ChatOps: Why It's awesome, and how to get started

Presented at DevOpsDays Ghent 2014.

1. C H AT O P S : W H Y I T ’ S A W E S O M E , A N D H O W T O G E T S TA R T E D . E R I C S I G L E R , @ E S I G L E R
2. Everything that’s old is new again.
3. The big win with chatops is interacting with your infrastructure and your business in a shared, collaborative way.
4. Constraints are a Good Thing: ! History Context CLI-ish syntax Sharing !
5. Constraints are a Good Thing: ! History Context CLI-ish syntax Sharing ! You can get started in an hour.
6. Step 1: Get a bot. https://hubot.github.com/ https://www.lita.io/
7. Step 2: Grab a useful script (or use some plugins) and add it in. https://github.com/hubot-scripts/ https://www.lita.io/plugins
8. Step 3: Play the long game of learning-by-demonstration.
9. Step 4: Iterate until you have everything in chatops.
10. Onboarding is faster.
11. Teams can help each other, because everyone can use the same tools.
12. “Is that deploy going out yet?”
13. “How long does the database migration have left?”
14. Teams you didn’t even consider will start to use it.
15. Teams you didn’t even consider will start to use it.
16. Power to the people
17. Automation trumps manual labor http://xkcd.com/1205/
18. It’s automated, so it has tests, right?
19. Of course you will run into bumps along the way.
20. Chatops can help (almost) any organization. @ E S I G L E R PA G E R D U T Y. C O M / J O B S