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Unifying the User Experience with Self Service

9d350fa2294e1192f8f12b0ebf1a1d8b?s=47 Jamf
October 23, 2018

Unifying the User Experience with Self Service

Presentation from JNUC 2018, the world's largest rally of Apple IT administrators.

Session:
Unifying the User Experience with Self Service

Presented by:
Katie Davis, Jamf

View all session slides, recordings and more at https://www.jamf.com/events/jamf-nation-user-conference/2018/.

9d350fa2294e1192f8f12b0ebf1a1d8b?s=128

Jamf

October 23, 2018
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Transcript

  1. None
  2. © JAMF Software, LLC Katie Davis Product Manager Jamf

  3. © JAMF Software, LLC Unifying the User Experience with Self

    Service Presentation agenda: What’s New in Self Service? Using Self Service’s new features What’s Coming Next?
  4. © JAMF Software, LLC Why Self Service? • Transform the

    IT and end-user experience • Empower end-users with instant access to resources • Give users what they want, when they want it
  5. © JAMF Software, LLC Self Service to save time for

    IT Device settings Install browsers Configure VPN Install collaboration apps Configure email Setup printers Configure file sharing Software updates Setup secure wi-fi
  6. © JAMF Software, LLC Consistent End-User Experience

  7. © JAMF Software, LLC

  8. © JAMF Software, LLC

  9. © JAMF Software, LLC

  10. © JAMF Software, LLC

  11. © JAMF Software, LLC

  12. © JAMF Software, LLC

  13. © JAMF Software, LLC

  14. © JAMF Software, LLC

  15. © JAMF Software, LLC

  16. © JAMF Software, LLC Home Notifications Search Categories Item Details

    Multitasking
  17. © JAMF Software, LLC

  18. © JAMF Software, LLC Branding • Custom icon and header

    options • Better user experience Custom branding for macOS
  19. © JAMF Software, LLC

  20. © JAMF Software, LLC

  21. © JAMF Software, LLC

  22. © JAMF Software, LLC Accessibility Accessibility enhancements were released for

    iOS in 10.5 release and we’ve continued to add more.
  23. © JAMF Software, LLC Accessibility VoiceOver & VoiceOver Gestures Select

    and speak an object Gestures to activate, scroll and interact with content One finger swipe Speak notification content
  24. © JAMF Software, LLC

  25. © JAMF Software, LLC Coming Soon • macOS Accessibility •

    Branding improvements for macOS • Technical Enhancements
  26. © JAMF Software, LLC Self Service Hands-On Lab Drew Manor,

    Product Owner for Self Service, will be leading an Interactive Lab at 2:45 PM on Thursday.
  27. © JAMF Software, LL THANK YOU!