Making Software for the Software Makers アトラシアン流 Jira Software の使い方

1808e3f36ce79bfc58b4cfd890f4f780?s=47 jasewong
February 02, 2018

Making Software for the Software Makers アトラシアン流 Jira Software の使い方

このプレゼンテーションでは、五つのチームの例から、どうやってJira Softwareが使われているのかを説明します。

Original presentation at Atlassian Summit 2017 (English): https://www.atlassian.com/company/events/summit-us/watch-sessions/2017/featured/making-software-for-the-software-makers-how-atlassian-teams-use-jira-software

1808e3f36ce79bfc58b4cfd890f4f780?s=128

jasewong

February 02, 2018
Tweet

Transcript

  1. Making Software for the Software Makers ΞτϥγΞϯྲྀ Jira Software ͷ࢖͍ํ

    JAKE BRERETON | JIRA SOFTWARE PMM | ATLASSIAN | @JAKEBRERETON JASON WONG | JIRA SOFTWARE PM | ATLASSIAN | @JASEWONG
  2. ੈքதͲ͜Λ୳ͯ͠΋·ͬͨ͘ಉ͡νʔϜ ͸ͳ͍ɻ͔ͩΒ Jira Software ͷ࢖͍ํ΋ ͦΕͧΕҟͳΔɻ JAKE & JASON

  3. Credit: joanranquet.com

  4. 5 Atlassian teams

  5. ੈքͷ12Χॴ

  6. 20+ JIRA Πϯελϯε

  7. JDOG

  8. 918 Ϙʔυ 468 ΧελϜɹɹɹɹ ϫʔΫϑϩʔ 337 ϓϩδΣΫτ

  9. 836,000+ ՝୊ͷ਺

  10. Agenda ࣌ؒతʹݫ͍͠ΞδϟΠϧ େྔͷexperimentΛߦ͏γεςϜ ୺͔Β୺·Ͱɺ։ൃͷݟ௨͠ Πϯγσϯτͷ࣌ʹ ։ൃ৘ใͷϘʔυ

  11. కΊ੾Γʹ߹Θͤͯ ։ൃ͢Δ΂͖ɻ ͰͨΒΊɾΞδϟΠϧνʔϜ

  12. Atlassian Identity CloudX Team

  13. None
  14. None
  15. None
  16. None
  17. None
  18. ݟੵ΋Γલఏ ݟੵ΋ΓΑΓௐࠪ ૣΊʹεύΠΫɹ ࢝͠ΊΑ͏ʂ QAൃදձ ͍ΖΜͳ΍Γํʹ͍ͭ ͯ΋ର࿩͠·͢ ϓϩάϨε΍ϦεΫ ࣮ݱతͳϓϩδΣΫτ ܭը΍աఔΛײ஌͢Δ

    ৗʹϓϩάϨεͱϦεΫΛײ஌͢Δ ͍ͭ΋ܧଓతʹૣΊʹ మͷτϥΠΞϯάϧ ૣΊʹ͓٬͞Μͱର ࿩ͨ͠΄͏͕͍͍
  19. ΢ΥʔϧϘʔυ ৬৔Ͱࢹ֮తʹϓϩδΣΫτͷਐΈ۩͍͋ͷ৘ ใΛදࣔ͠·͢ ࢓ࣄͱָ͠Έͷόϥϯε ୡ੒͢Δ͝ͱʹɺΈΜͳͰ͓ॕ͍͠·͢ ΞδϟΠϧεϥϜ ࢻਓ(͠͡Μʣձͷ༝དྷ͔Βདྷ·ͨ͠ վળΛ͠ଓ͚ Δࣾ಺จԽΛ ࢧ͑ΔͨΊʹ

    ৽͍͠श׳Λ ࡞Γ·͢
  20. Agenda ࣌ؒతʹݫ͍͠ΞδϟΠϧ େྔͷexperimentΛߦ͏γεςϜ ୺͔Β୺·Ͱɺ։ൃͷݟ௨͠ Πϯγσϯτͷ࣌ʹ ։ൃ৘ใͷϘʔυ

