Library Innovation Workshop

Library Innovation Workshop

Workshop delivered at the Lake Superior Library Symposium 2016, May 19, 2016.

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Jason Griffey

May 20, 2016
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Transcript

  1. NOW & FUTURE GRIFFEY Library Innovation Jason Griffey Fellow Berkman

    Center for Internet & Society Harvard University
  2. GRIFFEY @griffey

  3. Today • Why Innovation? • Structures • Priorities • Strategies

    • Disruption
  4. GRIFFEY 3 HOURS Introductions

  5. Photo By Skley - Http://Flic.Kr/P/Pgqwwr

  6. INNOVATI ON I N LI BRARIE S GRIFFEY the application

    of better solutions that meet new requirements or unarticulated needs Maryville, S (1992). "Entrepreneurship in the Business Curriculum". Journal of Education for Business. Vol. 68 No. 1, pp. 27-31.
  7. GRIFFEY Why Is Innovation Good?

  8. INNOVATI ON LIBR ARI ES GRIFFEY Feature, Not A Bug

    GRIFFEY
  9. Without Change, Stagnation GRIFFEY

  10. None
  11. Cycles, Not Paths Process, Not Destination Verb, Not Noun

  12. “Institutions will try to preserve the problem to which they

    are the solution.” - Clay Shirky
  13. “Individuals in an institution will rise to the level of

    their own incompetence.” - The Peter Principle
  14. Aspen Report Libraries in the Exponential Age http://www.libraryvision.org/libraries_in_the_exponential_age NOT LI

    NEAR ASPEN
  15. Transformation “Library innovation will transform the individual and collective institutions,

    but more importantly, it also will transform communities.”
 —Libraries in the Exponential Age ASPEN
  16. Edges “The organizational culture of libraries (as is true for

    most companies and movements) enables true innovation to occur only on the edge of the organization where staffs are less encumbered by expectations of maintaining prescribed pathways. The challenge for libraries is to shatter the organizational paradigm…” ASPEN
  17. INNOVATI ON GRIFFEY Structures

  18. Activity #1

  19. Sketch Your Library

  20. Rules • No names • At whatever level you think

    is important • You must use some shapes: circles, squares, triangles, something • Work alone on this part, especially if you are from same library
  21. 15 Minutes

  22. Structure • Who thinks they have a completely typical library

    structure? • Who thinks they work somewhere with a really strange structure? • Compare structures with someone else at your table…what are the commonalities and the differences? • Now: put your sketches face down…we’ll come back to them in a few minutes.
  23. An organization's structure reveals its priorities Photo By Marcin Wichary

    - Http://Flic.Kr/P/4Afw4M
  24. Library

  25. Technology Material Services Public Services

  26. Technology Material Services Public Services Acquisitions Archives Stacks Reference Instruction

    Circulation Roaming Virtual Desk
  27. Technology Material Services Public Services ives Reference Instruction Circulation Roaming

    Virtual Desk
  28. Technology Material Services Public Services ives Reference Instruction Circulation Roaming

    Virtual Chat Twitter Desk
  29. Reference Inst ation oaming Virtual Chat Twitter

  30. eference Inst g Virtual Chat Twitter Who’s In Charge? Who

    Can Change?
  31. Options For Structure • Bureaucratic • Functional • Divisional •

    Matrix • Flat • Team • Network
  32. Functional Organization

  33. Matrix Organization

  34. Flat Organization

  35. Structure = Power

  36. Activity #2

  37. Remake the Library

  38. Rules • Work together • No names • At whatever

    level you think is important • What would a Library look like if the structure reflected what we wanted to be true?
  39. 20 Minutes

  40. Debrief • What is the biggest change you made in

    your imagined vs real structure? • What are the barriers to making that happen IRL? • Let’s compare structures across tables….
  41. Photo By Gotcredit - Http://Flic.Kr/P/Rmqjrr

  42. Photo By Skley - Http://Flic.Kr/P/Pgqwwr Review Structure And Importance

  43. Personnel NEKLS

  44. INNOVATI ON LIBR ARI ES GRIFFEY Human Capital “Technology must

    become a core competency for libraries, not simply a service offered to patrons…technology must be joined by new thinking on the development of human capital in the community and in the library.” ASPEN
  45. NEKLS Farmers Vs Miners http://jasongriffey.net/wp/2011/04/08/librarianship-and-farming-vs-mining/

