Upgrade to Pro — share decks privately, control downloads, hide ads and more …

220521_SFN_品質文化試論と『LEADING QUALITY』/220521_SFN_Essay_of_Quality_Culture_and_LEADING_QUALITY

mkwrd
May 21, 2022

220521_SFN_品質文化試論と『LEADING QUALITY』/220521_SFN_Essay_of_Quality_Culture_and_LEADING_QUALITY

ScrumFest Niigata 2022で登壇した資料です。
品質文化試論という記事と書籍『LEADING QUALITY』に関わる話です。

This slide was provided on ScrumFest Niigata 2022.
It is based on the short essay about Quality Culture, and the book "LEADING QUALITY".

Almost written in Japanese.

mkwrd

May 21, 2022
Tweet

More Decks by mkwrd

Other Decks in Technology

Transcript

  1. Mark Ward, 2022-05-21, Scrum Fest Niigata 2022
    Modern Test Management, Intermediate Session
    ඼࣭จԽࢼ࿦ͱ
    ʰLEADING
    QUALITYʱ
    Why Quality Culture Matters Now?
    @mkwrd
    &

    View full-size slide

  2. 1 Mark Ward @mkwrd
    2
    3
    4
    จܥˠϓϩάϥϚʔˠQAΤϯδχΞ
    ΞόϯΪϟϧυ඼࣭ΠϕϯτMarkin' Qualityओ࠵
    @mkwrd
    5 ཱྀͱந৅తࢥߟ͕޷͖ͳ੬ऑϚΠϯυͷࣗ༝ਓ
    ೔໨ͷ.BSLͰ͢
    QA ஌ܙା inɹɹɹɹɹɹɹɹɹɹand
    ϒϨΠϯ

    View full-size slide

  3. @mkwrd
    ࠷ۙͷ੒Ռ׆ಈ
    ೥݄೔

    View full-size slide

  4. @mkwrd
    ࠷ۙͷ੒Ռ׆ಈ
    2021೥12݄03೔ 2022೥05݄20೔
    Translation

    with Refinement
    Translation In Progress
    Ӷҙ຋༁தʂ

    View full-size slide

  5. খචʮ඼࣭จԽࢼ࿦ʯͰ։͚ͨ
    ύϯυϥͷശʹೖ͍ͬͯΔ
    ந৅తͳࢥߟΛݴޠԽ͠Α͏ͱ
    ѱઓۤಆ͢Δ͓࣌ؒͰ͢ɻ
    ͜ͷߨԋͰѻ͏͜ͱ
    @mkwrd

    View full-size slide

  6. ͜ͷߨԋͰͷʮจԽʯΛ
    ఆٛ͠Α͏

    View full-size slide

  7. ͜ͷൃදʹ͓͚Δ
    ʮจԽʯͷఆٛ
    จԽͱ͸ɺݸਓ͓Αͼूஂ͕
    બͿߦಈʹର͢ΔՁ஋෇͚ͷ
    ݯઘͱͳΔɺूஂͷߟ͑ํͰɺ
    ͦͷଘࡏΛೝ஌͍ͯ͠Δ͔
    ൱͔ʹ͔͔ΘΒͣɺ
    ଘࡏ͢Δ΋ͷͰ͋Δɻ
    A "Culture" is the way of
    thinking of a group, which gives
    the reasonable value to
    activities performed by person
    in their group or the group itself.

    It exists whether or not its
    existence is recognized.
    Definition of "Culture"

