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Filling in the gaps
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Jason Cale
September 22, 2016
Design
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Filling in the gaps
A talk about creativity and collaboration
Jason Cale
September 22, 2016
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Transcript
Filling in the gaps from interpretation to collaboration
Jason Cale Product design manager - Facebook
Solutions for Local Businesses what do I do?
shared understanding between teams that brings about filling in the
gaps is a process of refinement with the goal of building products that meet real user needs
enjoyment
understanding
excellence
integrity
belonging
growth
tension
ignorance
disappointment
chaos
isolation
resignation
None
we all have unique models of the world
DOG
None
how we fill in the gaps beliefs Judgements related problems
understanding emotional needs Past experience Values
collaboration struggle
isolation: Us vs them
rigid thinking
a game of Chinese whispers
our products suffer
filling in the gaps
None
None
there is no one right answer
discernment openness
shared understanding is a result of participation
Filling in the gaps together
1. You describe the problem
2. They fill in the gap
3. You Ask them to describe how they filled it
in
4. Do they understand the problem?
1. You describe the problem
2. They fill in the gap
3. You Ask them to describe how they filled it
in
4. Do they understand the problem?
5. Describe solutions until you are both satisfied
6. Make decision on how to proceed
Filling in the gaps together 1. You describe the problem
5. Describe solutions until you are both satisfied 3. You Ask them to describe how they filled it in 2. They fill in the gap 6. Make decision based on how to proceed 4. Do they understand the problem?
more interpretation lots of gaps a few gaps less interpretation
The Product Will Emerge
closing the loop
Can you describe your gaps?
thank you
Filling in the gaps @jasoncale