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Enterprise Messaging Workflows
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Mike Brevoort
October 27, 2017
Technology
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Enterprise Messaging Workflows
Presented at Jazoon Tech Days Fall 2017 in Zurich Switzerland
Mike Brevoort
October 27, 2017
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Transcript
Enterprise Chatbots Mike Brevoort Jazoon Tech Days Zurich ! October
27,2017
tl;dr; Don’t write chatbots, build messaging workflows
@mbrevoort
4 Everything we do starts by blending the sciences with
the humanities - the robots with the pencils - the programmers with the designers.
5 [Sunsetting end of 2017]
https://missions.ai
[story work 100 years ago]
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Not very extensible "
Every company is different
Every team is different
Every one is different
“We realized that the true problem, the true difficulty, and
where the greatest potential is – is building the machine that makes the machine. In other words, it’s building the factory. I’m really thinking of the factory like a product. - Elon Musk
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How?
Let’s build it!? First things first
Let’s build it!? First things first • Mobile? • iOS
? Android? • Web? • Responsive? • Realtime? • Push notifications • Authentication? • Security • Behind the firewall? • What’s that? • Infrastructure • Who owns this?
Team Messaging
Anyone Connected Anywhere Any device Context Data Systems
People Operating System
Platform
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Bot Users
Bot Users Slash Commands
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1 One moment you’re cute and fun…
1 The next moment, you’re an idiot
Consider the state of the art
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These are not the bots you’re looking for.
Messaging Apps
Messaging Apps Integrations
Messaging Apps Integrations Features
Messaging Apps Integrations Features Experiences
Messaging Apps Integrations Features Experiences Workflows
Notifications
Notifications
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Notifications
Notifications
Actionable Notifications
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Forms
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Benedict Aji • https://www.youtube.com/watch?v=YD7VxUl3M_o&feature=share
Benedict Aji • https://www.youtube.com/watch?v=YD7VxUl3M_o&feature=share
Classification
Classification
Intelligent Notifications
Intelligent Notifications
People Classification
Photo “mention” notification
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@mbrevoort Missions.ai