Library Innovation Workshop

Workshop delivered at the Lake Superior Library Symposium 2016, May 19, 2016.

Transcript

1. NOW & FUTURE GRIFFEY Library Innovation Jason Griffey Fellow Berkman Center for Internet & Society Harvard University
2. GRIFFEY @griffey
3. Today • Why Innovation? • Structures • Priorities • Strategies • Disruption
4. GRIFFEY 3 HOURS Introductions
5. Photo By Skley - Http://Flic.Kr/P/Pgqwwr
6. INNOVATI ON I N LI BRARIE S GRIFFEY the application of better solutions that meet new requirements or unarticulated needs Maryville, S (1992). "Entrepreneurship in the Business Curriculum". Journal of Education for Business. Vol. 68 No. 1, pp. 27-31.
7. GRIFFEY Why Is Innovation Good?
8. INNOVATI ON LIBR ARI ES GRIFFEY Feature, Not A Bug GRIFFEY
9. Without Change, Stagnation GRIFFEY
11. Cycles, Not Paths Process, Not Destination Verb, Not Noun
12. “Institutions will try to preserve the problem to which they are the solution.” - Clay Shirky
13. “Individuals in an institution will rise to the level of their own incompetence.” - The Peter Principle
14. Aspen Report Libraries in the Exponential Age http://www.libraryvision.org/libraries_in_the_exponential_age NOT LI NEAR ASPEN
15. Transformation “Library innovation will transform the individual and collective institutions, but more importantly, it also will transform communities.”
 —Libraries in the Exponential Age ASPEN
16. Edges “The organizational culture of libraries (as is true for most companies and movements) enables true innovation to occur only on the edge of the organization where staffs are less encumbered by expectations of maintaining prescribed pathways. The challenge for libraries is to shatter the organizational paradigm…” ASPEN
17. INNOVATI ON GRIFFEY Structures
18. Activity #1
19. Sketch Your Library
20. Rules • No names • At whatever level you think is important • You must use some shapes: circles, squares, triangles, something • Work alone on this part, especially if you are from same library
21. 15 Minutes
22. Structure • Who thinks they have a completely typical library structure? • Who thinks they work somewhere with a really strange structure? • Compare structures with someone else at your table…what are the commonalities and the differences? • Now: put your sketches face down…we’ll come back to them in a few minutes.
23. An organization's structure reveals its priorities Photo By Marcin Wichary - Http://Flic.Kr/P/4Afw4M
24. Library
25. Technology Material Services Public Services
26. Technology Material Services Public Services Acquisitions Archives Stacks Reference Instruction Circulation Roaming Virtual Desk
27. Technology Material Services Public Services ives Reference Instruction Circulation Roaming Virtual Desk
28. Technology Material Services Public Services ives Reference Instruction Circulation Roaming Virtual Chat Twitter Desk
29. Reference Inst ation oaming Virtual Chat Twitter
30. eference Inst g Virtual Chat Twitter Who’s In Charge? Who Can Change?
31. Options For Structure • Bureaucratic • Functional • Divisional • Matrix • Flat • Team • Network
32. Functional Organization
33. Matrix Organization
34. Flat Organization
35. Structure = Power
36. Activity #2
37. Remake the Library
38. Rules • Work together • No names • At whatever level you think is important • What would a Library look like if the structure reflected what we wanted to be true?
39. 20 Minutes
40. Debrief • What is the biggest change you made in your imagined vs real structure? • What are the barriers to making that happen IRL? • Let’s compare structures across tables….
41. Photo By Gotcredit - Http://Flic.Kr/P/Rmqjrr
