competition, helping users understand your place in the market Examples: How to guides, checklists, lifestyle content Why should someone choose your brand over any others on the market? Time to demonstrate your depth of expertise and trust. Examples: Product guides and features, best of/comparison content, specific use-case landing pages Time to put those CTAs to work! Shout about your USPs, use social proofing, and assure users that you’re trustworthy. Examples: Optimised product pages, success stories, customer reviews and case studies, very niche/longtail blogs Use user-generated content, talk about community onsite, and celebrate your customers in the way that’s right for your brand Examples: How-to guides for your products, troubleshooting, customer care pages, updates and launches, user generated content 28