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HCL Connections vs. Office 365 – The New Begining

LetsConnect
September 16, 2019

HCL Connections vs. Office 365 – The New Begining

Once the deal is closed, HCL will start a new chapter in Connections development. Let us hope for a bold move – as strong as we can witness in Notes/Domino today. We can already guess certain directions of future product development and more details are expected to come in Summer. But regardless of what HCL really does, the next version of Connections will be definitely compared to Office 365.

Obviously, I have also to start a new chapter of my series https://www.slideshare.net/soccnx/ibm-connections-vs-office-365-episode-iii
In this session, I will position HCL Connections V6.5 vs. Microsoft Office 365 and share my thoughts and hopes for Connections V7.

LetsConnect

September 16, 2019
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  1. Social Connections 15 Munich, September 16-18 2019 IBM Connections vs.

    O365 Jan Valdman Whitesoft Watch online https://youtu.be/M8CdfKCMvzE There is more than 365 reasons to use Connections Toronto, June 6-7 2016 IBM Connections vs. O365 Episode II Jan Valdman, Whitesoft @jan_valdman Social Connections 11 Chicago, June 1-2 2017 IBM Connections vs. O365 Episode III Jan Valdman, Whitesoft @jan_valdman 11.000 views 3.000 views 2.500 views
  2. Social Connections 15 Munich, September 16-18 2019 Why Customers Buy

    Connections? • We need more/better collaboration • We want to improve internal communication • We want to be social • We want/need to …
  3. Social Connections 15 Munich, September 16-18 2019 Why Customers Buy

    O365? • It is our corporate standard • Our mother company forced us to migrate • We had to buy Office licenses • Managing Exchange 20xx is too difficult
  4. Social Connections 15 Munich, September 16-18 2019 I have never

    heard… • We are more innovative because of O365 • O365 connects people within our enterprise • Our users love O365 • We are a better company because we can store more Word documents online (such a poor life I live)
  5. Social Connections 15 Munich, September 16-18 2019 How Customers use

    O365? • Word/Excel/PowerPoint - • Outlook/Exchange Notes/Verse • Teams Sametime • OneDrive Files? • OneNote Wikis? • SharePoint Files? No social fetures
  6. Social Connections 15 Munich, September 16-18 2019 Why We Use

    Connections? • We “know” that Connections is better… but it is hard to articulate (limbic brain) • Loyal customers believe in the big ideas BEHIND the product • TCO “5 reasons” exercise
  7. Social Connections 15 Munich, September 16-18 2019 Why We Sell

    Connections? • … because they believe in it (we can sell more O365 if we wish) • … because we believe in social • … because we want to empower people and make their job easier
  8. Social Connections 15 Munich, September 16-18 2019 Why We Sell

    Connections? • We believe in engineering skills to deploy customized solutions rather than reselling SaaS service running at someone else’s computer • On-prem is always the first option • … because of the control over data and upgrades
  9. Social Connections 15 Munich, September 16-18 2019 Why There Is

    More O365 than Connections? These people buy Connections because they believe in the idea These people buy O365 because Microsoft has a bigger sales power These people still try to figure out how to use e-mail 2.5% 13.5%
  10. Social Connections 15 Munich, September 16-18 2019 files wiki days

    weeks months years time People 1000 100 10 1 forum activities chat blog * *) from a collaboration perspective Chat-based Collaboration Strategy Always Fails
  11. Social Connections 15 Munich, September 16-18 2019 What IBM Did

    And HCL Hopefully Can Do better • Not enough product focus • Unclear overal ICS strategy and roadmap • Not open for external collaboration • Not enough integration both within ICS products and 3rd party • Not enough 3rd party apps (ecosystem) • No improvement of some apps for many years Why – how – what
  12. Social Connections 15 Munich, September 16-18 2019 SOCIAL is not

    dead • The hype is over… • “digital transformation” • People need to share and collaborate more than ever • People need more power to cope with daily challenges of todays complex world why
  13. Social Connections 15 Munich, September 16-18 2019 Long-term Strategy •

    Integration • Investments • Partnership • Openness • “empower people” how
  14. Social Connections 15 Munich, September 16-18 2019 Easy to use

    • Consistency across ALL the apps • Fill the small missing pieces • Intuitive UI • Consistency across platforms (desktop – web – mobile) how
  15. Social Connections 15 Munich, September 16-18 2019 OOB In-house Integrations

    • Sametime integrated into Connections website (web chat, community chat) • Connections properly integrated into Notes sidebar • Desktop connector (My Drive) works in all system file open/save dialogues • Configuration wizards for first-time users what Announced as future plan
  16. Social Connections 15 Munich, September 16-18 2019 Domino Apps Digital

    Apps • Domino low-code apps can run in Connections website (via Leap integration) • Node-JS and Node-RED as a standard part of Connections deployment what
  17. Social Connections 15 Munich, September 16-18 2019 New GTD Features

    • Simple content-oriented workflows for Files, Wikis and Blogs • Approvals • Automation (rules, bots) what
  18. Social Connections 15 Munich, September 16-18 2019 Adoption Tips for

    Novice Users • Tips and best practices • Vendor-lead adoption guidelines and resources library • Connections consortium Consortium announced how
  19. Social Connections 15 Munich, September 16-18 2019 Content Refactoring •

    For admins and community managers • Move content across communities • Change owners, merge duplicates, etc. Announced as future plan what
  20. Social Connections 15 Munich, September 16-18 2019 Easy customization •

    Replace color scheme and logos without the need of working with Java EE assets • Global CSS • Customizer examples Customizer light available in V6.5 what
  21. Social Connections 15 Munich, September 16-18 2019 Complementary Solutions •

    Connections + Outlook / Exchange • Connections + Sharepoint Files • Connections + Teams • …
  22. Social Connections 15 Munich, September 16-18 2019 The Community •

    Community, friends, “family” • We feel “related” • Connections is a part of our lives • Not a “set of customers”
  23. Social Connections 15 Munich, September 16-18 2019 HCL Connections •

    Old trust (continuity) • More (and well deserved) focus • New vision
  24. Social Connections 15 Munich, September 16-18 2019 The Future •

    We want to be inspired by HCL • HCL Connections is a symbol of what the customers believe • HCL has to tell WHY a prove with WHAT