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INET 2015 Islamabad
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Harish Pillay
November 18, 2015
Technology
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INET 2015 Islamabad
Singapore's learnings in e-government that leads to a Smart Singapore
Harish Pillay
November 18, 2015
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Transcript
Smart Singapore: Key Drivers Harish Pillay
[email protected]
Head, Community Architecture
and Leadership Red Hat Asia Pacific November 18, 2015, INET Islamabad, Pakistan
Disclaimer: I am speaking on behalf of myself as a
Singaporean and no one else
Quick History Lesson
1970s: Competing with other labour economies was getting harder if
labour productivity is not increased
1980s: CSCP (Civil Service Computerisation Program) launched targetting public administration
to use IT – led to TradeNet and LawNet (to name two)
Source: “E-Government in Asia: Enabling Public Service Innovation in the
21st Century”, James Yong, 2003
1990s and beyond: Broadband Internet, massive up take of high
performance consumer products (aka smartphones), content creation democratised
Five Lessons
Lesson 1
All government services that can be delivered electronically shall be
delivered through electronically
To effectively deliver government services electronically, standards have to be
observed and enforced
Standards have to be open, freely accessible to anyone and
any solution must have an “open source reference implementation”
An Open Source Reference Implementation would ensure that the knowledge
of the tech will always be available in the open
Why?
http://www.theregister.co.uk/2015/04/02/south_korea_to_deport_microsoft_activex/
At a national level, you cannot compromise your independence to
closed source solutions
So, with an Open Source Reference Implementation, you have the
needed gold standard for continuity
Lesson 2
Open Data: Data portals give citizens opportunities to co-create solutions
that benefit all – data is the “new oil”
Lesson 3
Industry Collaboration: Government should be a catalyst and let industry
lead and innovate
Lesson 4
Risk Taking: New ideas should be adopted quickly by government
and learn from mistakes – fail early, fail fast
Lesson 5
Stable Political Leadership: or at least a political discourse that
values consistency and deliverance
These 5 lessons together help drive the creation of a
Smart City/Nation
The Five Lessons 1. Open Source/Standards 2: Open Data 3:
Industry Collaboration 4: Risk taking 5: Stable Politics
Thank you Harish Pillay
[email protected]
@harishpillay