HCL Connections vs. Office 365 – The New Begining

Once the deal is closed, HCL will start a new chapter in Connections development. Let us hope for a bold move – as strong as we can witness in Notes/Domino today. We can already guess certain directions of future product development and more details are expected to come in Summer. But regardless of what HCL really does, the next version of Connections will be definitely compared to Office 365.

Obviously, I have also to start a new chapter of my series https://www.slideshare.net/soccnx/ibm-connections-vs-office-365-episode-iii
In this session, I will position HCL Connections V6.5 vs. Microsoft Office 365 and share my thoughts and hopes for Connections V7.

Transcript

1. HCL Connections vs. Office 365 Episode IV: The New Begining Jan Valdman, Whitesoft
2. PLATINUM SPONSOR PLATINUM SPONSORS GOLD SPONSORS BRONZE SPONSORS SILVER SPONSORS SPEEDSPONSORING BEER SPONSOR
3. Social Connections 15 Munich, September 16-18 2019 Introduction
4. Social Connections 15 Munich, September 16-18 2019 IBM Connections vs. O365 Jan Valdman Whitesoft Watch online https://youtu.be/M8CdfKCMvzE There is more than 365 reasons to use Connections Toronto, June 6-7 2016 IBM Connections vs. O365 Episode II Jan Valdman, Whitesoft @jan_valdman Social Connections 11 Chicago, June 1-2 2017 IBM Connections vs. O365 Episode III Jan Valdman, Whitesoft @jan_valdman 11.000 views 3.000 views 2.500 views
5. Social Connections 15 Munich, September 16-18 2019 The Comparison Problem
6. Social Connections 15 Munich, September 16-18 2019 How Do They Compare?
7. Social Connections 15 Munich, September 16-18 2019
8. Social Connections 15 Munich, September 16-18 2019 Competitors? IBM: yes HCL: no HCL Connections
9. Social Connections 15 Munich, September 16-18 2019 Why Connections?
10. Social Connections 15 Munich, September 16-18 2019 Why Customers Buy Connections? • We need more/better collaboration • We want to improve internal communication • We want to be social • We want/need to …
11. Social Connections 15 Munich, September 16-18 2019 Why Customers Buy O365? • It is our corporate standard • Our mother company forced us to migrate • We had to buy Office licenses • Managing Exchange 20xx is too difficult
12. Social Connections 15 Munich, September 16-18 2019 I have never heard… • We are more innovative because of O365 • O365 connects people within our enterprise • Our users love O365 • We are a better company because we can store more Word documents online (such a poor life I live)
13. Social Connections 15 Munich, September 16-18 2019 How Customers use O365? • Word/Excel/PowerPoint - • Outlook/Exchange Notes/Verse • Teams Sametime • OneDrive Files? • OneNote Wikis? • SharePoint Files? No social fetures
14. Social Connections 15 Munich, September 16-18 2019 Facts vs. Emotions Image credits: unknown author
15. Social Connections 15 Munich, September 16-18 2019 My “WHY”
16. Social Connections 15 Munich, September 16-18 2019 Why We Use Connections? • We “know” that Connections is better… but it is hard to articulate (limbic brain) • Loyal customers believe in the big ideas BEHIND the product • TCO “5 reasons” exercise
17. Social Connections 15 Munich, September 16-18 2019 Why We Sell Connections? • … because they believe in it (we can sell more O365 if we wish) • … because we believe in social • … because we want to empower people and make their job easier
18. Social Connections 15 Munich, September 16-18 2019 Why We Sell Connections? • We believe in engineering skills to deploy customized solutions rather than reselling SaaS service running at someone else’s computer • On-prem is always the first option • … because of the control over data and upgrades
19. Social Connections 15 Munich, September 16-18 2019 Why There Is More O365 than Connections? These people buy Connections because they believe in the idea These people buy O365 because Microsoft has a bigger sales power These people still try to figure out how to use e-mail 2.5% 13.5%
20. Social Connections 15 Munich, September 16-18 2019 The Teams Problem
21. Social Connections 15 Munich, September 16-18 2019 files wiki days weeks months years time People 1000 100 10 1 forum activities chat blog * *) from a collaboration perspective Chat-based Collaboration Strategy Always Fails
22. Social Connections 15 Munich, September 16-18 2019 New Beginning
23. Social Connections 15 Munich, September 16-18 2019 What IBM Did And HCL Hopefully Can Do better • Not enough product focus • Unclear overal ICS strategy and roadmap • Not open for external collaboration • Not enough integration both within ICS products and 3rd party • Not enough 3rd party apps (ecosystem) • No improvement of some apps for many years Why – how – what
24. Social Connections 15 Munich, September 16-18 2019 The Vision
25. Social Connections 15 Munich, September 16-18 2019 SOCIAL is not dead • The hype is over… • “digital transformation” • People need to share and collaborate more than ever • People need more power to cope with daily challenges of todays complex world why
26. Social Connections 15 Munich, September 16-18 2019 Long-term Strategy • Integration • Investments • Partnership • Openness • “empower people” how
27. Social Connections 15 Munich, September 16-18 2019 Easy to use • Consistency across ALL the apps • Fill the small missing pieces • Intuitive UI • Consistency across platforms (desktop – web – mobile) how
28. Social Connections 15 Munich, September 16-18 2019 OOB In-house Integrations • Sametime integrated into Connections website (web chat, community chat) • Connections properly integrated into Notes sidebar • Desktop connector (My Drive) works in all system file open/save dialogues • Configuration wizards for first-time users what Announced as future plan
29. Social Connections 15 Munich, September 16-18 2019 Domino Apps Digital Apps • Domino low-code apps can run in Connections website (via Leap integration) • Node-JS and Node-RED as a standard part of Connections deployment what
30. Social Connections 15 Munich, September 16-18 2019 New GTD Features • Simple content-oriented workflows for Files, Wikis and Blogs • Approvals • Automation (rules, bots) what
31. Social Connections 15 Munich, September 16-18 2019 Adoption Tips for Novice Users • Tips and best practices • Vendor-lead adoption guidelines and resources library • Connections consortium Consortium announced how
32. Social Connections 15 Munich, September 16-18 2019 Content Refactoring • For admins and community managers • Move content across communities • Change owners, merge duplicates, etc. Announced as future plan what
33. Social Connections 15 Munich, September 16-18 2019 Easy customization • Replace color scheme and logos without the need of working with Java EE assets • Global CSS • Customizer examples Customizer light available in V6.5 what
34. Social Connections 15 Munich, September 16-18 2019 Summary
35. Social Connections 15 Munich, September 16-18 2019 Complementary Solutions • Connections + Outlook / Exchange • Connections + Sharepoint Files • Connections + Teams • …
36. Social Connections 15 Munich, September 16-18 2019 The Community • Community, friends, “family” • We feel “related” • Connections is a part of our lives • Not a “set of customers”
37. Social Connections 15 Munich, September 16-18 2019 HCL Connections • Old trust (continuity) • More (and well deserved) focus • New vision
38. Social Connections 15 Munich, September 16-18 2019 The Future • We want to be inspired by HCL • HCL Connections is a symbol of what the customers believe • HCL has to tell WHY a prove with WHAT
39. Social Connections 15 Munich, September 16-18 2019 The Roger’s Curve 2.5% 13.5% recommendations
40. Social Connections 15 Munich, September 16-18 2019 Thank you! Jan Valdman jan.valdman@whitesoft.eu
42. PLATINUM SPONSOR PLATINUM SPONSORS GOLD SPONSORS BRONZE SPONSORS SILVER SPONSORS SPEEDSPONSORING BEER SPONSOR