Unifying the User Experience with Self Service

Presentation from JNUC 2018, the world's largest rally of Apple IT administrators.

Session:
Unifying the User Experience with Self Service

Presented by:
Katie Davis, Jamf

View all session slides, recordings and more at https://www.jamf.com/events/jamf-nation-user-conference/2018/.

Transcript

2. © JAMF Software, LLC Katie Davis Product Manager Jamf
3. © JAMF Software, LLC Unifying the User Experience with Self Service Presentation agenda: What’s New in Self Service? Using Self Service’s new features What’s Coming Next?
4. © JAMF Software, LLC Why Self Service? • Transform the IT and end-user experience • Empower end-users with instant access to resources • Give users what they want, when they want it
5. © JAMF Software, LLC Self Service to save time for IT Device settings Install browsers Configure VPN Install collaboration apps Configure email Setup printers Configure file sharing Software updates Setup secure wi-fi
6. © JAMF Software, LLC Consistent End-User Experience
7. © JAMF Software, LLC
8. © JAMF Software, LLC
9. © JAMF Software, LLC
10. © JAMF Software, LLC
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12. © JAMF Software, LLC
13. © JAMF Software, LLC
14. © JAMF Software, LLC
15. © JAMF Software, LLC
16. © JAMF Software, LLC Home Notifications Search Categories Item Details Multitasking
17. © JAMF Software, LLC
18. © JAMF Software, LLC Branding • Custom icon and header options • Better user experience Custom branding for macOS
19. © JAMF Software, LLC
20. © JAMF Software, LLC
21. © JAMF Software, LLC
22. © JAMF Software, LLC Accessibility Accessibility enhancements were released for iOS in 10.5 release and we’ve continued to add more.
23. © JAMF Software, LLC Accessibility VoiceOver & VoiceOver Gestures Select and speak an object Gestures to activate, scroll and interact with content One finger swipe Speak notification content
24. © JAMF Software, LLC
25. © JAMF Software, LLC Coming Soon • macOS Accessibility • Branding improvements for macOS • Technical Enhancements
26. © JAMF Software, LLC Self Service Hands-On Lab Drew Manor, Product Owner for Self Service, will be leading an Interactive Lab at 2:45 PM on Thursday.
27. © JAMF Software, LL THANK YOU!