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Library Innovation Workshop

Library Innovation Workshop

Workshop delivered at the Lake Superior Library Symposium 2016, May 19, 2016.

Jason Griffey

May 20, 2016
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  1. NOW & FUTURE
    GRIFFEY
    Library Innovation
    Jason Griffey
    Fellow
    Berkman Center for Internet & Society
    Harvard University

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  2. GRIFFEY
    @griffey

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  3. Today
    • Why Innovation?
    • Structures
    • Priorities
    • Strategies
    • Disruption

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  4. GRIFFEY 3 HOURS
    Introductions

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  5. Photo By Skley - Http://Flic.Kr/P/Pgqwwr

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  6. INNOVATI ON I N LI BRARIE S
    GRIFFEY
    the application of better solutions
    that meet new requirements or
    unarticulated needs
    Maryville, S (1992). "Entrepreneurship in the Business Curriculum".
    Journal of Education for Business. Vol. 68 No. 1, pp. 27-31.

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  7. GRIFFEY
    Why Is Innovation Good?

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  8. INNOVATI ON LIBR ARI ES
    GRIFFEY
    Feature, Not A Bug
    GRIFFEY

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  9. Without Change, Stagnation
    GRIFFEY

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  11. Cycles, Not Paths
    Process, Not Destination
    Verb, Not Noun

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  12. “Institutions will try to preserve the
    problem to which they are the solution.”
    - Clay Shirky

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  13. “Individuals in an institution will rise to
    the level of their own incompetence.”
    - The Peter Principle

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  14. Aspen Report
    Libraries in the Exponential Age
    http://www.libraryvision.org/libraries_in_the_exponential_age
    NOT LI NEAR
    ASPEN

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  15. Transformation
    “Library innovation will transform the individual
    and collective institutions, but more importantly, it
    also will transform communities.”

    —Libraries in the Exponential Age
    ASPEN

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  16. Edges
    “The organizational culture of libraries (as is true for
    most companies and movements) enables true
    innovation to occur only on the edge of the organization
    where staffs are less encumbered by expectations of
    maintaining prescribed pathways. The challenge for
    libraries is to shatter the organizational paradigm…”
    ASPEN

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  17. INNOVATI ON
    GRIFFEY
    Structures

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  18. Activity #1

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  19. Sketch Your Library

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  20. Rules
    • No names
    • At whatever level you think is important
    • You must use some shapes: circles, squares, triangles, something
    • Work alone on this part, especially if you are from same library

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  21. 15 Minutes

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  22. Structure
    • Who thinks they have a completely typical library structure?
    • Who thinks they work somewhere with a really strange structure?
    • Compare structures with someone else at your table…what are
    the commonalities and the differences?
    • Now: put your sketches face down…we’ll come back to them in a
    few minutes.

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  23. An organization's structure
    reveals its priorities
    Photo By Marcin Wichary - Http://Flic.Kr/P/4Afw4M

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  24. Library

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  25. Technology
    Material Services
    Public Services

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  26. Technology
    Material Services
    Public Services
    Acquisitions
    Archives
    Stacks
    Reference
    Instruction
    Circulation
    Roaming Virtual
    Desk

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  27. Technology
    Material Services
    Public Services
    ives
    Reference
    Instruction
    Circulation
    Roaming
    Virtual
    Desk

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  28. Technology
    Material Services
    Public Services
    ives
    Reference
    Instruction
    Circulation
    Roaming
    Virtual
    Chat
    Twitter
    Desk

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  29. Reference
    Inst
    ation
    oaming
    Virtual
    Chat
    Twitter

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  30. eference
    Inst
    g
    Virtual
    Chat
    Twitter
    Who’s In Charge?
    Who Can Change?

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  31. Options For Structure
    • Bureaucratic
    • Functional
    • Divisional
    • Matrix
    • Flat
    • Team
    • Network

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  32. Functional Organization

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  33. Matrix Organization

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  34. Flat Organization

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  35. Structure = Power

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  36. Activity #2

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  37. Remake the Library

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  38. Rules
    • Work together
    • No names
    • At whatever level you think is important
    • What would a Library look like if the structure reflected what we
    wanted to be true?

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  39. 20 Minutes

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  40. Debrief
    • What is the biggest change you made in your imagined vs real
    structure?
    • What are the barriers to making that happen IRL?
    • Let’s compare structures across tables….

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  41. Photo By Gotcredit - Http://Flic.Kr/P/Rmqjrr

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  42. Photo By Skley - Http://Flic.Kr/P/Pgqwwr
    Review
    Structure And Importance

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  43. Personnel
    NEKLS

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  44. INNOVATI ON LIBR ARI ES
    GRIFFEY
    Human Capital
    “Technology must become a core competency
    for libraries, not simply a service offered to
    patrons…technology must be joined by new
    thinking on the development of human capital in
    the community and in the library.”
    ASPEN

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  45. NEKLS
    Farmers Vs Miners
    http://jasongriffey.net/wp/2011/04/08/librarianship-and-farming-vs-mining/

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  46. NEKLS
    Maintain Or Build?

