Building an application on the SugarCRM platform

Need to build an application to run part of your organization? One approach is that you could start writing something from scratch, perhaps leveraging an existing general purpose framework to help get you going. However, even if you use a framework, there’s still the need to build all those standard components such as user interface, workflow, and ACL security, which can take quite some time to design and code.

There’s no need to start from scratch; SugarCRM is designed as a Rapid Application Development platform. In this session you’ll learn the basics on how to build a business application on the Open Source SugarCRM platform.

Transcript

1. Building An Application On The SugarCRM Platform John Mertic ©2011 SugarCRM Inc. All rights reserved. 4/16/12 1
2. Who Am I? !   John Mertic ! http:// jmertic.wordpress.com !   Twitter: @jmertic ! jmertic@sugarcrm.com ( Work ) ! jmertic@php.net ( PHP ) !   Community Manager for SugarCRM ! http://www.sugarcrm.com !   Read our blog at http:// developers.sugarcrm.com/ wordpress 3/24/2011 @2011 SugarCRM Inc. All rights reserved. 2
3. My books 3/24/2011 @2011 SugarCRM Inc. All rights reserved. 3 http://amzn.to/enioPV http://t.co/UFRHNSO
4. What is SugarCRM? Why build on SugarCRM? Live example of building on SugarCRM
5. Customer Relationship Management What is CRM?
6. CRM is about Customers
7. CRM is about Growing and Retaining Customers
8. SugarCRM: The World’s Fastest Growing CRM Company !   Business !   Leading provider of Open Source CRM Software !   Founded April 2004 in Cupertino, California !   Europe Head Office in Munich, Germany !   IBM Global Alliance Partner !   Market Traction !   Award winning products !   3rd largest global CRM Provider !   1M users, 80,000+ organizations !   350 partners on five continents !   Fastest Growing !   68%+ billings growth 2011 over 2010 !   > 10 Million downloads !   2,500+ New customers in 80 countries Leader Position in CRM for Midmarket - June 2010
9. 4/16/12 ©2011 SugarCRM Inc. All rights reserved. 9
10. Why not just use one of the million existing web frameworks? 4/16/12 ©2011 SugarCRM Inc. All rights reserved. 10
11. Evolution of Web Development 4/16/12 ©2011 SugarCRM Inc. All rights reserved. 11 CGI Scripts HTML Pre- proccesing Component Libraries General purpose frameworks Targeted platforms
12. So what does SugarCRM give you?
13. Modular Design 4/16/12 ©2011 SugarCRM Inc. All rights reserved. 13 Source: http://nl.wikipedia.org/wiki/Bestand:Puzzle-piece.jpg
14. MVC Framework 4/16/12 ©2011 SugarCRM Inc. All rights reserved. 14
15. Metadata Driven Views 4/16/12 ©2011 SugarCRM Inc. All rights reserved. 15
16. User Authentication and Access Control 4/16/12 ©2011 SugarCRM Inc. All rights reserved. 16
17. External Services Integration 4/16/12 ©2011 SugarCRM Inc. All rights reserved. 17
18. Web Services API 4/16/12 ©2011 SugarCRM Inc. All rights reserved. 18
19. Ease of Administration 4/16/12 ©2011 SugarCRM Inc. All rights reserved. 19 Source: http://www.flickr.com/photos/44124284912@N01/428051636
20. Easy to use developer tools 4/16/12 ©2011 SugarCRM Inc. All rights reserved. 20 Source: http://www.flickr.com/photos/skistz/398429879
21. Upgrade safeness 4/16/12 ©2011 SugarCRM Inc. All rights reserved. 21 Source: http://www.flickr.com/photos/christianacare/5124005356
22. Demo Time! ©2011 SugarCRM Inc. All rights reserved. 4/16/12 22
23. Resources 4/16/12 ©2011 SugarCRM Inc. All rights reserved. 23 http://www.sugarforge.org http://amzn.to/enioPV http://t.co/UFRHNSO
24. !   Program at http://sugarcon.sugarcrm.com/page/program !   Featured speakers include Guy Kawasaki, Paul Greenburg, Larry Augustin, and more. !   Interact with Sugar techincal staff and community members at the SugarUNCon !   See the coolest integrations and apps on the platform at the Sugar App Throwdown. !   Register now at https://www.etouches.com/33247 with discount code POSSCON to save 10% 4/16/12 ©2009 SugarCRM Inc. All rights reserved. 24
25. SugarCRM Community Join the Monthly Community Webinar When: 3rd Wednesday of each month at 11:00am US Eastern Time Where: WebEx ( http://bit.ly/iJANYC ) More information at http://developers.sugarcrm.com/wordpress/?p=2320 4/16/12 ©2009 SugarCRM Inc. All rights reserved. 25
26. Questions? Slides available at … @2011 SugarCRM Inc. All rights reserved. 3/24/2011 26