Making Software for the Software Makers アトラシアン流 Jira Software の使い方

このプレゼンテーションでは、五つのチームの例から、どうやってJira Softwareが使われているのかを説明します。

Original presentation at Atlassian Summit 2017 (English): https://www.atlassian.com/company/events/summit-us/watch-sessions/2017/featured/making-software-for-the-software-makers-how-atlassian-teams-use-jira-software

Transcript

1. Making Software for the Software Makers ΞτϥγΞϯྲྀ Jira Software ͷ࢖͍ํ JAKE BRERETON | JIRA SOFTWARE PMM | ATLASSIAN | @JAKEBRERETON JASON WONG | JIRA SOFTWARE PM | ATLASSIAN | @JASEWONG
2. ੈքதͲ͜Λ୳ͯ͠΋·ͬͨ͘ಉ͡νʔϜ ͸ͳ͍ɻ͔ͩΒ Jira Software ͷ࢖͍ํ΋ ͦΕͧΕҟͳΔɻ JAKE & JASON
3. Credit: joanranquet.com
4. 5 Atlassian teams
5. ੈքͷ12Χॴ
6. 20+ JIRA Πϯελϯε
7. JDOG
8. 918 Ϙʔυ 468 ΧελϜɹɹɹɹ ϫʔΫϑϩʔ 337 ϓϩδΣΫτ
9. 836,000+ ՝୊ͷ਺
10. Agenda ࣌ؒతʹݫ͍͠ΞδϟΠϧ େྔͷexperimentΛߦ͏γεςϜ ୺͔Β୺·Ͱɺ։ൃͷݟ௨͠ Πϯγσϯτͷ࣌ʹ ։ൃ৘ใͷϘʔυ
11. కΊ੾Γʹ߹Θͤͯ ։ൃ͢Δ΂͖ɻ ͰͨΒΊɾΞδϟΠϧνʔϜ
12. Atlassian Identity CloudX Team
18. ݟੵ΋Γલఏ ݟੵ΋ΓΑΓௐࠪ ૣΊʹεύΠΫɹ ࢝͠ΊΑ͏ʂ QAൃදձ ͍ΖΜͳ΍Γํʹ͍ͭ ͯ΋ର࿩͠·͢ ϓϩάϨε΍ϦεΫ ࣮ݱతͳϓϩδΣΫτ ܭը΍աఔΛײ஌͢Δ ৗʹϓϩάϨεͱϦεΫΛײ஌͢Δ ͍ͭ΋ܧଓతʹૣΊʹ మͷτϥΠΞϯάϧ ૣΊʹ͓٬͞Μͱର ࿩ͨ͠΄͏͕͍͍
19. ΢ΥʔϧϘʔυ ৬৔Ͱࢹ֮తʹϓϩδΣΫτͷਐΈ۩͍͋ͷ৘ ใΛදࣔ͠·͢ ࢓ࣄͱָ͠Έͷόϥϯε ୡ੒͢Δ͝ͱʹɺΈΜͳͰ͓ॕ͍͠·͢ ΞδϟΠϧεϥϜ ࢻਓ(͠͡Μʣձͷ༝དྷ͔Βདྷ·ͨ͠ վળΛ͠ଓ͚ Δࣾ಺จԽΛ ࢧ͑ΔͨΊʹ ৽͍͠श׳Λ ࡞Γ·͢
20. Agenda ࣌ؒతʹݫ͍͠ΞδϟΠϧ େྔͷexperimentΛߦ͏γεςϜ ୺͔Β୺·Ͱɺ։ൃͷݟ௨͠ Πϯγσϯτͷ࣌ʹ ։ൃ৘ใͷϘʔυ
21. Atlassian Growth Web Experimentation Team
24. WEB EXPERIMENT ΧελϜϫʔΫϑϩʔ
