What can testers do to build their tester mindset and break silos at work?

In this talk at Test Leadership Congress 2020, Emna brings examples of testing community of practice. She shows you why communities of practice are an important part of your agile organization and what role they can play.
Also she refered to the importance of gamification in building those communities and other helpful strategies to connect people interested in testing using different methods.

My blog: https://emnaayadi.com/

Transcript

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2. • In Testing since graduation (2015)
   • Test Coach at Primatec Engineering
   • MOT Meetup Organizer in Sfax
   • Blog: emnaayadi.com
   • #21stskills4testers
   About Me
   @emna__ayadi
   #tmatlc2020
   

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3. Why people quit their job
   when they can do it
   otherwise ?
   @emna__ayadi
   

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4. @emna__ayadi
   4
   How can we create links
   between different people?
   @emna__ayadi
   

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5. @emna__ayadi
   

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6. What is a
   community of
   practice?
   @emna__ayadi
   

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7. @emna__ayadi
   7
   Definition
   Practice
   CoP
   

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8. @emna__ayadi
   8
   References
   

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9. @emna__ayadi
   9
   Isolated groups
   Idea : Emily Webber @ewebber
   

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10. @emna__ayadi
    10
    Mixed Groups
    Idea : Emily Webber @ewebber
    

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11. 11
    Team A Team B Team C
    @emna__ayadi
    Idea : Emily Webber @ewebber
    

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12. @emna__ayadi
    12
    

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13. Who
    belongs to a
    Community
    of Practice ?
    

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14. @emna__ayadi
    14
    Tribe Tribe
    Tribe
    CoP (ex : Test activity)
    What ?
    How ?
    T T T T T T T T T
    PO PO PO PO PO PO PO PO PO
    Squad Squad Squad Squad Squad Squad Squad Squad Squad
    Chapter
    Chapter
    Idea : Emily Webber @ewebber
    

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15. @emna__ayadi
    15
    Sense of a Community
    Membership Influence
    Feel
    rewarded
    Emotional
    link
    

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16. @emna__ayadi
    16
    CoP can bring people
    together to talk and learn
    about testing
    

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17. 17
    Test sphere Arena
    

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20. Already doing Not often I don’t know
    

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23. @emna__ayadi
    23
    Training 
     Groups of 5-7 persons
     Find a common interest
     Merge your ideas
    

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24. Why it is
    important to
    build
    communities
    of practice ?
    @emna__ayadi
    

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25. 25
    Photo : Malt blog
    @emna__ayadi
    

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26. @emna__ayadi
    The Five Orders of Ignorance – « Phillip G. Armor »
     Order Ignorance Lack of Ignorance
     𝒔𝒔 Order Ignorance Lack of Knowledge
     Order Ignorance Lack of Awareness
     𝒓𝒓 Order Ignorance Lack of Process
     Order Ignorance Meta Ignorance
    CoP
    26
    

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27. @emna__ayadi
    Knowledge that I have !
    Knowledge we have !
    Knowledge Iceberg
    @emna__ayadi
    

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28. “Knowledge is a treasure, but
    practice is the key to it.”
    Léo Buscaglia
    Photo : Pamela Tom
    28
    @emna__ayadi
    

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29. @emna__ayadi
    29
    Photo: Tenso Graphics, Concept : Emily Webber @ewebber
    

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30. @emna__ayadi
    30
    Photo: Tenso Graphics, Concept : Emily Webber @ewebber
    

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31. @emna__ayadi
    31
    Magic
    Photo: Tenso Graphics, Concept : Emily Webber @ewebber
    

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32. How to run a
    Community
    of Practice ?
    @emna__ayadi
    

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33. 33
    @emna__ayadi
    Community
    Kernel
    Key Actors
    Participants
    Concept : Judicaël Paquet @myagilepartner
    

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34. 34
    Recommendations for your community
    @emna__ayadi
    Multiple locations
    Community Identity Meetups Schedule
    (Frequency)
    Members
    Identity
    Purpose
    Find right people
    Make fun
    

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35. @emna__ayadi
    Diversify activities
    Share for more transparency
    

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36. @emna__ayadi
    3
    6
    Photo : Castellers de Vilafranca
    « When two forces
    unite, their
    efficiency double »
    Isaac Newton
    « If you want to go
    fast, go alone. If
    you want to go far,
    go together »
    African Proverb
    @emna__ayadi
    

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37. 37
    CoP dimensions
    - Accelerate learnings
    - Break down silos
    - Fun with colleagues
    - Personal development
    - Reputation and network
    - Voice and influence
    - Problem solving
    - Time saving
    - Knowledge sharing
    - Innovation
    - Retention of talents
    - New strategies
    Members
    Organization
    

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38. @emna__ayadi
    38
     We should encourage them to make the change
     We should have a sens to the community to make it run
    Remember
    « Not
    necessary »
    « I don’t want
    to be involved»
    

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39. @emna__ayadi
    39
    

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40. Find me online!
    @emna__ayadi
    emnaayadi
    https://emnaayadi.com/
    #tmatlc2020
    @emna__ayadi
    

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