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Qiita x Slack

Qiita x Slack

わたしたちのチームとSlack

Hiroyuki Tomine

June 25, 2018
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  1. ɹɹɹ x Slack
    Θͨͨͪ͠ͷνʔϜͱSlack
    2018-06-25 htomine

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  2. Agenda
    ● ࣗݾ঺հ
    ● ࢲୡͷνʔϜͱSlack
    ● ;ͭ͏ͷ͸ͳ͠
    ● Chatbotɺग़ୀۈ؅ཧ
    ● αʔϏεӡӦ
    ● #from_twitterɺαϙʔτ
    ● νʔϜӡӦ
    ● Qiita:Team࿈ܞ
    ● νʔϜ෼ใ
    ● Emojibilityͷ͸ͳ͠

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  3. htomine/ͱΈͶ
    Qiitaͷ΄͏͔Βདྷ·ͨ͠
    ɹ
    • Incrementsגࣜձࣾ

    • Product / Designer / Community
    Management

    • ͦͷଞͷଐੑ

    ◦ ex Cybozu Inc

    ◦ ex Hatena intern 2008

    ◦ ίϛέοτ४උձ

    ◦ Airsoft

    ◦ Homebrew Keyboard lover


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  4. Homebrew Keyboard <3

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  10. Our team and Slack

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  11. ͱɺ͍ͬͯ΋ɻࠓͱͳͬͯ͸
    ʮ;ͭ͏ͷ͸ͳ͠ʯ͕΄ͱΜͲͰ͢ɻ

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  12. Chatbot ‘Qiitan’
    ● ‘Qiita’ ͷ ‘Qiitan(͖ʔͨΜ)’
    ● Ruboty(Hubotͷruby࣮૷)੡
    ͷChatbot with heroku
    ● ΋͏4೥͘Β͍ॅΈ͍͍ͭͯ
    ·͢ɻ

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  13. ग़ୀۈ؅ཧ
    ● ؅ཧγεςϜͷJobcanΛHackͯ͠ɺ
    QiitanͰͷଧࠁΛՄೳʹɻ
    ● ݩʑ͸WebγεςϜ͔Β͔͠ೖྗͰ͖
    ͳ͔ͬͨɻ
    ● Jobcan΋࠷ۙ͸ެࣜʹChatOpsରԠ͠
    ͍ͯ·͢ʂ;)

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  14. Assistant in dev
    ● Github ΁ͷ Issue ొ࿥
    ● Deploy & Merge ϦΫΤετ
    ● σϓϩΠېࢭ΋؆୯

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  15. ϦϚΠϯμʔ
    ● ఆྫMtgͷ։࢝࿈བྷ
    ● ఆྫۀ຿ͷ࣮ߦ֬ೝ

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  16. Qiitan as a Character

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  17. ଞ͸͜Ε΋ʮ;ͭ͏ʯʹ…
    ● ։ൃνʔϜͷ৘ใΛू໿
    ● GIthub
    ● Circle CI
    ● Error (Sentry)
    ● Aert (Pagerduty)

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  18. ʮ;ͭ͏ʯͰૉ੖Β͍͠ɻ
    ● Slack and ChatOps͸΋͏ʮ౰ͨΓલʯɻ
    ● Qiitanൈ͖ͷ࢓ࣄ͸ߟ͑ΒΕͳ͍ʂ
    ● ਺೥લ͸ɺ໘઀ͱ͔Ͱʮ͏ͪ͸݁ߏνϟοτϕʔε
    Ͱ࢓ࣄ͍ͯͯ͠…ςΩετίϛϡχέʔγϣϯଟΊ
    ͳΜͰ͚͢Ͳେৎ෉Ͱ͔͢ʁʁʯͱ͔ฉ͍ͨΓͯ͠
    ͨɻ
    ● ࠓ͸ίϨ͙Β͍ͷ࿩͸౰ͨΓલʹͳͬͨɻνʔ
    Ϝ಺ͷ৘ใͷू໿఺͕ʮ;ͭ͏ʯʹ࡞ΕΔɺଘ
    ࡏ͢Δͷ͸ૉ੖Β͍͠ɻ

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  19. αʔϏεӡӦ

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  20. #from_twitter
    ● ͍ΘΏΔΤΰαʔν
    ● ͔͜͜Βरͬͯsupport
    ͍ͯ͘͜͠ͱ΋ଟʑ͋
    Δɻ
    ● Ϣʔβʔͷ൓ԠΛ
    μΠϨΫτʹνʔ
    Ϝʹڞ༗Ͱ͖Δ

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  22. #support
    ● Zendesk࿈ܞΛ׆༻
    ● νʔϜ಺΁ͷల։΋ҰॠͰOK
    ● ϝϯόʔ΋ৗʹϢʔβʔͷ੠Λ֬ೝͰ
    ͖Δɻ
    ● ։ൃͱͷ࿈ܞ͕ඞཁͳҊ݅΋ͦͷ৔Ͱ
    ղܾ

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  23. νʔϜӡӦ

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  24. Qiita:Team࿈ܞ
    ● ετοΫ͓͖͍ͯͨ͠
    ৘ใΛஷΊ͓͚ͯΔࣗ
    ࣾαʔϏε
    ● SlackΞϓϦ΋ϦϦʔε
    ࡁΈʂ ;)
    ● https://
    slack.teams.qiita.com/

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  25. νʔϜ෼ใ (#status_qiita_dev)
    ● νʔϜͷͨΊͷࡶஊͷ৔
    ● ෼ใɺͱ͍͏ͷ͕͋ͪͪ͜ͰߦΘ
    Ε͍ͯΔͱࢥ͏͕ɺ෼ใͰ͸ίϛϡ
    χέʔγϣϯ͕෼அ͞Εͯ͠·͏
    ೉఺΋͋ͬͨɻ
    ● #chat ΑΓ͸ύʔιφϧͳεϖʔ
    εͱͯ͠༻ҙ͍ͯ͠Δɻ
    SlackͰ؆୯ʹʮ೔ใʯͳΒ͵ʮ෼ใʯΛνʔϜͰ࣮ݱ͢Δ3εςοϓʙ
    Problem͕10෼Ͱղܾ͢ΔνϟοτΛ࡞Ζ͏

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  26. #welcome_xxxx νϟϯωϧ
    ● ৽ೖࣾһ޲͚ͷWelcomeνϟϯωϧ
    ● ೖࣾखଓ͖΍ɺೖࣾޙͷOn-boarding
    ͷ৔ͱͯ͠࢖͏ɻ
    ● ৺ཧత҆શΛ·ͣখ͍͞ͱ͜Ζ͔Β࡞ͬ
    ͍ͯ͘ɻ

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  27. ίϛϡχέʔγϣϯݑষ
    ● ίϛϡχέʔγϣϯͷنൣ
    ʢϧʔϧ·Ͱ͸͍͔ͳ͍͕ɺ
    ΈΜͳͰେ੾ʹ͍ͨ͜͠ͱʣ
    ΛܾΊ͍ͯΔ
    ● Slack΋͜ΕΛ࣮ݱ͍ͯͨ͘͠
    ΊͷҰͭͷπʔϧͱͯ͠࢖ͬ
    ͍ͯ͘

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  28. ͓·͚: Ref: Emojibility ͱ͍͏֓೦

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