  21. Atlassian Growth Web Experimentation Team

  22. None
  23. None
  24. WEB EXPERIMENT ΧελϜϫʔΫϑϩʔ

  25. Mars Experiments Status & Findings Metadata & Narrative Offline Notifications

    Status Reporting Source of Truth
  26. None
  27. None
  28. None
  29. None
  30. None
  31. Jira APIs MARSΈ͍ͨͳϚΠΫϩαʔϏεͰଞͷσʔλ ΍αʔϏεͱ࿈ܞͰ͖·͢ Jira Software + Confluence JiraΛ࢓ࣄͷεςʔλεΑΓɺ࢓ࣄͷจ຺΍എܠ ΍݁ՌΛৄ͘͠ڞ༗Ͱ͖·͢

    େྔͷཁ๬Λߦ͏ͨΊɺࣗಈԽ खಈͳϓϩηεΛৗʹ܁Γฦͨ͠ΒɺࣗಈԽͯ͠ଞ ͷ׆ಈʹ΋ͬͱಈྗग़དྷΔΑ͏ʹͳΓ·͢ ৘ใΛҰͭͷ৔ ॴʹ·ͱΊΔ αʔϏε΍ϓϩ ηεΛ࡞Δͷ͸ ͱͯ΋େ੾
  32. Agenda ࣌ؒతʹݫ͍͠ΞδϟΠϧ େྔͷexperimentΛߦ͏γεςϜ ୺͔Β୺·Ͱɺ։ൃͷݟ௨͠ Πϯγσϯτͷ࣌ʹ ։ൃ৘ใͷϘʔυ

  33. None
  34. ༷ʑͳ࢓ࣄΛτϥοΩϯά͢ΔͨΊ ։ൃ ϓϩμΫτ ϚʔέςΟϯά σβΠϯ

  35. None
  36. None
  37. None
  38. None
  39. None
  40. ༷ʑͳ࢓ࣄΛτϥοΩϯά͢ΔͨΊ ςʔϒϧ εϓϦϯτ͝ͱʹɺͦΕͧΕͷ ࢓ࣄͷ໨ඪ ϦϯΫ ৄࡉ΍എܠΛ΋ͬͱਂ͘ݟΔ ߋ৽ Easy to setup

    and manually update, but difficult to maintain.
  41. ༷ʑͳ࢓ࣄΛτϥοΩϯά͢ΔͨΊ ։ൃ ϓϩμΫτ ϚʔέςΟϯά σβΠϯ

  42. Development Marketing Design TO DO IN PROGRESS DONE PR /

    Awaiting TO DO DONE IN PROGRESS DEV BACKLOG SHIPPED DESIGN TO DO IN PROGRESS READY SHIPPED Dark Boardwalk DEPLOYED
  43. None
  44. None
  45. શνʔϜͷ౷ҰͷϘʔυ ෼໺Λӽ͓͑ͯޓ͍ΛߴΊ͋͏ʹ͸ɺ΋ͬͱੵۃతʹಉظ͢Δ͜ͱ

  46. ͍ΘΏΔʮϘʔυΛา͘ʯ ίϛϡχέʔγϣϯͷश׳

  47. ୺͔Β୺·Ͱɺ։ൃͷݟ௨͠ ΫϩεϓϩδΣΫτͷϘʔυͰɺશνʔϜΛͭͳ͛ ͯɺॎׂΓΛյ͠·͢ BoardwalkΈ͍ͨͳश׳ ετʔϦʔςϦϯά΍ϏδϡΞϧ৘ใ΍ɺσϞ ͰίϛϡχέʔγϣϯΛऔΓ߹͍ શνʔϜʹϘʔυΛ࣋ͨͤΔ ༷ʑͳεΩϧΛଚॏͯ͠ɺࣗ෼ͷ࢓ࣄ΍։ൃͷϓ ϩηε͕ूதͰ͖·͢ ΑΓਂ͍ɺੵۃ

    తͳͭͳ͕Γ ஙͨ͘Ίʹͱͯ ΋໾ʹཱٕͭज़ ΍എܠ
  48. Agenda ࣌ؒతʹݫ͍͠ΞδϟΠϧ େྔͷexperimentΛߦ͏γεςϜ ୺͔Β୺·Ͱɺ։ൃͷݟ௨͠ Πϯγσϯτͷ࣌ʹ ։ൃ৘ใͷϘʔυ