    in this session
    @mkwrd

    View full-size slide

  8. จԽͱنൣʢϧʔϧʣͱߦಈ
    @mkwrd
    نൣ

    Rule
    จԽ

    Culture
    ߦಈ Action
    ෆՄࢹ ೝࣝՄ
    Մಡ ೝࣝՄ
    Մࢹ ೝࣝՄ

    View full-size slide

  9. نൣ

    Rule
    จԽ

    Culture
    ߦಈ Action
    จԽͱنൣʢϧʔϧʣͱߦಈ
    @mkwrd
    نൣʹै͏ͷͰ

    ߦಈͷՁ஋Λ

    ධՁ͞ΕΔ
    نൣʹ͸ٯΒ͏͕

    จԽʹै͏ͨΊ

    ߦಈ͕ѱ͘ධՁ͞ΕΔ

    ͜ͱ͸͋·Γͳ͍
    نൣʹ΋จԽʹ΋

    ैΘͳ͍ͨΊ

    ߦಈ͸ධՁ͞Εͳ͍

    View full-size slide

  10. نൣ

    Rule
    จԽ

    Culture
    ߦಈ Action
    จԽͱنൣʢϧʔϧʣͱߦಈ
    @mkwrd
    ಺৺ɺͲ͏ࢥͬͯ
    ͍Δ͔ʢࢥߟʣ͸
    ՄࢹԽ͞Εͳ͍ͷͰ
    ධՁ͞Εͳ͍ɻ

    ͨͩɺจԽʹ߹Θͳ͍
    ࢥߟΛӅͯ͠ߦಈ͠
    ଓ͚Δͷ͸େมͩ͠ɺ
    ϝϯλϧΛපΈ͔Ͷ
    ͳ͍ɻ

    View full-size slide

  11. ͜ͷൃදʹ͓͚Δ
    ʮจԽʯͷఆٛ
    จԽͱ͸ɺݸਓ͓Αͼूஂ͕
    બͿߦಈʹର͢ΔՁ஋෇͚ͷ
    ݯઘͱͳΔɺूஂͷߟ͑ํͰɺ
    ͦͷଘࡏΛೝ஌͍ͯ͠Δ͔
    ൱͔ʹ͔͔ΘΒͣɺ
    ଘࡏ͢Δ΋ͷͰ͋Δɻ
    A "Culture" is the way of
    thinking of a group, which gives
    the reasonable value to
    activities performed by person
    in their group or the group itself.

    It exists whether or not its
    existence is recognized.
    Definition of "Culture"

    in this session
    @mkwrd
    ࠶ܝɿReposted

    View full-size slide

  12. ʰ඼࣭จԽࢼ࿦ʱͷ
    എܠʹ͋Δ໰୊ҙࣝ

    View full-size slide

  13. 🤔
    ඼࣭͸ιϑτ΢ΣΞͷͨΊ͚ͩͷ֓೦
    Ͱ͸ͳ͘ɺιϑτ΢ΣΞΛ࡞Δਓɾ૊৫ͷ
    ඼࣭ʹ໨Λ޲͚Δඞཁ͕͋ΔͷͰ͸ͳ͍͔ʁ
    Is Quality not only a concept for
    software, but also for the people and
    organizations that make the software?
    1 2 3 4
    2012೥4݄ 2016೥1݄ 2019೥1݄ 2019೥12݄
    5
    2021೥5݄
    ෭ۀ
    1. ಠཱܥιϑτϋ΢ε
    2. ୈࡾऀݕূاۀ
    3. ۚ༥ܥ
    4. ڭҭܥ
    5. όοΫΦϑΟεܥ
    SES࣌୅ ࣄۀձࣾ࣌୅
    「テスト」の話しかしない?

    View full-size slide

  14. ඼࣭͸ιϑτ΢ΣΞͷͨΊ͚ͩͷ֓೦
    Ͱ͸ͳ͘ɺιϑτ΢ΣΞΛ࡞Δਓɾ૊৫ͷ
    ඼࣭ʹ໨Λ޲͚Δඞཁ͕͋ΔͷͰ͸ͳ͍͔ʁ
    Is Quality not only a concept for
    software, but also for the people and
    organizations that make the software?
    1 2 3 4
    2012೥4݄ 2016೥1݄ 2019೥1݄ 2019೥12݄
    5
    2021೥5݄
    ෭ۀ
    1. ಠཱܥιϑτϋ΢ε
    2. ୈࡾऀݕূاۀ
    SES࣌୅
    「テスト」の話しかしない?
    ݸਓͷࢥߟͱ૊৫ͷจԽ͕
    ҟͳΔํΛ޲͍͍ͯͨ
    ސ٬اۀͷϓϩμΫτΛ্खʹςετ͢Δ
    ͱ͍͏ߦಈʹߴ͍Ձ஋෇͚Λ͢ΔจԽ
    ʢ͓Αͼࣄۀܗଶʣ
    WT
    ߴ඼࣭ͱʮΑ͘ςετ͞Εͨʯ͸
    ҟͳΔͱߟ͑Δࢥߟ
    @mkwrd
    ˠࣄۀձࣾ΁స৬ʢ.BSLͷ৔߹ʣ

