わたしたちのチームとSlack
ɹɹɹ x SlackΘͨͨͪ͠ͷνʔϜͱSlack2018-06-25 htomine
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Agenda● ࣗݾհ● ࢲୡͷνʔϜͱSlack● ;ͭ͏ͷͳ͠● Chatbotɺग़ୀۈཧ● αʔϏεӡӦ● #from_twitterɺαϙʔτ● νʔϜӡӦ● Qiita:Team࿈ܞ● νʔϜใ● Emojibilityͷͳ͠
htomine/ͱΈͶQiitaͷ΄͏͔Βདྷ·ͨ͠ɹ• Incrementsגࣜձࣾ• Product / Designer / CommunityManagement • ͦͷଞͷଐੑ ◦ ex Cybozu Inc◦ ex Hatena intern 2008 ◦ ίϛέοτ४උձ◦ Airsoft◦ Homebrew Keyboard lover
Homebrew Keyboard <3
Our team and Slack
ͱɺ͍ͬͯɻࠓͱͳͬͯʮ;ͭ͏ͷͳ͠ʯ͕΄ͱΜͲͰ͢ɻ
Chatbot ‘Qiitan’● ‘Qiita’ ͷ ‘Qiitan(͖ʔͨΜ)’● Ruboty(Hubotͷruby࣮)ͷChatbot with heroku● ͏4͘Β͍ॅΈ͍͍ͭͯ·͢ɻ
ग़ୀۈཧ● ཧγεςϜͷJobcanΛHackͯ͠ɺQiitanͰͷଧࠁΛՄೳʹɻ● ݩʑWebγεςϜ͔Β͔͠ೖྗͰ͖ͳ͔ͬͨɻ● Jobcan࠷ۙެࣜʹChatOpsରԠ͍ͯ͠·͢ʂ;)
Assistant in dev● Github ͷ Issue ొ● Deploy & Merge ϦΫΤετ● σϓϩΠېࢭ؆୯
ϦϚΠϯμʔ● ఆྫMtgͷ։࢝࿈བྷ● ఆྫۀͷ࣮ߦ֬ೝ
Qiitan as a Character
ଞ͜Εʮ;ͭ͏ʯʹ…● ։ൃνʔϜͷใΛू● GIthub● Circle CI● Error (Sentry)● Aert (Pagerduty)
ʮ;ͭ͏ʯͰૉΒ͍͠ɻ● Slack and ChatOps͏ʮͨΓલʯɻ● Qiitanൈ͖ͷࣄߟ͑ΒΕͳ͍ʂ● લɺ໘ͱ͔Ͱʮ͏ͪ݁ߏνϟοτϕʔεͰࣄ͍ͯͯ͠…ςΩετίϛϡχέʔγϣϯଟΊͳΜͰ͚͢ͲେৎͰ͔͢ʁʁʯͱ͔ฉ͍ͨΓͯͨ͠ɻ● ࠓίϨ͙Β͍ͷͨΓલʹͳͬͨɻνʔϜͷใͷू͕ʮ;ͭ͏ʯʹ࡞ΕΔɺଘࡏ͢ΔͷૉΒ͍͠ɻ
αʔϏεӡӦ
#from_twitter● ͍ΘΏΔΤΰαʔν● ͔͜͜Βरͬͯsupport͍ͯ͘͜͠ͱଟʑ͋Δɻ● ϢʔβʔͷԠΛμΠϨΫτʹνʔϜʹڞ༗Ͱ͖Δ
#support● Zendesk࿈ܞΛ׆༻● νʔϜͷల։ҰॠͰOK● ϝϯόʔৗʹϢʔβʔͷΛ֬ೝͰ͖Δɻ● ։ൃͱͷ࿈ܞ͕ඞཁͳҊ݅ͦͷͰղܾ
νʔϜӡӦ
Qiita:Team࿈ܞ● ετοΫ͓͖͍ͯͨ͠ใΛஷΊ͓͚ͯΔࣗࣾαʔϏε● SlackΞϓϦϦϦʔεࡁΈʂ ;)● https://slack.teams.qiita.com/
νʔϜใ (#status_qiita_dev)● νʔϜͷͨΊͷࡶஊͷ● ใɺͱ͍͏ͷ͕͋ͪͪ͜ͰߦΘΕ͍ͯΔͱࢥ͏͕ɺใͰίϛϡχέʔγϣϯ͕அ͞Εͯ͠·͏͋ͬͨɻ● #chat ΑΓύʔιφϧͳεϖʔεͱͯ͠༻ҙ͍ͯ͠ΔɻSlackͰ؆୯ʹʮใʯͳΒ͵ʮใʯΛνʔϜͰ࣮ݱ͢Δ3εςοϓʙProblem͕10Ͱղܾ͢ΔνϟοτΛ࡞Ζ͏
#welcome_xxxx νϟϯωϧ● ৽ೖࣾһ͚ͷWelcomeνϟϯωϧ● ೖࣾखଓ͖ɺೖࣾޙͷOn-boardingͷͱͯ͠͏ɻ● ৺ཧత҆શΛ·ͣখ͍͞ͱ͜Ζ͔Β࡞͍ͬͯ͘ɻ
ίϛϡχέʔγϣϯݑষ● ίϛϡχέʔγϣϯͷنൣʢϧʔϧ·Ͱ͍͔ͳ͍͕ɺΈΜͳͰେʹ͍ͨ͜͠ͱʣΛܾΊ͍ͯΔ● Slack͜ΕΛ࣮ݱ͍ͯͨ͘͠ΊͷҰͭͷπʔϧͱ͍ͯͬͯ͘͠
͓·͚: Ref: Emojibility ͱ͍͏֓೦