committing to development • Can be conducted cheaply and quickly • User feedback in a controlled environment • Validate whether the problem is solved (or not)
Reliance on easily misplaced USB sticks • “People face a file synchronisation problem they don’t even know they have. Storing their files online will solve this problem.”
isn’t meeting [these goals/ needs], which is causing [this adverse effect]. How might we improve this, so that our product/service is more successful based on [these measurable criteria]?
for [users], will achieve [this outcome], we will know this to be true when we see [this feedback/ quantitative measure/qualitative insight]. Your hypothesis statement
this experience], for [personas], will achieve [this outcome], we will know this to be true when we see [this feedback/quantitative measure/qualitative insight].
Identify the users 3. Create a hypothesis statement 4. Decide how you are going to test 5. Agree on success and failure metrics 6. Retrospective 7. Pivot or persevere?