  46. NEKLS Maintain Or Build?

  47. Maintainers & Innovators • http://www.citylab.com/design/2016/04/how-maintainers-not- innovators-make-the-world-turn/477468/ • https://aeon.co/essays/innovation-is-overvalued-maintenance-often- matters-more •

    http://themaintainers.org
  48. None
  49. INNOVATI ON NEKLS Decisions

  50. Data CHA NG E

  51. Physical Vs Virtual CHA NG E

  52. Example CHA NG E

  53. NUM BERS 0 75 150 225 300 2000 2005 20

    10 20 15 Circulation
  54. NUM BERS 0 75 150 225 300 2000 2005 20

    10 20 15 Text Video
  55. NUM BERS 0 75 150 225 300 2000 2005 2010

    20 15 20 20 Text Video
  56. Nex-Gen Use Metrics for Libraries News Challenge for Libraries Grant

    Recipient http://measurethefuture.net
  57. Trust CHA NG E

  58. Committees

  59. Consensus

  60. It comes back to empowerment

  61. Activity #3

  62. Opportunities

  63. Rules • Fold your paper inside out • List 3

    things that are ripe for change in your library • Then list • Who would be the driver for that change? • What information is necessary to move that change forward? • How would that change proceed? • Now: compare notes with others at your table. • How similar are your needs? How similar are your issues?
  64. NEKLS Strategies

  65. OPENING I MAG INATI ONS NEKLS Trials

  66. OPENING I MAG INATI ONS NEKLS Grants

  67. PROCESS NOT PRODUCT NEKLS Innovation Needs…

  68. OPENING I MAG INATI ONS NEKLS Time

  69. OPENING I MAG INATI ONS NEKLS Power

  70. OPENING I MAG INATI ONS NEKLS Resources

  71. DESTROY OR BE DESTROYED NEKLS Disruption

  72. None
  73. Radical Changes Are Coming • Machine Learning (AI) • Big

    Data • Decentralization (Blockchain) • New types of input 
 (Voice, Gesture, Thought) • New types of output (VR, AR) • Robots • Biotech
  74. Voice/Chat/AI •Machine Learning (AI) •Big Data •New types of input

  75. None
  76. None
  77. Radical Changes Are Coming •VR, AR

  78. None
  79. None
  80. None
  81. None
  82. Radical Changes Are Coming •Robots

  83. Photo by iwouldificould - http://flic.kr/p/apgLT5

  84. None
  85. None
  86. NEKLS Decentralization

  87. None
  88. GRIFFEY Tor

  89. GRIFFEY Bitcoin

  90. GRIFFEY Blockchain

  91. http://boingboing.net/2016/03/28/how-libraries-can-save-the-int.html

  92. What Can You Do? • http://namecoin.info • https://bitmessage.org/ • http://twister.net.co

    • https://erisindustries.com • https://ethereum.org • https://stampery.com • https://www.deckbound.com • http://etheria.world • http://ribbit.me • Mycelia • http://backfeed.cc • http://storj.io • Tokken • http://openbazaar.org • http://www.synereo.com • http://lazooz.org
  93. GRIFFEY Libraries & Librarians

  94. “Institutions will try to preserve the problem to which they

    are the solution.” - Clay Shirky
  95. INNOVATI ON LIBR ARI ES GRIFFEY Take Your Paper

  96. JASON G RIF FEY NEKLS Thank You

  97. J G R I F F E Y @ C

    Y B E R . L AW. H A R VA R D . E D U H T T P : / / J A S O N G R I F F E Y. N E T F O U N D E R / P R I N C I PA L C O N S U LTA N T E V E N LY D I S T R I B U T E D L L C H T T P : / / E V E N LY D I S T R I B U T E D . N E T J A S O N G R I F F E Y T H E L I B R A RY B O X P R O J E C T H T T P : / / L I B R A RY B O X . U S M E A S U R E T H E F U T U R E H T T P : / / M E A S U R E T H E F U T U R E . N E T P H O T O C R E D I T: C I N D I B LY B E R G F E L L O W B E R K M A N C E N T E R F O R I N T E R N E T & S O C I E T Y H A R VA R D U N I V E R S I T Y