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You don't need a UX Designer

6718f4c8b0ff815432ba420e8df340d9?s=47 Jonathan Roberts
September 09, 2015

You don't need a UX Designer

Building good software takes more than just having a user experience (UX) designer or two. It takes a whole development team and guess what? Your team might not need a UX Designer for everything UX-related.

Seems like an odd thing for a UX Designer to be telling you, doesn’t it?

UX Designers come in many flavours, with varying competencies, each subtly different from the last. But the one thing that unites each one is knowing that putting the user first in product development always leads to better products.

Should User Experience always be a function? What if it was a process that every discipline in your team could follow?

During this session, Jonathan and Revathi will describe their experience of making the process of design and research more accessible, and how they give development teams at Redgate the confidence to take on some of the more fundamental UX tasks for themselves. We will share our experience of what to do and which things to avoid when working as a team to improve the user experience of your product.

This report will be useful for:

UX designers who work with product development teams
Development teams missing UX designers

6718f4c8b0ff815432ba420e8df340d9?s=128

Jonathan Roberts

September 09, 2015
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Transcript

  1. You don’t need a UX Designer UX Cambridge 2015 Jonathan

    Roberts UX Designer @touchdeluxe Revathi Nathaniel Usability Engineer @RevNathaniel
  2. The product backlog keeps being re-prioritised [...] meaning I’m (as

    a UX designer) not staying ahead of the developers. I’m getting stories just a day or two ahead [...] I’m not getting any time to follow the UX steps - research, concepts, feedback, wireframe etc. “”
  3. Why we were running out of UX time ⇣ Talk

    about your experiences ⇣ How we got our teams ‘UX-ing’ ⇣ Leave you with techniques to try
  4. None
  5. None
  6. DLM Dashboard team

  7. How we work

  8. Pair programming

  9. ‘Competitive pairing’

  10. None
  11. Impact on UX

  12. How does UX fit?

  13. Sensitivity to users

  14. Remote usability tests

  15. Hesitation in asking

  16. UX Designer needed?

  17. Sound familiar? What are your experiences?

  18. • Fast development cycle • Limited people • Hesitation to

    participate • Group Sketching • Collaborative design research Our solution The problem
  19. Group sketching

  20. Collaborative design research

  21. Data Analysis

  22. However, a problem persisted... • Hesitation to participate

  23. • Making user research accessible by teaching process and skill

    Solution
  24. • Find your tribe • Plan together • Be a

    supportive facilitator Solution
  25. Find your tribe • Identify proxy ‘UX advocates’ • Build

    a relationship with the team • Link with personal interests/goals
  26. Plan together • Identifying potential design issues • Help with

    framing open-ended questions • Tips on facilitating design evaluation session
  27. None
  28. None
  29. Be a supportive facilitator • Be present as ‘fall back’

    • Take care of the test logistics • Have a mock session to run through a test • Give constructive feedback • Have a ‘research retrospective’
  30. Outcomes Research was • Accessible • Collaborative • Faster

  31. So that’s what we did Could you apply any of

    this for your team?
  32. Just one more thing...

  33. General Q&A Ask us anything... Jonathan Roberts UX Designer @touchdeluxe

    Revathi Nathaniel Usability engineer @RevNathaniel