Qiita x Slack

わたしたちのチームとSlack

Transcript

1. ɹɹɹ x Slack
   Θͨͨͪ͠ͷνʔϜͱSlack
   2018-06-25 htomine
   

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2. Agenda
   ● ࣗݾ঺հ
   ● ࢲୡͷνʔϜͱSlack
   ● ;ͭ͏ͷ͸ͳ͠
   ● Chatbotɺग़ୀۈ؅ཧ
   ● αʔϏεӡӦ
   ● #from_twitterɺαϙʔτ
   ● νʔϜӡӦ
   ● Qiita:Team࿈ܞ
   ● νʔϜ෼ใ
   ● Emojibilityͷ͸ͳ͠
   

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3. htomine/ͱΈͶ
   Qiitaͷ΄͏͔Βདྷ·ͨ͠
   ɹ
   • Incrementsגࣜձࣾ
   
   • Product / Designer / Community
   Management

   • ͦͷଞͷଐੑ

   ◦ ex Cybozu Inc
   
   ◦ ex Hatena intern 2008

   ◦ ίϛέοτ४උձ
   
   ◦ Airsoft
   
   ◦ Homebrew Keyboard lover

   

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4. Homebrew Keyboard <3
   

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10. Our team and Slack
    

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11. ͱɺ͍ͬͯ΋ɻࠓͱͳͬͯ͸
    ʮ;ͭ͏ͷ͸ͳ͠ʯ͕΄ͱΜͲͰ͢ɻ
    

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12. Chatbot ‘Qiitan’
    ● ‘Qiita’ ͷ ‘Qiitan(͖ʔͨΜ)’
    ● Ruboty(Hubotͷruby࣮૷)੡
    ͷChatbot with heroku
    ● ΋͏4೥͘Β͍ॅΈ͍͍ͭͯ
    ·͢ɻ
    

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13. ग़ୀۈ؅ཧ
    ● ؅ཧγεςϜͷJobcanΛHackͯ͠ɺ
    QiitanͰͷଧࠁΛՄೳʹɻ
    ● ݩʑ͸WebγεςϜ͔Β͔͠ೖྗͰ͖
    ͳ͔ͬͨɻ
    ● Jobcan΋࠷ۙ͸ެࣜʹChatOpsରԠ͠
    ͍ͯ·͢ʂ;)
    

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14. Assistant in dev
    ● Github ΁ͷ Issue ొ࿥
    ● Deploy & Merge ϦΫΤετ
    ● σϓϩΠېࢭ΋؆୯
    

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15. ϦϚΠϯμʔ
    ● ఆྫMtgͷ։࢝࿈བྷ
    ● ఆྫۀ຿ͷ࣮ߦ֬ೝ
    

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16. Qiitan as a Character
    

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17. ଞ͸͜Ε΋ʮ;ͭ͏ʯʹ…
    ● ։ൃνʔϜͷ৘ใΛू໿
    ● GIthub
    ● Circle CI
    ● Error (Sentry)
    ● Aert (Pagerduty)
    

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18. ʮ;ͭ͏ʯͰૉ੖Β͍͠ɻ
    ● Slack and ChatOps͸΋͏ʮ౰ͨΓલʯɻ
    ● Qiitanൈ͖ͷ࢓ࣄ͸ߟ͑ΒΕͳ͍ʂ
    ● ਺೥લ͸ɺ໘઀ͱ͔Ͱʮ͏ͪ͸݁ߏνϟοτϕʔε
    Ͱ࢓ࣄ͍ͯͯ͠…ςΩετίϛϡχέʔγϣϯଟΊ
    ͳΜͰ͚͢Ͳେৎ෉Ͱ͔͢ʁʁʯͱ͔ฉ͍ͨΓͯ͠
    ͨɻ
    ● ࠓ͸ίϨ͙Β͍ͷ࿩͸౰ͨΓલʹͳͬͨɻνʔ
    Ϝ಺ͷ৘ใͷू໿఺͕ʮ;ͭ͏ʯʹ࡞ΕΔɺଘ
    ࡏ͢Δͷ͸ૉ੖Β͍͠ɻ
    

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19. αʔϏεӡӦ
    

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20. #from_twitter
    ● ͍ΘΏΔΤΰαʔν
    ● ͔͜͜Βरͬͯsupport
    ͍ͯ͘͜͠ͱ΋ଟʑ͋
    Δɻ
    ● Ϣʔβʔͷ൓ԠΛ
    μΠϨΫτʹνʔ
    Ϝʹڞ༗Ͱ͖Δ
    

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22. #support
    ● Zendesk࿈ܞΛ׆༻
    ● νʔϜ಺΁ͷల։΋ҰॠͰOK
    ● ϝϯόʔ΋ৗʹϢʔβʔͷ੠Λ֬ೝͰ
    ͖Δɻ
    ● ։ൃͱͷ࿈ܞ͕ඞཁͳҊ݅΋ͦͷ৔Ͱ
    ղܾ
    

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23. νʔϜӡӦ
    

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24. Qiita:Team࿈ܞ
    ● ετοΫ͓͖͍ͯͨ͠
    ৘ใΛஷΊ͓͚ͯΔࣗ
    ࣾαʔϏε
    ● SlackΞϓϦ΋ϦϦʔε
    ࡁΈʂ ;)
    ● https://
    slack.teams.qiita.com/
    

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25. νʔϜ෼ใ (#status_qiita_dev)
    ● νʔϜͷͨΊͷࡶஊͷ৔
    ● ෼ใɺͱ͍͏ͷ͕͋ͪͪ͜ͰߦΘ
    Ε͍ͯΔͱࢥ͏͕ɺ෼ใͰ͸ίϛϡ
    χέʔγϣϯ͕෼அ͞Εͯ͠·͏
    ೉఺΋͋ͬͨɻ
    ● #chat ΑΓ͸ύʔιφϧͳεϖʔ
    εͱͯ͠༻ҙ͍ͯ͠Δɻ
    SlackͰ؆୯ʹʮ೔ใʯͳΒ͵ʮ෼ใʯΛνʔϜͰ࣮ݱ͢Δ3εςοϓʙ
    Problem͕10෼Ͱղܾ͢ΔνϟοτΛ࡞Ζ͏
    

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26. #welcome_xxxx νϟϯωϧ
    ● ৽ೖࣾһ޲͚ͷWelcomeνϟϯωϧ
    ● ೖࣾखଓ͖΍ɺೖࣾޙͷOn-boarding
    ͷ৔ͱͯ͠࢖͏ɻ
    ● ৺ཧత҆શΛ·ͣখ͍͞ͱ͜Ζ͔Β࡞ͬ
    ͍ͯ͘ɻ
    

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27. ίϛϡχέʔγϣϯݑষ
    ● ίϛϡχέʔγϣϯͷنൣ
    ʢϧʔϧ·Ͱ͸͍͔ͳ͍͕ɺ
    ΈΜͳͰେ੾ʹ͍ͨ͜͠ͱʣ
    ΛܾΊ͍ͯΔ
    ● Slack΋͜ΕΛ࣮ݱ͍ͯͨ͘͠
    ΊͷҰͭͷπʔϧͱͯ͠࢖ͬ
    ͍ͯ͘
    

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28. ͓·͚: Ref: Emojibility ͱ͍͏֓೦
    

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