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  47. Maintainers & Innovators
    • http://www.citylab.com/design/2016/04/how-maintainers-not-
    innovators-make-the-world-turn/477468/
    • https://aeon.co/essays/innovation-is-overvalued-maintenance-often-
    matters-more
    • http://themaintainers.org

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  49. INNOVATI ON
    NEKLS
    Decisions

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  50. Data
    CHA NG E

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  51. Physical Vs Virtual
    CHA NG E

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  52. Example
    CHA NG E

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  53. NUM BERS
    0
    75
    150
    225
    300
    2000 2005 20 10 20 15
    Circulation

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  54. NUM BERS
    0
    75
    150
    225
    300
    2000 2005 20 10 20 15
    Text
    Video

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  55. NUM BERS
    0
    75
    150
    225
    300
    2000 2005 2010 20 15 20 20
    Text
    Video

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  56. Nex-Gen Use Metrics for Libraries
    News Challenge for Libraries Grant Recipient
    http://measurethefuture.net

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  57. Trust
    CHA NG E

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  58. Committees

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  59. Consensus

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  60. It comes back to
    empowerment

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  61. Activity #3

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  62. Opportunities

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  63. Rules
    • Fold your paper inside out
    • List 3 things that are ripe for change in your library
    • Then list
    • Who would be the driver for that change?
    • What information is necessary to move that change forward?
    • How would that change proceed?
    • Now: compare notes with others at your table.
    • How similar are your needs? How similar are your issues?

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  64. NEKLS
    Strategies

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  65. OPENING I MAG INATI ONS
    NEKLS
    Trials

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  66. OPENING I MAG INATI ONS
    NEKLS
    Grants

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  67. PROCESS NOT PRODUCT
    NEKLS
    Innovation
    Needs…

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  68. OPENING I MAG INATI ONS
    NEKLS
    Time

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  69. OPENING I MAG INATI ONS
    NEKLS
    Power

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  70. OPENING I MAG INATI ONS
    NEKLS
    Resources

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  71. DESTROY OR BE DESTROYED
    NEKLS
    Disruption

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  73. Radical Changes Are Coming
    • Machine Learning (AI)
    • Big Data
    • Decentralization (Blockchain)
    • New types of input 

    (Voice, Gesture, Thought)
    • New types of output (VR, AR)
    • Robots
    • Biotech

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  74. Voice/Chat/AI
    •Machine Learning (AI)
    •Big Data
    •New types of input

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  77. Radical Changes Are Coming
    •VR, AR

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  82. Radical Changes Are Coming
    •Robots

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  83. Photo by iwouldificould - http://flic.kr/p/apgLT5

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  86. NEKLS
    Decentralization

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  88. GRIFFEY
    Tor

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  89. GRIFFEY
    Bitcoin

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  90. GRIFFEY
    Blockchain

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  91. http://boingboing.net/2016/03/28/how-libraries-can-save-the-int.html

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  92. What Can You Do?
    • http://namecoin.info
    • https://bitmessage.org/
    • http://twister.net.co
    • https://erisindustries.com
    • https://ethereum.org
    • https://stampery.com
    • https://www.deckbound.com
    • http://etheria.world
    • http://ribbit.me
    • Mycelia
    • http://backfeed.cc
    • http://storj.io
    • Tokken
    • http://openbazaar.org
    • http://www.synereo.com
    • http://lazooz.org

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  93. GRIFFEY
    Libraries &
    Librarians

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  94. “Institutions will try to preserve the
    problem to which they are the solution.”
    - Clay Shirky

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  95. INNOVATI ON LIBR ARI ES
    GRIFFEY
    Take Your Paper

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  96. JASON G RIF FEY
    NEKLS
    Thank You

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  97. J G R I F F E Y @ C Y B E R . L AW. H A R VA R D . E D U
    H T T P : / / J A S O N G R I F F E Y. N E T
    F O U N D E R / P R I N C I PA L C O N S U LTA N T
    E V E N LY D I S T R I B U T E D L L C
    H T T P : / / E V E N LY D I S T R I B U T E D . N E T
    J A S O N G R I F F E Y
    T H E L I B R A RY B O X P R O J E C T
    H T T P : / / L I B R A RY B O X . U S
    M E A S U R E T H E F U T U R E
    H T T P : / / M E A S U R E T H E F U T U R E . N E T
    P H O T O C R E D I T: C I N D I B LY B E R G
    F E L L O W
    B E R K M A N C E N T E R F O R I N T E R N E T & S O C I E T Y
    H A R VA R D U N I V E R S I T Y

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