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Why Bots, Why Now - OSCON

Why Bots, Why Now - OSCON

OSCON talk for All the Bots day, May 17, 2016

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Mike Brevoort

May 17, 2016
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Transcript

  1. Why Bots? Why now? What you should know. OSCON, All

    the Bots Austin, TX, USA Mike Brevoort 17 May 2016
  2. Mike Brevoort Founder, Beep Boop (R&P Venture) @mbrevoort beepboophq.com

  3. Beep Boop is a ridiculously simple hosting platform for your

    Slack and Messenger bots
  4. Why Bots? Why Now?

  5. Rise of Messaging

  6. Increased availability of Natural Language Processing and Machine Learning renaissance

  7. “Smartphones brought a step change in the level of abstraction

    and simplicity in UIs. AI will do the same again. - @BenedictEvans
  8. 4th Generation Platform Opportunity

  9. Meta-Platforms

  10. iPhone Android phone Web Desktop Anywhere iPad Android tablet Any

    Device Anyone (% world) Anytime Bots meta-platform runtime
  11. “We more often than not over-estimate platform shifts in the

    short term but under-estimate them in the long term. – Steven Sinofsky
  12. Where to start?

  13. Start with empathy for a real problem

  14. Your bot experience must be better and different than an

    app
  15. Conversational

  16. Meaning > Protocol

  17. None
  18. What your bot does is more important than the conversation

  19. None
  20. Autonomous Agents

  21. The best bot experiences will be built with developers

  22. How does your bot make humans better?

  23. Context is key PAYMENT IDENTITY HISTORY AMBIENCE TIME LOCATION

  24. Think multi-channel not omni-channel

  25. Bots should be intelligent

  26. “If intelligence was a cake, unsupervised learning would be the

    cake, supervised learning would be the icing on the cake, and reinforcement learning would be the cherry on the cake. We know how to make the icing and the cherry, but we don't know how to make the cake. – Yann Lecun Deep Learning Pioneer Director of AI research at Facebook
  27. https://www.etsy.com/listing/54894371/killer-kinetic-lime-green-space-ship Your A.I. chatbot

  28. We should stop trying to create intelligent bots top-down

  29. Please, join me for a thought experiment

  30. what will the temperature be like at 5 o’clock on

    Tuesday in Austin? it should be pleasant, 76F Tempy Kate
  31. Tempy Kate what will the temperature be like at 5

    o’clock on Tuesday in Austin? it should be pleasant, 76F
  32. Um Tempy temperature 5/17/2016 17:00 CDT at Austin, TX? it

    should be pleasant, 76F
  33. A holon is something that is simultaneously a whole and

    a part. Autonomous, self-reliant units that possess a degree of independence and handle contingencies without asking higher authorities for instructions. – Arthur Koestler, The Ghost in the Machine
  34. Um Hey Um, let me know when I should dress

    for the weather, OK? You got it Kate! Kate
  35. later

  36. Um Yo Kate, don’t forget your umbrella today! Kate

  37. Cal 8:02 AM Kate has a meeting in Austin today

    at 5PM Tempy 8:02 AM Temperature in Austin at 5PM today should be 76F Precipy 8:03 AM 85% chance of rain in Austin at 5PM ⛈ Um 8:04 AM I better let Kate know she’ll need her umbrella today ☔ Uber 8:06 AM Shale I request a car for Kate? Kevin 8:07 AM @Uber awkward… didn’t you get the memo? ⬅ Um 8:04 AM Yo @Kate, you’ll need your umbrella today! ☔ Kate 8:06 AM Thanks @Um, you’re the best! Kate Backchannel Kate Central
  38. Tempy Precipy Cal Um Yo Kate, don’t forget your umbrella

    today! Kate
  39. Kate

  40. “What magical trick makes us intelligent? The trick is that

    there is no trick. The power of intelligence stems from our vast diversity, not from any single, perfect principle. –Marvin Minsky The Society of Mind
  41. Agent (holon) Holarchy

  42. “#$@&%*!

  43. BEWARE of left-pad bot

  44. “Think Different - Steve Jobs 44

  45. A ridiculously simple bot hosting platform

  46. Join us on the journey! It has only begun.

  47. ““If I have seen further than others, it is by

    standing upon the shoulders of giants” - Issac Newton
  48. https://beepboophq.com @beepboophq @mbrevoort Beep Boop Mike Brevoort https://robotsandpencils.com @robotsNpencils Robots

    & Pencils