Why Bots, Why Now - OSCON

OSCON talk for All the Bots day, May 17, 2016

Transcript

1. Why Bots? Why now?
   What you should know.
   OSCON, All the Bots
   Austin, TX, USA
   Mike Brevoort
   17 May 2016
   

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2. Mike Brevoort
   Founder, Beep Boop
   (R&P Venture)
   @mbrevoort
   beepboophq.com
   

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3. Beep Boop is a ridiculously simple
   hosting platform for your
   Slack and Messenger bots
   

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4. Why Bots?
   Why Now?
   

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5. Rise of Messaging
   

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6. Increased availability of
   Natural Language Processing
   and
   Machine Learning
   renaissance
   

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7. “Smartphones brought
   a step change in the
   level of abstraction and
   simplicity in UIs. AI will
   do the same again.
   - @BenedictEvans
   

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8. 4th Generation
   Platform Opportunity
   

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9. Meta-Platforms
   

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10. iPhone
    Android
    phone
    Web Desktop Anywhere
    iPad
    Android
    tablet
    Any Device
    Anyone
    (% world)
    Anytime
    Bots
    
    
    
    meta-platform runtime
    

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11. “We more often than not
    over-estimate platform
    shifts in the short term
    but under-estimate
    them in the long term.
    – Steven Sinofsky
    

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12. Where to start?
    

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13. Start with empathy for
    a real problem
    

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14. Your bot experience must be
    better and different than an app
    

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15. Conversational
    

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16. Meaning > Protocol
    

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18. What your bot does is more
    important than the conversation
    

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20. Autonomous Agents
    

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21. The best bot
    experiences will
    be built with
    developers
    

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22. How does your bot make
    humans better?
    

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23. Context is key
    PAYMENT IDENTITY HISTORY AMBIENCE TIME LOCATION
    

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24. Think multi-channel not
    omni-channel
    

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25. Bots should be
    intelligent
    

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26. “If intelligence was a cake,
    unsupervised learning would be
    the cake, supervised learning
    would be the icing on the cake,
    and reinforcement learning would
    be the cherry on the cake. We
    know how to make the icing and
    the cherry, but we don't know
    how to make the cake.
    – Yann Lecun
    Deep Learning Pioneer
    Director of AI research at Facebook
    

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27. https://www.etsy.com/listing/54894371/killer-kinetic-lime-green-space-ship
    Your A.I.
    chatbot
    

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28. We should stop trying to create
    intelligent bots top-down
    

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29. Please, join me
    for a thought experiment
    

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30. what will the temperature be like at
    5 o’clock on Tuesday in Austin?
    it should be pleasant, 76F
    Tempy
    Kate
    

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31. Tempy
    Kate
    what will the temperature be like at
    5 o’clock on Tuesday in Austin?
    it should be pleasant, 76F
    

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32. Um Tempy
    temperature
    5/17/2016 17:00 CDT at Austin, TX?
    it should be pleasant, 76F
    

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33. A holon is something that is
    simultaneously a whole and a part.
    Autonomous, self-reliant units that
    possess a degree of independence
    and handle contingencies without
    asking higher authorities for
    instructions.
    – Arthur Koestler,
    The Ghost in the Machine
    

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34. Um
    Hey Um, let me know when
    I should dress for the weather, OK?
    You got it Kate!
    Kate
    

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35. later
    

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36. Um
    Yo Kate, don’t forget your
    umbrella today!
    Kate
    

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37. Cal 8:02 AM
    Kate has a meeting in Austin today at 5PM
    Tempy 8:02 AM
    Temperature in Austin at 5PM today should be 76F
    Precipy 8:03 AM
    85% chance of rain in Austin at 5PM ⛈
    Um 8:04 AM
    I better let Kate know she’ll need her umbrella today ☔
    Uber 8:06 AM
    Shale I request a car for Kate?
    Kevin 8:07 AM
    @Uber awkward… didn’t you get the memo?
    ⬅
    Um 8:04 AM
    Yo @Kate, you’ll need your umbrella today! ☔
    Kate 8:06 AM
    Thanks @Um, you’re the best!
    Kate Backchannel Kate Central
    

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38. Tempy
    Precipy
    Cal
    Um
    Yo Kate, don’t forget your
    umbrella today!
    Kate
    

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39. Kate
    

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40. “What magical trick makes
    us intelligent? The trick is
    that there is no trick. The
    power of intelligence
    stems from our vast
    diversity, not from any
    single, perfect principle.
    –Marvin Minsky
    The Society of Mind
    

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41. Agent
    (holon)
    Holarchy
    

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42. “#$@&%*!
    

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43. BEWARE
    of
    left-pad bot
    

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44. “Think Different
    - Steve Jobs
    44
    

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45. A ridiculously simple bot
    hosting platform
    

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46. Join us on the journey!
    It has only begun.
    

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47. ““If I have seen further
    than others, it is by
    standing upon the
    shoulders of giants”
    - Issac Newton
    

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48. https://beepboophq.com
    @beepboophq
    @mbrevoort
    Beep Boop
    Mike Brevoort
    https://robotsandpencils.com
    @robotsNpencils
    Robots & Pencils
    

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