42. Photo By Skley - Http://Flic.Kr/P/Pgqwwr Review Structure And Importance
43. Personnel NEKLS
44. INNOVATI ON LIBR ARI ES GRIFFEY Human Capital “Technology must become a core competency for libraries, not simply a service offered to patrons…technology must be joined by new thinking on the development of human capital in the community and in the library.” ASPEN
45. NEKLS Farmers Vs Miners http://jasongriffey.net/wp/2011/04/08/librarianship-and-farming-vs-mining/
46. NEKLS Maintain Or Build?
47. Maintainers & Innovators • http://www.citylab.com/design/2016/04/how-maintainers-not- innovators-make-the-world-turn/477468/ • https://aeon.co/essays/innovation-is-overvalued-maintenance-often- matters-more • http://themaintainers.org
49. INNOVATI ON NEKLS Decisions
50. Data CHA NG E
51. Physical Vs Virtual CHA NG E
52. Example CHA NG E
53. NUM BERS 0 75 150 225 300 2000 2005 20 10 20 15 Circulation
54. NUM BERS 0 75 150 225 300 2000 2005 20 10 20 15 Text Video
55. NUM BERS 0 75 150 225 300 2000 2005 2010 20 15 20 20 Text Video
56. Nex-Gen Use Metrics for Libraries News Challenge for Libraries Grant Recipient http://measurethefuture.net
57. Trust CHA NG E
58. Committees
59. Consensus
60. It comes back to empowerment
61. Activity #3
62. Opportunities
63. Rules • Fold your paper inside out • List 3 things that are ripe for change in your library • Then list • Who would be the driver for that change? • What information is necessary to move that change forward? • How would that change proceed? • Now: compare notes with others at your table. • How similar are your needs? How similar are your issues?
64. NEKLS Strategies
65. OPENING I MAG INATI ONS NEKLS Trials
66. OPENING I MAG INATI ONS NEKLS Grants
67. PROCESS NOT PRODUCT NEKLS Innovation Needs…
68. OPENING I MAG INATI ONS NEKLS Time
69. OPENING I MAG INATI ONS NEKLS Power
70. OPENING I MAG INATI ONS NEKLS Resources
71. DESTROY OR BE DESTROYED NEKLS Disruption
73. Radical Changes Are Coming • Machine Learning (AI) • Big Data • Decentralization (Blockchain) • New types of input 
 (Voice, Gesture, Thought) • New types of output (VR, AR) • Robots • Biotech
74. Voice/Chat/AI •Machine Learning (AI) •Big Data •New types of input
77. Radical Changes Are Coming •VR, AR
82. Radical Changes Are Coming •Robots
83. Photo by iwouldificould - http://flic.kr/p/apgLT5
86. NEKLS Decentralization
88. GRIFFEY Tor
89. GRIFFEY Bitcoin
90. GRIFFEY Blockchain
91. http://boingboing.net/2016/03/28/how-libraries-can-save-the-int.html
92. What Can You Do? • http://namecoin.info • https://bitmessage.org/ • http://twister.net.co • https://erisindustries.com • https://ethereum.org • https://stampery.com • https://www.deckbound.com • http://etheria.world • http://ribbit.me • Mycelia • http://backfeed.cc • http://storj.io • Tokken • http://openbazaar.org • http://www.synereo.com • http://lazooz.org
93. GRIFFEY Libraries & Librarians
94. “Institutions will try to preserve the problem to which they are the solution.” - Clay Shirky
95. INNOVATI ON LIBR ARI ES GRIFFEY Take Your Paper
96. JASON G RIF FEY NEKLS Thank You
97. J G R I F F E Y @ C Y B E R . L AW. H A R VA R D . E D U H T T P : / / J A S O N G R I F F E Y. N E T F O U N D E R / P R I N C I PA L C O N S U LTA N T E V E N LY D I S T R I B U T E D L L C H T T P : / / E V E N LY D I S T R I B U T E D . N E T J A S O N G R I F F E Y T H E L I B R A RY B O X P R O J E C T H T T P : / / L I B R A RY B O X . U S M E A S U R E T H E F U T U R E H T T P : / / M E A S U R E T H E F U T U R E . N E T P H O T O C R E D I T: C I N D I B LY B E R G F E L L O W B E R K M A N C E N T E R F O R I N T E R N E T & S O C I E T Y H A R VA R D U N I V E R S I T Y