  49. Atlassian SRE Team Atlassian SRE Team

  50. ໰୊͸ඞͣ ى͖·͢

  51. ४උʹࣦഊ͢Δ͜ͱ͸ɺɹ ࣦഊͷ४උΛ͢Δ͜ͱͩ BENJAMIN FRANKLIN

  52. Credit: amazon.co.jp

  53. Jira Software • Issue tracking • Customer incident reporting •

    One source of truth Confluence • Capture and deliver decisions • Post-incident review process HipChat (and Bluejeans) • Realtime, persistent group collaboration • Video conferencing StatusPage • Incident communication • Customer trust ͲΜͳπʔϧΛ࢖͍ͬͯ·͔͢ʁ
  54. OPSJ / JIRA IMA Microservice Blue Jean Hipchat Confluence Update

    HOT ticket with link Web hook on “manage transition”
  55. None
  56. None
  57. None
  58. None
  59. None
  60. None
  61. ࠞ໎ͷ࣌Ͱ΋ɺྟػԠมʹରԠ Ͱ͖ΔΑ͏ʹ ՝୊ΛूதͰ͖ΔΑ͏ʹɺ৘ใ͕Ұͭͷ৔ॴͰ ӡӦͰ͖Ε͹ɺޮ཰্͕͕Γ·͢ ͓٬͞Μ΁ͷίϛϡχέʔγϣϯ ͓٬͞Μ͕Πϯγσϯτͷ࠷৽ͷ৘ใΛৗʹखʹ͍ ΕΒΔ͜ͱ͸ձࣾతʹͱͯ΋େ੾Ͱ͢ɻ Πϯγσϯτ͸ඞͣى͖Δ 99.999%ΞοϓλΠϜ্͕͕Δैͬͯɺ͍͟ͱ͍ ͏࣌ʹ൓ԠͰ͖Δεϐʔυ͕ඞཁͰ͢

    උ͑͋Ε͹ ༕͍ͳ͠
  62. Agenda ࣌ؒతʹݫ͍͠ΞδϟΠϧ େྔͷexperimentΛߦ͏γεςϜ ୺͔Β୺·Ͱɺ։ൃͷݟ௨͠ Πϯγσϯτͷ࣌ʹ ։ൃ৘ใͷϘʔυ

  63. Software Teams Fusion

  64. feature / JIRA-30 master Commits Open PR Merged PR Builds

    Pass/Fail New branch ϒϥϯν΍ίϛοτ΍ϓϧϦΫΤετͳͲͷ։ൃ৘ใ
  65. feature / JIRA-30 master Commits Open PR Merged PR New

    branch ։ൃ৘ใ͕՝୊ͷաఔͷਖ਼֬͞ʹͱͯ΋໾ʹཱͪ·͢ɻ ·ͩ ։ൃத ׬ྃ ϨϏϡʔத
  66. feature / JIRA-30 master ·ͩ ։ൃத ׬ྃ ։ൃ৘ใ͕՝୊ͷաఔͷਖ਼֬͞ʹͱͯ΋໾ʹཱͪ·͢ɻ

  67. development[commits].all development[pullrequests].open ։ൃεςʔλε ͷJQL development[reviews].all development[pullrequests].all development[reviews].open

  68. ։ൃεςʔλεͷJQL Green All PRs are merged! Yellow Reviews still not

    done or not merged Blue Only seeing commits, not yet any sign of reviews
  69. None
  70. None
  71. None
  72. None
  73. ՝୊͕ϘʔυίϥϜͷͪΌΜͱͨ͠Ґஔʹ ͋Δͷ͔͕ɺૣ͘ɺ؆୯ʹ͔֬ΊΒΕ·͢ ՝୊εςʔεͱ։ൃεςʔλε͕ಉ͘͡ݟ௨͠Ͱ͖ΔΑ͏ʹͳΓ·͢

  74. ͋ͳͨͷνʔϜͷ࿩΋ฉ͖͍ͨͰ͢ customerstories@atlassian.com

  75. ͋Γ͕ͱ͏͍͟͝·͢ JAKE BRERETON | JIRA SOFTWARE PMM | ATLASSIAN |

    @JAKEBRERETON JASON WONG | JIRA SOFTWARE PM | ATLASSIAN | @JASEWONG