25. Mars Experiments Status & Findings Metadata & Narrative Offline Notifications Status Reporting Source of Truth
31. Jira APIs MARSΈ͍ͨͳϚΠΫϩαʔϏεͰଞͷσʔλ ΍αʔϏεͱ࿈ܞͰ͖·͢ Jira Software + Confluence JiraΛ࢓ࣄͷεςʔλεΑΓɺ࢓ࣄͷจ຺΍എܠ ΍݁ՌΛৄ͘͠ڞ༗Ͱ͖·͢ େྔͷཁ๬Λߦ͏ͨΊɺࣗಈԽ खಈͳϓϩηεΛৗʹ܁Γฦͨ͠ΒɺࣗಈԽͯ͠ଞ ͷ׆ಈʹ΋ͬͱಈྗग़དྷΔΑ͏ʹͳΓ·͢ ৘ใΛҰͭͷ৔ ॴʹ·ͱΊΔ αʔϏε΍ϓϩ ηεΛ࡞Δͷ͸ ͱͯ΋େ੾
32. Agenda ࣌ؒతʹݫ͍͠ΞδϟΠϧ େྔͷexperimentΛߦ͏γεςϜ ୺͔Β୺·Ͱɺ։ൃͷݟ௨͠ Πϯγσϯτͷ࣌ʹ ։ൃ৘ใͷϘʔυ
34. ༷ʑͳ࢓ࣄΛτϥοΩϯά͢ΔͨΊ ։ൃ ϓϩμΫτ ϚʔέςΟϯά σβΠϯ
40. ༷ʑͳ࢓ࣄΛτϥοΩϯά͢ΔͨΊ ςʔϒϧ εϓϦϯτ͝ͱʹɺͦΕͧΕͷ ࢓ࣄͷ໨ඪ ϦϯΫ ৄࡉ΍എܠΛ΋ͬͱਂ͘ݟΔ ߋ৽ Easy to setup and manually update, but difficult to maintain.
41. ༷ʑͳ࢓ࣄΛτϥοΩϯά͢ΔͨΊ ։ൃ ϓϩμΫτ ϚʔέςΟϯά σβΠϯ
42. Development Marketing Design TO DO IN PROGRESS DONE PR / Awaiting TO DO DONE IN PROGRESS DEV BACKLOG SHIPPED DESIGN TO DO IN PROGRESS READY SHIPPED Dark Boardwalk DEPLOYED
45. શνʔϜͷ౷ҰͷϘʔυ ෼໺Λӽ͓͑ͯޓ͍ΛߴΊ͋͏ʹ͸ɺ΋ͬͱੵۃతʹಉظ͢Δ͜ͱ
46. ͍ΘΏΔʮϘʔυΛา͘ʯ ίϛϡχέʔγϣϯͷश׳
47. ୺͔Β୺·Ͱɺ։ൃͷݟ௨͠ ΫϩεϓϩδΣΫτͷϘʔυͰɺશνʔϜΛͭͳ͛ ͯɺॎׂΓΛյ͠·͢ BoardwalkΈ͍ͨͳश׳ ετʔϦʔςϦϯά΍ϏδϡΞϧ৘ใ΍ɺσϞ ͰίϛϡχέʔγϣϯΛऔΓ߹͍ શνʔϜʹϘʔυΛ࣋ͨͤΔ ༷ʑͳεΩϧΛଚॏͯ͠ɺࣗ෼ͷ࢓ࣄ΍։ൃͷϓ ϩηε͕ूதͰ͖·͢ ΑΓਂ͍ɺੵۃ తͳͭͳ͕Γ ஙͨ͘Ίʹͱͯ ΋໾ʹཱٕͭज़ ΍എܠ
48. Agenda ࣌ؒతʹݫ͍͠ΞδϟΠϧ େྔͷexperimentΛߦ͏γεςϜ ୺͔Β୺·Ͱɺ։ൃͷݟ௨͠ Πϯγσϯτͷ࣌ʹ ։ൃ৘ใͷϘʔυ
49. Atlassian SRE Team Atlassian SRE Team
50. ໰୊͸ඞͣ ى͖·͢
51. ४උʹࣦഊ͢Δ͜ͱ͸ɺɹ ࣦഊͷ४උΛ͢Δ͜ͱͩ BENJAMIN FRANKLIN
52. Credit: amazon.co.jp
53. Jira Software • Issue tracking • Customer incident reporting • One source of truth Confluence • Capture and deliver decisions • Post-incident review process HipChat (and Bluejeans) • Realtime, persistent group collaboration • Video conferencing StatusPage • Incident communication • Customer trust ͲΜͳπʔϧΛ࢖͍ͬͯ·͔͢ʁ
