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How CDL Combats Fraud and Provides Customer Insights with the Elastic Stack

How CDL Combats Fraud and Provides Customer Insights with the Elastic Stack

Elastic{ON} Tour London - June 22, 2017

Learn how CDL, a software provider for the retail insurance sector, processes vast amounts of consumer data in milliseconds to help insurance providers combat fraud, learn consumer habits, and more.

Matt Houghton | Technical Consultant | CDL
Simon Thorley | Senior Engineer for Hummingbird | CDL
Rob Trueman | Application Services Manager | CDL

Elastic Co

June 22, 2017
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  1. Rob Trueman, Application Services Manager Matt Houghton, Technical Consultant Simon

    Thorley, Senior Engineer @CDL_Software how CDL combats fraud & provides customer insights with the Elastic Stack
  2. 15 comparison sites 640+ staff £53,000,000 turnover 50+ insurer partnerships

    100+ Internet brands £4.5 billion GWP 260 vehicle data customers 40 years experience 650,000 hub quotes per day £3,000,000 R&D p.a. ~50% comparison sites
  3. polluted by fraud £1.3Bn detected cases £2.1Bn undetected cases current

    spend £200m/yr costs every household £50/year our industry has a problem fraud increasing year on year
  4. your own google fraud, quote manipulation & error high volume

    lookups e.g. vehicle and loyalty cards customer insight e.g. churn, shopping around generic enrichment & lookup service faster than fast!
  5. your own google fraud, quote manipulation & error high volume

    lookups e.g. vehicle and loyalty cards customer insight e.g. churn, shopping around generic enrichment & lookup service faster than fast!