    View full-size slide

  15. Θ͔ͬͨɺϕϯμʔاۀͷจԽ͕
    ܅ͷࢥߟʹ߹Θͳ͔ͬͨΜͩͳʁ

    View full-size slide

  16. Ͱɺຊ୊ͷʮ඼࣭จԽʯʹ͸
    Ͳ͏΍ͬͯΞϓϩʔν͢ΔؾΑʁ

    View full-size slide

  17. ඼࣭จԽ
    Quality Culture
    🤔
    @mkwrd

    View full-size slide

  18. ʰ඼࣭จԽࢼ࿦ʱͱ͍͏
    ֎ງΛຒΊͯཧղΛਐΊΔࢼΈ
    ඼࣭จԽͱ͍͏ᐆດͳ΋ͷʹରͯ͠
    ΅͕͘औͬͨΞϓϩʔν
    1

    View full-size slide

  19. ඼࣭จԽ
    @mkwrd
    ૊৫จԽ͸඼࣭จԽΛ
    แؚ͠ɺӨڹΛ༩͑Δ
    ඼࣭จԽͱ૊৫จԽͷ
    ֊૚ߏ଄
    ૊৫จԽ
    ඼࣭จԽ͕૊৫จԽΛ
    ม͑Δ͜ͱ͸೉͍͠
    ඼࣭จԽࢼ࿦ɾ

    View full-size slide

  20. จԽ ઓུ
    @mkwrd
    ઓུΛ࣮ݱ͢ΔͨΊʹ
    ૊৫͸จԽΛҭΉ
    จԽ͸ઓུΛ༰қʹ
    ࣮ߦෆೳʹͰ͖Δ
    จԽͱઓུ͸૊৫ͷ
    ྆ྠ
    ඼࣭จԽࢼ࿦ɾ

    View full-size slide

  21. ඼࣭จԽ
    @mkwrd
    ඼࣭จԽͷ
    ྠֲ
    ૊৫จԽ ૊৫ઓུ
    ඼࣭ઓུ
    ม͑Δͷ
    ೉͍͠
    ํ਑ʹٯΒ͑ͳ͍
    Өڹྗ
    ࣋ͯͦ͏ʁ
    ඼࣭จԽࢼ࿦ɾ

    View full-size slide

  22. 2$2$ͱ͍͏ओுΛ௨͡
    ޫΛ౰ͯͯཧղΛਐΊΔࢼΈ
    ඼࣭จԽͱ͍͏ᐆດͳ΋ͷʹରͯ͠
    ΅͕͘औͬͨΞϓϩʔν
    2
    @mkwrd

