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Community: The Secret Ingredient for DevOps

Nathen Harvey
November 01, 2016

Community: The Secret Ingredient for DevOps

Successful DevOps requires collaboration. Collaboration improves when you grow from colleagues to a community.

This is an exploration of the community-side of DevOps. How do you participate in the larger DevOps community? How do you build an “internal” community around DevOps practices? Open source?! how do I even start with contributing to the community?

Hear about some successful teams are incorporating lessons learned from open source, DevOps, and other communities. Leave with some ideas of things to try in your own environment.

This was presented at DevOpsDays Ohio https://www.devopsdays.org/events/2016-ohio/welcome/

Nathen Harvey

November 01, 2016
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  1. @nathenharvey Community: The Secret Ingredient for DevOps Nathen Harvey

  2. @nathenharvey Nathen Harvey VP, Community Development at Chef Co-host of

    the Food Fight Show Podcast Occasional farmer – http://ei.chef.io Love eggs – http://eggs.chef.io #hugops – http://hugops.chef.io @nathenharvey nharvey@chef.io
  3. @nathenharvey My Columbus Community

  4. @nathenharvey My Columbus Community DevOpsDays

  5. @nathenharvey My Columbus Community DevOpsDays Elementary School

  6. @nathenharvey My Columbus Community DevOpsDays Elementary School Home

  7. @nathenharvey Wall of Confusion http://dev2ops.org/2010/02/what-is-devops/

  8. @nathenharvey People Products Companies

  9. @nathenharvey FORM DIVERSE BONDS

  10. @nathenharvey FORM DIVERSE BONDS •  Take people to lunch, or

    have meetings, with people outside your specialty
  11. @nathenharvey FORM DIVERSE BONDS •  Take people to lunch, or

    have meetings, with people outside your specialty •  Ask them what they do, and try and understand their problems and perspective
  12. @nathenharvey FORM DIVERSE BONDS •  Take people to lunch, or

    have meetings, with people outside your specialty •  Ask them what they do, and try and understand their problems and perspective •  Legal, Finance, Sales, Marketing, Business Development, Software Development, Systems Administrators, Security Professionals, Product
  13. @nathenharvey Demo Days!

  14. @nathenharvey Demo Days! •  Weekly

  15. @nathenharvey Demo Days! •  Weekly •  Anyone with anything to

    show
  16. @nathenharvey Demo Days! •  Weekly •  Anyone with anything to

    show •  Invite everyone
  17. @nathenharvey Demo Days! •  Weekly •  Anyone with anything to

    show •  Invite everyone •  Record it and post it internally
  18. @nathenharvey Chef Demo Days Playlist on YouTube https://goo.gl/UEfyKl

  19. @nathenharvey

  20. @nathenharvey Post Mortems •  Invoke the space: here to learn,

    not blame •  Describe the incident •  Establish the timeline •  Identify contributing factors •  Describe customer impact •  Describe remediation tasks •  Describe improvement tasks
  21. @nathenharvey Post Mortems •  Time to Detect •  Time to

    Resolve
  22. @nathenharvey Post Mortems – Who Attends? •  Required   Incident

    commander   People actively involved in incident response   Representative from each team likely to receive action items •  Invited   Engineering, Operations, and everything in-between   The entire company
  23. @nathenharvey Post Mortems – Who Attends? •  Required   Incident

    commander   People actively involved in incident response   Representative from each team likely to receive action items •  Invited   Engineering, Operations, and everything in-between   The entire company   The public
  24. @nathenharvey Slack - https://goo.gl/LqYhEA

  25. @nathenharvey Meetups

  26. @nathenharvey Conferences

  27. @nathenharvey Open Source

  28. DEVOPS A cultural and professional movement, focused on how we

    build and operate high velocity organizations, born from the experiences of its practitioners.
  29. None
  30. Non-bullet slide Non-bullet slide subtitle Community Our Foundation

  31. Building a DevOps Community •  Internal •  Form diverse bonds

    •  Demo Days •  Post Mortems •  External •  Online community •  Meetups and Conferences •  Open Source
  32. You are responsible… •  For your learning •  For your

    development •  For your career •  For your teammates •  For lots of important things
  33. …but you are not alone! •  Find a mentor • 

    Lean on your peers •  Mentor someone •  Give back
  34. Nathen Harvey VP, Community Development at Chef Co-host of the

    Food Fight Show Podcast Occasional farmer – http://ei.chef.io Love eggs – http://eggs.chef.io #hugops – http://hugops.chef.io @nathenharvey nharvey@chef.io
  35. None