin 2015 presentation
6. What is DevOps? A tech movement figuring out how to implement learning organizations. Organizations that prioritize learning are better places to work and outperform those who do not. The annual Puppet Labs State of DevOps Report (2016), along with many other sources, show this with lots and lots of data. Agile, Cloud, DevOps. Just words. “You can't buy DevOps, but you may need to sell it” @kmugrage, presentation at DevOpsDays Denver 2017
7. Implementation # WIP: come back to this when we have time while True: ship_it() time.sleep(5) @pending