    View full-size slide

  23. QC2QC: Quality Control to Quality Culture
    ͍ΘΏΔQCαʔΫϧͱ͔ͷQC
    ඼࣭ίϯτϩʔϧͱ͍͏

    ׆ಈͷىݯ͸ʁ
    ϑϨσϦοΫɾςΠϥʔ

    ʰՊֶత؅ཧ๏ʱ
    19ੈلͷ࢈ۀֵ໋Ͱ

    ޻ۀԽ࣌୅͕౸དྷ͠

    ಇ͖ํʢಇ͔ͤํʣ͕

    ٸܹʹมΘͬͨ
    ͳͥඞཁʹͳͬͨʁ
    ଟ͘ͷਓͷ

    ࢍಉΛಘͨ
    ٸܹͳมԽʹରԠ͢ΔͨΊʹ

    ߟ͑ͨʁ
    ඼࣭ίϯτϩʔϧͱ͍͏֓೦ɺ
    ͓Αͼ࣮ݱํ๏Λߠఆ͢Δࠜڌ

    ͱͯ͠ཧղ͞Εɺੈ୅Λ௒͑ͯ
    ར༻͞Εख๏վળ͞Εਁಁ͠ɺ

    ඼࣭׆ಈͷ౔୆ɾج൫ͱͳͬͨ
    ܗࣜ஌͔Β

    ҉໧஌΁
    @mkwrd

    View full-size slide

  24. QC2QC: Quality Control to Quality Culture
    Quality

    Control
    Quality

    Culture

    View full-size slide

  25. QC2QC: Quality Control to Quality Culture
    Quality

    Control
    Quality

    Culture
    ΅ͨͪ͘͸
    ౰ͨΓલͷΑ͏ʹ
    લఏͱ͞ΕෆՄࢹͱ
    ͳͬͨ඼࣭จԽ
    ͱ͍͏౔୆ͷ্Ͱ
    ඼࣭ίϯτϩʔϧͷ
    μϯεΛ෣͍ͬͯΔ
    ͷ͔΋͠Εͳ͍ɻ

    View full-size slide

  26. ͜ͷൃදʹ͓͚Δ
    ʮจԽʯͷఆٛ
    จԽͱ͸ɺݸਓ͓Αͼूஂ͕
    બͿߦಈʹର͢ΔՁ஋෇͚ͷ
    ݯઘͱͳΔɺूஂͷߟ͑ํͰɺ
    ͦͷଘࡏΛೝ஌͍ͯ͠Δ͔
    ൱͔ʹ͔͔ΘΒͣɺ
    ଘࡏ͢Δ΋ͷͰ͋Δɻ
    A "Culture" is the way of
    thinking of a group, which gives
    the reasonable value to
    activities performed by person
    in their group or the group itself.

    It exists whether or not its
    existence is recognized.
    Definition of "Culture"

    in this session
    @mkwrd
    ࠶ܝɿReposted

    View full-size slide

  27. ਖ਼͍͔͠Ͳ͏͔͸Θ͔ΒΜ͕
    ͦ͏΍ͬͯΞϓϩʔνͨ͠ͷͶɻ

    View full-size slide

  28. Ͱɺͳͥࠓʮ඼࣭จԽʯΛ
    ߟ͑Δඞཁ͕͋ΔͷΑʁ

    View full-size slide

  29. Quality

    Control
    Quality

    Culture
    ඼࣭จԽΛߟ͑ͳ͍ঢ়ଶͩͱɺ
    Կ͕ϝϦοτͩΖ͏ʁ
    ۩ମతͳख๏ʹ
    ϦιʔεΛ
    ूதͰ͖Δɻ
    ந৅తͳ֓೦ʹ
    ࿭Θ͞ΕͣʹࡁΉɻ

    View full-size slide

  30. Quality

    Control
    Quality

    Culture
    ඼࣭จԽΛߟ͑ͳ͍ঢ়ଶͩͱɺ
    Կ͕σϝϦοτͩΖ͏ʁ
    ෆ҆ఆͳ
    Ϗδωε؀ڥͰ
    աڈͷ΍Γํ͕
    ௨༻͠ʹ͘͘ͳΓɺ
    ৽ͨͳ΍Γํ΍
    ໨ඪΛݕ౼Ͱ͖ͳ͘ͳΔɻ

    View full-size slide

  31. Quality

    Control
    Quality

    Culture
    ΅ͨͪ͘ͷ࢓ࣄ͸೥લʹςΠϥʔ͞ΜͱҨࢤΛ
    ܧ͙ऀ͕ͨͪ੔͑ɺվળ͠ɺӅͯ͘͠Εͨ౔୆ͷ্ʹ
    ੒Γཱ͍ͬͯΔ
    VUCA
    "Think Again"ͷ

