Presented at Jazoon Tech Days Fall 2017 in Zurich Switzerland
Enterprise ChatbotsMike BrevoortJazoon Tech DaysZurich !October 27,2017
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tl;dr;Don’t write chatbots, buildmessaging workflows
@mbrevoort
4Everything we do starts by blending thesciences with the humanities -the robots with the pencils -the programmers with the designers.
5[Sunsetting end of 2017]
https://missions.ai
[story work 100 yearsago]
Not very extensible "
Every company is different
Every team is different
Every one is different
“We realized that the true problem, thetrue difficulty, and where the greatestpotential is – is building the machinethat makes the machine. In otherwords, it’s building the factory. I’mreally thinking of the factory like aproduct.- Elon Musk
How?
Let’s build it!? First things first
Let’s build it!? First things first• Mobile?• iOS ? Android?• Web?• Responsive?• Realtime?• Push notifications• Authentication?• Security• Behind the firewall?• What’s that?• Infrastructure• Who owns this?
Team Messaging
AnyoneConnectedAnywhereAny deviceContextDataSystems
PeopleOperating System
Platform
Bot Users
Bot UsersSlashCommands
34
1One momentyou’re cuteand fun…
1The nextmoment,you’re anidiot
Consider the state ofthe art
These are notthe bots you’relooking for.
Messaging Apps
Messaging AppsIntegrations
Messaging AppsIntegrationsFeatures
Messaging AppsIntegrationsFeaturesExperiences
Messaging AppsIntegrationsFeaturesExperiencesWorkflows
Notifications
#
Actionable Notifications
Forms
Benedict Aji • https://www.youtube.com/watch?v=YD7VxUl3M_o&feature=share
Classification
Intelligent Notifications
People Classification
Photo “mention” notification
@mbrevoortMissions.ai