User Experience: Managing complexity

@epic_bagel Managing complexity Lessons from @epic_bagel

@epic_bagel • 3 years experience in UX • Founded epicBagel.com
a few months back • Bootstrapped, proﬁtable... mixed success :) Launching bagels

@epic_bagel • Scope complexity • Internal complexity • Applying friction
We’re discussing...

@epic_bagel Managing scope complexity Creating the simplest possible design means
there's less opportunity to screw things up

@epic_bagel “Elegantly minimal designs are the result of difﬁcult decisions”

@epic_bagel Scope = Complexity = Risk = Uncertainty

@epic_bagel “Greater scope causes early design decisions to become high
risk”

@epic_bagel • Didn't launch with a minimal feature set •
Constrained design and wasted effort • Increased risk What we did wrong

@epic_bagel “ Truly exceptional experiences are crafted when complexity is
removed whilst power and control is maintained. ”

@epic_bagel Reducing internal complexity

@epic_bagel “ Complexity can still exist within a MVP, as
features themselves can behave in unnecessarily complex or unconventional ways.”

@epic_bagel “Features that are simple in isolation can become a
contagion.”

@epic_bagel Applying friction

@epic_bagel “Encourage people to slow down. Create a space for
people to think”

@epic_bagel “It’s not about removing complexity, the challenge is to
make complexity uncomplicated” Josh Clark

@epic_bagel “Complexity should be determined from content and intent, not
device”

@epic_bagel A core difﬁculty with discussing complexity and user interfaces
is that it's easy to misclassify the level complexity. @epic_bagel or @jon_bolt Closing thoughts

User Experience: Managing complexity

User Experience: Managing complexity

Jon Bolt

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@epic_bagel Managing complexity Lessons from @epic_bagel

@epic_bagel • 3 years experience in UX • Founded epicBagel.com

@epic_bagel • Scope complexity • Internal complexity • Applying friction

@epic_bagel Managing scope complexity Creating the simplest possible design means

@epic_bagel “Elegantly minimal designs are the result of difﬁcult decisions”

@epic_bagel Scope = Complexity = Risk = Uncertainty

@epic_bagel “Greater scope causes early design decisions to become high

@epic_bagel • Didn't launch with a minimal feature set •

@epic_bagel “ Truly exceptional experiences are crafted when complexity is

@epic_bagel Reducing internal complexity

@epic_bagel “ Complexity can still exist within a MVP, as

@epic_bagel “Features that are simple in isolation can become a

@epic_bagel Applying friction

@epic_bagel “Encourage people to slow down. Create a space for

@epic_bagel “It’s not about removing complexity, the challenge is to

@epic_bagel “Complexity should be determined from content and intent, not

@epic_bagel A core difﬁculty with discussing complexity and user interfaces