    ࣌୅Λܴ͑ͯ

    ͍ΔͷͰ͸ͳ͍͔ʁ

    View full-size slide

  32. QC2QC: Quality Control to Quality Culture
    ͍ΘΏΔQCαʔΫϧͱ͔ͷQC
    ඼࣭ίϯτϩʔϧͱ͍͏

    ࢥ૝ͷىݯ͸ʁ
    ϑϨσϦοΫɾςΠϥʔ

    ʰՊֶత؅ཧ๏ʱ
    19ੈلͷ࢈ۀֵ໋Ͱ

    ޻ۀԽ࣌୅͕౸དྷ͠

    ಇ͖ํʢಇ͔ͤํʣ͕

    ٸܹʹมΘͬͨ
    ͳͥඞཁʹͳͬͨʁ
    ଟ͘ͷਓͷ

    ࢍಉΛಘͨ
    ٸܹͳมԽʹରԠ͢ΔͨΊʹ

    ߟ͑ͨʁ
    ඼࣭ίϯτϩʔϧͱ͍͏֓೦ɺ
    ͓Αͼ࣮ݱํ๏Λߠఆ͢Δࠜڌ

    ͱͯ͠ཧղ͞Εɺੈ୅Λ௒͑ͯ
    ར༻͞Εख๏վળ͞Εਁಁ͠ɺ

    ඼࣭׆ಈͷ౔୆ɾج൫ͱͳͬͨ
    ܗࣜ஌͔Β

    ҉໧஌΁
    @mkwrd
    ݱ୅ͷϏδωε؀ڥʹ߹Θͤɺڝ૪ྗΛҡ࣋ɾ޲্ɺ
    ͦͯ͠ʮࣗ෼ͨͪΒ͘͠ʯاۀՁ஋ΛߴΊΔͨΊʹ
    ඼࣭จԽΛ࠶ൃݟɾ࠶ఆٛ͢Δඞཁ͕͋Δ

    View full-size slide

  33. QC2QC: Quality Control to Quality Culture
    @mkwrd

    View full-size slide

  34. ͦ͏͔ɺͱ΋͔͘ʮ඼࣭จԽʯΛ
    ߟ͑Ζͱ͍͏ͷ͕܅ͷओுͩͳʁ
    @mkwrd

    View full-size slide

  35. ͡Ό͋ʮ඼࣭จԽʯΛߟ͑Δʹ͸
    Ͳ͏ͨ͠Β͍͍ͷΑʁ
    @mkwrd

    View full-size slide

  36. ͜ͷൃදʹ͓͚Δ
    ʮจԽʯͷఆٛ
    จԽͱ͸ɺݸਓ͓Αͼूஂ͕
    બͿߦಈʹର͢ΔՁ஋෇͚ͷ
    ݯઘͱͳΔɺूஂͷߟ͑ํͰɺ
    ͦͷଘࡏΛೝ஌͍ͯ͠Δ͔
    ൱͔ʹ͔͔ΘΒͣɺ
    ଘࡏ͢Δ΋ͷͰ͋Δɻ
    A "Culture" is the way of
    thinking of a group, which gives
    the reasonable value to
    activities performed by person
    in their group or the group itself.

    It exists whether or not its
    existence is recognized.
    Definition of "Culture"

    in this session
    @mkwrd
    ࠶ܝɿReposted

    View full-size slide

  37. ͜ͷൃදʹ͓͚Δ
    ʮ඼࣭จԽʯͷఆٛʁ
    ඼࣭จԽͱ͸ɺݸਓ͓Αͼूஂ͕
    બͿ඼࣭ʹؔΘΔߦಈʹର͢Δ
    Ձ஋෇͚ͷݯઘͱͳΔɺ
    ूஂͷߟ͑ํͰɺ
    ͦͷଘࡏΛೝ஌͍ͯ͠Δ͔
    ൱͔ʹ͔͔ΘΒͣɺ
    ଘࡏ͢Δ΋ͷͰ͋Δɻ
    A "Quality Culture" is the way of
    thinking of a group, which gives
    the reasonable value to
    activities, which is related to
    quality, performed by person in
    their group or the group itself.

