Cities Mestrado Integrado de Engenharia Informática e Computação Faculdade de Engenharia da Universidade do Porto november 2016 João Filipe Pereira Supervision: Rosaldo Rossetti Pedro Saleiro
Faculdade de Engenharia da Universidade do Porto november 2016 Creation of services Improvement of the life quality Innovation and solution of problems
da Universidade do Porto november 2016 Contextualization Population growth affects the life quality of smart cities' citizens o This effect is more evident in the public transport sector Population Growth Life Quality Transportation Sector
da Universidade do Porto november 2016 Problem How to help the transportation companies to know what the citizens think about their services? Transportation Companies Social Networks Citizens’ Opinion
Complex problem … Why ? Combining techniques of: • Natural language processing; • Semantic analysis; • Sentiment analysis. Mestrado Integrado de Engenharia Informática e Computação Faculdade de Engenharia da Universidade do Porto november 2016
de Engenharia da Universidade do Porto november 2016 Creation of a framework. Three diferente modules. Modules should do: 1. Extract data from the social network and filter the noise with semantic analysis and named entity linking; 2. Classification of the content with sentiment analysis 3. Show final results with analytics. Social Extractor and Semantic Analyser Sentiment Analyser Analytics