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Consulting Secrets for Business Analysts

77d585b881102ee229be5d5af4a11b8b?s=47 Jeffrey
March 04, 2014

Consulting Secrets for Business Analysts

Presented at Business Analyst World in Atlanta, GA.

From the promotional material:
There is a difference between a great business analyst and a great consultant. Both ask questions, dig for details, and the very best can make a big difference in the workplace. The question is, what are the differences and can I master them? The answer is, “Yes!” Help dispel the idea that Analysts are just order takers that are only seen as being able to capture good notes during meetings. Good analysts drive out the underlying requirements and value proposition while good consultants can use the same analysis and their influence to shape the opinions and actions of people around them. Come learn how these “soft skills” are used to maximize the beneficial impact while minimizing the divide between Analysis and Consulting. This session will give you practical tips for making an impact that shouldn’t be ignored. If you want to impact your project, team members, stakeholders, and executives, then come to this session. Stop walking into work as an employee and start leading like a consultant!

77d585b881102ee229be5d5af4a11b8b?s=128

Jeffrey

March 04, 2014
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Transcript

  1. CONSULTING SECRETS FOR BUSINESS ANALYSTS Business Analyst World Atlanta, GA

    March 3-4, 2014
  2. Jeffrey Davidson / Principal twitter: @JeffreyGoodReq blog: goodrequirements.com email: jeffrey@davidson.net

  3. IT’S A MINDSET

  4. Mouse or Lion

  5. Expect the Best

  6. Be Engaged

  7. Control Yourself

  8. Approaches •  Collaborative •  Confident •  Honest •  Willing to

    fail •  Respectful •  Inquisitive •  Decisive •  Team focused
  9. IT’S A TOOLSET

  10. To Be On Time Is To Be Late

  11. PSSST!

  12. Be Professional

  13. Be Professional

  14. “You”

  15. Build Excitement

  16. IT’S EXPECTATION MANAGEMENT FOR YOU 4 Easy Steps! +3 &

    OTHERS
  17. For You Say what you’re going to do Then do

    it
  18. For You Validate assumptions For You

  19. For You Let people know you are on track to

    finish For You
  20. For You If you’re going to miss, let people know

    early For You
  21. Others: +1 Question •  Ask what others—individuals and team —are

    going to do •  Ask if they are on track (well before the due date) •  Ask if they could use assistance (well before the due date) •  Ask if they finished (at the due date) •  Ask what the new date / time will be (when the deadline will be missed)
  22. Others: +2 Validate •  Validate assumptions (throughout the time period)

    •  Never trust a promise when someone was volun-told to perform
  23. Others: +3 Mitigate •  If you reason to expect they

    will miss their commitment, develop a contingency •  Identify people possibly impacted by slipped date •  Let people know of the plan before needing to use it
  24. IT’S A QUESTION

  25. Stress & Eustress

  26. I KNOW I HAVE BEEN SUCCESSFUL WHEN ... I hear

    people want to work with me again
  27. I KNOW I HAVE BEEN SUCCESSFUL WHEN ... I hear

    good things about me from others outside the team
  28. I KNOW I HAVE BEEN SUCCESSFUL WHEN ... I feel

    true to myself while experiencing the above
  29. THIS IS EASY

  30. Observe

  31. Capture

  32. Continuous Analysis

  33. Identify Patterns

  34. Plan

  35. Resources •  “5 steps to greater influence” blog post, http://bit.ly/1bLMadB

    •  “11 Body Positions & Gestures That Will Improve Your Performance,” article, http://buff.ly/1frDMRe •  Teach Like a Champion, Doug Lemov •  “Your body language shapes who you are,” video, http://on.ted.com/Cuddy
  36. THANK YOU For questions or suggestions: Jeffrey Davidson Consulting Business

    Analyst goodrequirements.com jeffrey@davidson.net