    It exists whether or not its
    existence is recognized.
    Definition of "Quality Culture"

    in this session??
    @mkwrd

    View full-size slide

  38. ͜ͷൃදʹ͓͚Δ
    ʮ඼࣭จԽʯͷఆٛʁ
    ඼࣭จԽͱ͸ɺݸਓ͓Αͼूஂ͕
    બͿ඼࣭ʹؔΘΔߦಈʹର͢Δ
    Ձ஋෇͚ͷݯઘͱͳΔɺ
    ूஂͷߟ͑ํͰɺ
    ͦͷଘࡏΛೝ஌͍ͯ͠Δ͔
    ൱͔ʹ͔͔ΘΒͣɺ
    ଘࡏ͢Δ΋ͷͰ͋Δɻ
    A "Quality Culture" is the way of
    thinking of a group, which gives
    the reasonable value to
    activities, which is related to
    quality, performed by person in
    their group or the group itself.

    It exists whether or not its
    existence is recognized.
    Definition of "Quality Culture"

    in this session??
    @mkwrd
    ͳΜ͔೉͍͜͠ͱΛ೉͘͠
    ݴ͍ͬͯͯɺݏͩͳ͊ʜʜ

    View full-size slide

  39. ඼࣭
    จԽ
    @mkwrd

    View full-size slide

  40. ඼࣭
    จԽ
    ʮ඼࣭ͱจԽʹ
    ෼͚Δͷ͸
    Ͳ͏͔ʯ
    ඼࣭ จԽ
    ૊৫
    ઓུ
    λ
    ς Ϥί
    ͜ΕΒ͕શͯͰ΋͔֬Ͱ΋ͳ͍Α
    ˏmkwrd
    @mkwrd

    View full-size slide

  41. ඼࣭
    จԽ
    Ձ஋จԽ
    ૊৫ೳྗจԽ
    ΤϯδχΞϦϯάจԽ
    ʮͭͷαϒจԽʹ
    ෼͚Δͷ͸Ͳ͏͔ʯ
    ʮ඼࣭ͱจԽʹ
    ෼͚Δͷ͸
    Ͳ͏͔ʯ
    ඼࣭ จԽ
    ૊৫
    ઓུ
    λ
    ς Ϥί
    ʮ඼࣭จԽͬͯ
    ԿͳͷͦΕ
    ඒຯ͍͠ͷʁʯ
    ͜ΕΒ͕શͯͰ΋͔֬Ͱ΋ͳ͍Α
    ˏYasuharuNishi ˏmkwrd
    @mkwrd

    View full-size slide

  42. ඼࣭
    จԽ
    Ձ஋จԽ
    ૊৫ೳྗจԽ
    ΤϯδχΞϦϯάจԽ
    ʮͭͷαϒจԽʹ
    ෼͚Δͷ͸Ͳ͏͔ʯ
    ʮ඼࣭ͱจԽʹ
    ෼͚Δͷ͸
    Ͳ͏͔ʯ
    ඼࣭ จԽ
    ૊৫
    ઓུ
    λ
    ς Ϥί
    ʮ඼࣭จԽͬͯ
    ԿͳͷͦΕ
    ඒຯ͍͠ͷʁʯ
    ʮͭͷ඼࣭φϥςΟϒʹ
    ෼͚Δͷ͸Ͳ͏͔ʯ
    ੹೚φϥςΟϒ
    ݕূφϥςΟϒ
    Ձ஋φϥςΟϒ
    ୭͕඼࣭ʹ੹೚Λ͔͕࣋ͭ

