100% Digital Leeds - Digital by Choice

Transcript

1. 100% Digital Leeds
   Rachel Benn, Digital Inclusion Coordinator, 100% Digital Leeds, Leeds City Council
   

   View Slide

2. 100%
   Digital
   Leeds
   Helping people to improve their digital skills
   helps them to live happier, easier, healthier
   lives.
   Digital skills can be a lifeline for older people
   and are even more likely to be at this moment
   in time.
   Those who would most benefit tend to be
   those who would are least likely to be online.
   We want everyone to:
   • Understand how digital can benefit them
   • Be able to develop their skills to make the
   most of digital
   • Get connected
   If people choose not to do things online, that’s
   OK, but we want it to be an informed choice
   

   View Slide

3. 100% Digital
   Leeds
   objectives
   “Our 100% Digital Leeds programme will bring
   organisations together to build a digital inclusion
   movement across the city.
   Together, we will tackle the barriers to digital
   inclusion and ensure that everyone in the city has
   the digital skills they need.”
   Taking a strengths based collaborative
   approach:
   Skills: Build a network of organisations working
   together to tackle digital exclusion
   Access: Increase opportunities for connectivity
   Motivation: Get everyone championing digital
   

   View Slide

4. Staying connected
   Tablet lending
   Lending 400 4G iPads to organisations working
   with the most digitally excluded.
   Alexa’s lent to Care Homes and Recovery
   Hubs
   Enabling residents to make video calls with
   friends and family, boost mental wellbeing
   100% Digital Leeds COVID-19 Fund:
   Supported over 150 organisations to buy
   laptops, equipment to support staff to work
   remotely.
   

   View Slide

5. Building Community Capacity
   Digital Champion Training
   We’ve trained 1500 people in the city to become
   Digital Champions - helping people to understand
   how digital can benefit them and encourage them
   to take their steps with digital.
   Adapting services to digital
   Through the pandemic this has been vital,
   organisations new to digital are finding ways to
   motivate their service users and adapt their
   services to offer virtual sessions with our support.
   Tools and Resources
   Making the approach person-centred. Toolkits to
   enable organisations to support their service
   users to overcome barriers to digital inclusion.
   

   View Slide

6. Finding the ‘hook’ to digital for older
   people
   Supporting Care Homes and Recovery
   Hubs through the Pandemic
   Delivering Virtual Coffee Mornings to
   reach the most vulnerable older people
   in isolation
   

   View Slide

7. “I was already isolated before the
   pandemic so to have these virtual
   sessions continue and to access them
   through the winter will be amazing,
   they’re a lifeline for me”
   “It’s opened up a whole new world, I
   feel so much more independent, being
   able to order my Tesco shop has been
   invaluable and I even had an
   appointment last week with my GP and
   I could see him on the screen!”
   Impact
   

   View Slide

8. Stay in touch
   Rachel Benn
   Rachel.benn@leeds.gov.uk
   @rachalate
   www.digitalinclusionleeds.com
   

   View Slide