54. OPSJ / JIRA IMA Microservice Blue Jean Hipchat Confluence Update HOT ticket with link Web hook on “manage transition”
61. ࠞ໎ͷ࣌Ͱ΋ɺྟػԠมʹରԠ Ͱ͖ΔΑ͏ʹ ՝୊ΛूதͰ͖ΔΑ͏ʹɺ৘ใ͕Ұͭͷ৔ॴͰ ӡӦͰ͖Ε͹ɺޮ཰্͕͕Γ·͢ ͓٬͞Μ΁ͷίϛϡχέʔγϣϯ ͓٬͞Μ͕Πϯγσϯτͷ࠷৽ͷ৘ใΛৗʹखʹ͍ ΕΒΔ͜ͱ͸ձࣾతʹͱͯ΋େ੾Ͱ͢ɻ Πϯγσϯτ͸ඞͣى͖Δ 99.999%ΞοϓλΠϜ্͕͕Δैͬͯɺ͍͟ͱ͍ ͏࣌ʹ൓ԠͰ͖Δεϐʔυ͕ඞཁͰ͢ උ͑͋Ε͹ ༕͍ͳ͠
62. Agenda ࣌ؒతʹݫ͍͠ΞδϟΠϧ େྔͷexperimentΛߦ͏γεςϜ ୺͔Β୺·Ͱɺ։ൃͷݟ௨͠ Πϯγσϯτͷ࣌ʹ ։ൃ৘ใͷϘʔυ
63. Software Teams Fusion
64. feature / JIRA-30 master Commits Open PR Merged PR Builds Pass/Fail New branch ϒϥϯν΍ίϛοτ΍ϓϧϦΫΤετͳͲͷ։ൃ৘ใ
65. feature / JIRA-30 master Commits Open PR Merged PR New branch ։ൃ৘ใ͕՝୊ͷաఔͷਖ਼֬͞ʹͱͯ΋໾ʹཱͪ·͢ɻ ·ͩ ։ൃத ׬ྃ ϨϏϡʔத
66. feature / JIRA-30 master ·ͩ ։ൃத ׬ྃ ։ൃ৘ใ͕՝୊ͷաఔͷਖ਼֬͞ʹͱͯ΋໾ʹཱͪ·͢ɻ
67. development[commits].all development[pullrequests].open ։ൃεςʔλε ͷJQL development[reviews].all development[pullrequests].all development[reviews].open
68. ։ൃεςʔλεͷJQL Green All PRs are merged! Yellow Reviews still not done or not merged Blue Only seeing commits, not yet any sign of reviews
73. ՝୊͕ϘʔυίϥϜͷͪΌΜͱͨ͠Ґஔʹ ͋Δͷ͔͕ɺૣ͘ɺ؆୯ʹ͔֬ΊΒΕ·͢ ՝୊εςʔεͱ։ൃεςʔλε͕ಉ͘͡ݟ௨͠Ͱ͖ΔΑ͏ʹͳΓ·͢
74. ͋ͳͨͷνʔϜͷ࿩΋ฉ͖͍ͨͰ͢ customerstories@atlassian.com
75. ͋Γ͕ͱ͏͍͟͝·͢ JAKE BRERETON | JIRA SOFTWARE PMM | ATLASSIAN | @JAKEBRERETON JASON WONG | JIRA SOFTWARE PM | ATLASSIAN | @JASEWONG