    ߟ͑ΒΕɺޠΒΕ͍ͯΔ
    ඼࣭޲্ʹͭͳ͕Δ

    ਖ਼͍͠ςετٕ๏͸ͲΕ͔ɾ

    ͲͷπʔϧΛ࢖͏΂͖͔͕

    ߟ͑ΒΕɺޠΒΕ͍ͯΔ
    ඼࣭ʹ౤ࢿͨ͠৔߹ͷݟฦΓ͕

    ߟ͑ΒΕɺޠΒΕ͍ͯΔ
    ͜ΕΒ͕શͯͰ΋͔֬Ͱ΋ͳ͍Α
    ˏYasuharuNishi ˏmkwrd
    @mkwrd

    View full-size slide

  43. 7BMVF/BSS
    Quality

    Culture
    7BMVF$VMUVSF
    0SH"CJMJUZ$VMUVSF
    &OHJOFFSJOH$VMUVSF
    )PXBCPVU
    %JWJEJOHJOUP
    4VC$VMUVSFT
    )PXBCPVU
    %JWJEJOHJOUP
    2VBMJUZ$VMUVSF
    Qua. Cul.
    Org.
    Str.
    6QQFS
    Complement
    8IBUJT
    2VBMJUZ$VMUVSF
    *TJUZVNNZ
    )PXBCPVU
    %JWJEJOHJOUP
    2VBMJUZ/BSSBUJWFT
    0XOFSTIJQ/BSS
    )PXUP5FTU/BSS
    Discussions around 

    who is responsible for quality
    Discussions around

    what the right ways to test or 

    what tools should be used 

    to improve quality
    Discussions around

    what the ROI is for investing

    in quality
    *UT/051FSGFDU"OBMZTJT
    -PXFS
    ˏYasuharuNishi ˏmkwrd
    @mkwrd

    View full-size slide

  44. จԽͷॏཁੑΛཧղ͍ͯͯ͠΋ɺͦΕΛ۩ମԽ͢Δ
    ͷ͸೉͍͠ɻࢲͨͪ͸ɺ૊৫ͷ඼࣭จԽΛΑΓ؆୯
    ʹޠΔͨΊʹศརͳݴ༿͕͋Δ͜ͱʹؾ͕͍ͭͨɻ
    ͦΕ͕ʮ඼࣭φϥςΟϒʢ2VBMJUZ/BSSBUJWFʣʯ
    ͩɻ
    ඼࣭φϥςΟϒ͸ɺاۀͰ඼࣭ʹ͍ͭͯߟ͑ͨΓ࿩
    ͨ͠Γ͍ͯ͠ΔɺͦͷʮޠΒΕํʯͩɻ
    ʢதུʣ
    ͦͷଘࡏΛ஌͍ͬͯΑ͏ͱ͍·͍ͱφϥςΟϒ͸
    ଘࡏ͠ɺاۀͷ඼࣭จԽʹ೔ʑӨڹ͍ͯ͠Δɻ

    View full-size slide

  45. ੹೚φϥςΟϒ
    ݕূφϥςΟϒ
    Ձ஋φϥςΟϒ
    ୭͕඼࣭ʹ੹೚Λ͔͕࣋ͭ

    ߟ͑ΒΕɺޠΒΕ͍ͯΔ
    ඼࣭޲্ʹͭͳ͕Δ

    ਖ਼͍͠ςετٕ๏͸ͲΕ͔ɾ

    ͲͷπʔϧΛ࢖͏΂͖͔͕

    ߟ͑ΒΕɺޠΒΕ͍ͯΔ
    ඼࣭ʹ౤ࢿͨ͠৔߹ͷݟฦΓ͕

    ߟ͑ΒΕɺޠΒΕ͍ͯΔ
    7BMVF/BSS
    0XOFSTIJQ/BSS
    )PXUP5FTU/BSS
    Discussions around 

    who is responsible for quality
    Discussions around

    what the right ways to test or 

    what tools should be used 

    to improve quality
    Discussions around

    what the ROI is for investing

    in quality
    ඼࣭φϥςΟϒ Quality Narrative

    View full-size slide

  46. ඼࣭φϥςΟϒ Quality Narrative,
    Λௐࠪ͢Δͱ
    If you research
    ඼࣭จԽ͕ݟ͑ͯ͘Δʂ
    Quality Culture!!
    you will see

