Why It is IMPORTANT to build communities of practice in your Agile Organization

Managers have the ability to split organizations into teams, programs and functions. This causes a deep level of ignorance, duplication of work, less knowledge sharing or even worst. In this case, people feel they are working alone and not supported which is the main 'WHY' people left their job and start seeking for better scope.

In order to avoid all those problems, organizations are making new changes and ways of transformation to make their collaborators more flexible. That's why communities of practice are built. In fact, the main reason is to create a link between different people and connect them independently from the team they are working on.

Those communities offer multiple important advantages to members and to organization. In this talk, Emna will brings examples of community of practice development within Ministry of Testing Sfax Meetups. She will show you why communities of practice are an important part of your agile organization and what role they can perform in the short and long term. Also she will refer to the importance of gamification in building those communities and other helpful strategies to connect people using different methods of fragmenting the organization such as spotify model.

Transcript

1. Organisator: imbus AG www.qs-tag.de Expanding Horizons Why it is IMPORTANT to build communities of practice in agile organization? Emna Ayadi
2. • In Testing since graduation (2015) • Test Coach (2019) • Interested in games (Test, Agile) • Ministry of Testing Meetup Organizer in Sfax About Me @emna__ayadi
3. Organisator: imbus AG www.qs-tag.de Expanding Horizons Why people quit their job when they can do it otherwise ?
4. Organisator: imbus AG www.qs-tag.de Expanding Horizons 4 How can we create links between different people?
5. Organisator: imbus AG www.qs-tag.de Expanding Horizons
6. Organisator: imbus AG www.qs-tag.de Expanding Horizons What is a community of practice?
7. Organisator: imbus AG www.qs-tag.de Expanding Horizons 7 Definition « Groups of people who share a concern or a passion for something they do and learn how to do it better as they interact regularly» Wenger & Trayner CoP Design CoP Security CoP Testing Tips CoP AI
8. Organisator: imbus AG www.qs-tag.de Expanding Horizons 8 References
9. Organisator: imbus AG www.qs-tag.de Expanding Horizons 9 Isolated groups Idea : Emily Webber @ewebber
10. Organisator: imbus AG www.qs-tag.de Expanding Horizons 10 Mixed Groups Idea : Emily Webber @ewebber
11. Organisator: imbus AG www.qs-tag.de Expanding Horizons 11 Team A Team B Team C Idea : Emily Webber @ewebber
12. Organisator: imbus AG www.qs-tag.de Expanding Horizons
13. Organisator: imbus AG www.qs-tag.de Expanding Horizons Who belongs to a Community of Practice?
14. Organisator: imbus AG www.qs-tag.de Expanding Horizons 14 Tribe Tribe Tribe CoP (ex : Test activity) What ? How ? T PO Squad Squad Squad Squad Squad Squad Squad Squad Squad Chapter Chapter Idea : Emily Webber @ewebber PO PO PO PO PO PO PO PO T T T T T T T T
15. Organisator: imbus AG www.qs-tag.de Expanding Horizons 15 Sense of a Community Membership Influence Feel rewarded Emotional link
16. Organisator: imbus AG www.qs-tag.de Expanding Horizons 16 bring people together to talk and learn about testing
17. Organisator: imbus AG www.qs-tag.de Expanding Horizons 17
18. Organisator: imbus AG www.qs-tag.de Expanding Horizons 18
19. Organisator: imbus AG www.qs-tag.de Expanding Horizons 19
20. Organisator: imbus AG www.qs-tag.de Expanding Horizons 20
21. Organisator: imbus AG www.qs-tag.de Expanding Horizons Why it is important to build communities of practice ?
22. Organisator: imbus AG www.qs-tag.de Expanding Horizons Photo : Malt blog
23. Organisator: imbus AG www.qs-tag.de Expanding Horizons The Five Orders of Ignorance – « Phillip G. Armor »  Order Ignorance Lack of Ignorance  𝒔𝒔 Order Ignorance Lack of Knowledge  Order Ignorance Lack of Awareness  𝒓𝒓 Order Ignorance Lack of Process  Order Ignorance Meta Ignorance CoP 23
24. Organisator: imbus AG www.qs-tag.de Expanding Horizons Knowledge that I have ! Knowledge we have ! Knowledge Iceberg
25. Organisator: imbus AG www.qs-tag.de Expanding Horizons “Knowledge is a treasure, but practice is the key to it.” Léo Buscaglia Photo : Pamela Tom 25
26. Organisator: imbus AG www.qs-tag.de Expanding Horizons 26 Photo: Tenso Graphics, Concept : Emily Webber @ewebber
27. Organisator: imbus AG www.qs-tag.de Expanding Horizons 27 Photo: Tenso Graphics, Concept : Emily Webber @ewebber
28. Organisator: imbus AG www.qs-tag.de Expanding Horizons 28 Magic Photo: Tenso Graphics, Concept : Emily Webber @ewebber
29. Organisator: imbus AG www.qs-tag.de Expanding Horizons Run a Community of Practice
30. Organisator: imbus AG www.qs-tag.de Expanding Horizons 30 Community Kernel Key Actors Participants Concept : Judicaël Paquet @myagilepartner
31. Organisator: imbus AG www.qs-tag.de Expanding Horizons 31 Recommendations for your community Multiple locations Community Identity Meetups Schedule (Frequency) Members Identity Purpose Find right people Make fun
32. Organisator: imbus AG www.qs-tag.de Expanding Horizons Diversify activities Share for more transparency
33. Organisator: imbus AG www.qs-tag.de Expanding Horizons 3 3 Photo : Castellers de Vilafranca « When two forces unite, their efficiency double » Isaac Newton « If you want to go fast, go alone. If you want to go far, go together » Africain Proverb
34. CoP dimensions - Help with challenges - Access to expertise - Confidence - Fun with colleagues - Meaningfull work - Personal development - Reputation and network - Professional identity - Marketability - Voice and influence - Problem solving - Time saving - Knowledge sharing - Synergies across units - Reuse of resources - Strategic capabilities - Keeping abreast - Innovation - Retention of talents - New strategies Members Organization
35. Organisator: imbus AG www.qs-tag.de Expanding Horizons  We should encourage them to make the change  We should have a sens to the community to make it run Remember « Not necessary » « I don’t want to be involved »
36. Organisator: imbus AG www.qs-tag.de Expanding Horizons Training   Groups of 5-7 persons  Find a common interest  Merge your ideas
37. 3 7
38. Organisator: imbus AG www.qs-tag.de Expanding Horizons @emna__ayadi Ayadi.emna24@gmail.com Emna Ayadi @sfaxtesting Ministry of Testing Sfax Ministry of Testing Sfax