Enterprise Messaging Workflows

Presented at Jazoon Tech Days Fall 2017 in Zurich Switzerland

Transcript

1. Enterprise Chatbots Mike Brevoort Jazoon Tech Days Zurich ! October 27,2017
2. tl;dr; Don’t write chatbots, build messaging workflows
3. @mbrevoort
4. 4 Everything we do starts by blending the sciences with the humanities - the robots with the pencils - the programmers with the designers.
5. 5 [Sunsetting end of 2017]
6. https://missions.ai
7. [story work 100 years ago]
20. Not very extensible "
21. Every company is different
22. Every team is different
23. Every one is different
24. “We realized that the true problem, the true difficulty, and where the greatest potential is – is building the machine that makes the machine. In other words, it’s building the factory. I’m really thinking of the factory like a product. - Elon Musk
26. How?
27. Let’s build it!? First things first
28. Let’s build it!? First things first • Mobile? • iOS ? Android? • Web? • Responsive? • Realtime? • Push notifications • Authentication? • Security • Behind the firewall? • What’s that? • Infrastructure • Who owns this?
29. Team Messaging
30. Anyone Connected Anywhere Any device Context Data Systems
31. People Operating System
32. Platform
41. Bot Users
42. Bot Users Slash Commands
47. 1 One moment you’re cute and fun…
48. 1 The next moment, you’re an idiot
49. Consider the state of the art
52. These are not the bots you’re looking for.
53. Messaging Apps
54. Messaging Apps Integrations
55. Messaging Apps Integrations Features
56. Messaging Apps Integrations Features Experiences
57. Messaging Apps Integrations Features Experiences Workflows
58. Notifications
59. Notifications
60. #
61. Notifications
62. Notifications
63. Actionable Notifications
64. #
65. Forms
67. Benedict Aji • https://www.youtube.com/watch?v=YD7VxUl3M_o&feature=share
68. Benedict Aji • https://www.youtube.com/watch?v=YD7VxUl3M_o&feature=share
69. Classification
70. Classification
71. Intelligent Notifications
72. Intelligent Notifications
73. People Classification
74. Photo “mention” notification
75. #
77. @mbrevoort Missions.ai