    View full-size slide

  47. ͜ͷൃදʹ͓͚Δ
    ʮจԽʯͷఆٛ
    จԽͱ͸ɺݸਓ͓Αͼूஂ͕
    બͿߦಈʹର͢ΔՁ஋෇͚ͷ
    ݯઘͱͳΔɺूஂͷߟ͑ํͰɺ
    ͦͷଘࡏΛೝ஌͍ͯ͠Δ͔
    ൱͔ʹ͔͔ΘΒͣɺ
    ଘࡏ͢Δ΋ͷͰ͋Δɻ
    A "Culture" is the way of
    thinking of a group, which gives
    the reasonable value to
    activities performed by person
    in their group or the group itself.

    It exists whether or not its
    existence is recognized.
    Definition of "Culture"

    in this session
    @mkwrd
    ࠶ܝɿReposted

    View full-size slide

  48. ʮ඼࣭จԽʯ͸ɺ͋Γ·͊͢ʂ

    View full-size slide

  49. ʮจԽʯͱ͍͏ݴ༿ͷ.BSLͳΓͷఆٛΛࣔ͠
    ͔ͦ͜Β֎Εͳ͍Α͏ʹͭͭ͠ɺ
    খචʮ඼࣭จԽࢼ࿦ʯͷഎܠɺ
    2$2$ͱ͍͏ΞΠσΞͷ঺հΛ͠·ͨ͠ɻ
    ͱ͍͏Θ͚Ͱ
    @mkwrd

    View full-size slide

  50. ͞Βʹʮແ͍ʯͱࢥΘΕ͕ͪͳ඼࣭จԽ͕
    ࣮͸ʮ͋Δʯ͜ͱΛࣔ͠ɺ
    ͳ͍ͥ·඼࣭จԽΛѻ͏ඞཁ͕͋Γɺ
    ·ͨͲ͏ͨ͠Β඼࣭จԽͷݱঢ়Λ஌Δ͜ͱ͕
    Ͱ͖Δͷ͔Λɺ͓ಧ͚͠·ͨ͠Αɻ
    ͱ͍͏Θ͚Ͱ
    @mkwrd

    View full-size slide

  51. Θ͔ͬͨɺແ͍ͱࢥΘΕ͕ͪͳ
    ʮ඼࣭จԽʯ͸ʮ͋ΔʯΜͩͶʁ
    @mkwrd

    View full-size slide

  52. ͦͯ͠ɺݱঢ়Λ஌ΔͨΊʹ͸
    ඼࣭φϥςΟϒΛௐࠪ͢Δͷ͔ɻ
    @mkwrd

    View full-size slide

  53. ʮ඼࣭จԽʯΛΑΓྑ͘ৢ੒͢Δ
    ʹ͸Ͳ͏ͨ͠Β͍͍ͷΑʁ
    @mkwrd

    View full-size slide

  54. @mkwrd
    ͦͷ౴͑͸ʜʜ
    ͥͻɺҰॹʹߟ͑·͠ΐ͏ʂ
    ͱ͍͏ΑΓҰॹʹߟ͍͑ͯͩ͘͞ʂʂ

    View full-size slide

  55. @mkwrd
    ͦͷ౴͑͸ʜʜ
    Translation In Progress
    Ӷҙ຋༁தʂ
    ຋༁͕ग़൛͞ΕͨΒͥͻ͓खݩʹʂ
    ͳΜͳΒݪஶ΋ͦΜͳʹ͓ߴ͘ͳ͍ʂ

    View full-size slide

  56. Mark Ward, 2022-05-21, Scrum Fest Niigata 2022
    Modern Test Management, Intermediate Session
    ඼࣭จԽࢼ࿦ͱ
    ʰLEADING
    QUALITYʱ
    Why Quality Culture Matters Now?
    @mkwrd
    &

    View full-size slide