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Filling in the gaps

Jason Cale
September 22, 2016

Filling in the gaps

A talk about creativity and collaboration

Jason Cale

September 22, 2016
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  1. shared understanding between teams that brings about filling in the

    gaps is a process of refinement with the goal of building products that meet real user needs
  2. DOG

  3. how we fill in the gaps beliefs Judgements related problems

    understanding emotional needs Past experience Values
  4. Filling in the gaps together 1. You describe the problem

    5. Describe solutions until you are both satisfied 3. You Ask them to describe how they filled it in 2. They fill in the gap 6. Make decision based on how to proceed 4. Do they understand the problem?