Community: The Secret Ingredient for DevOps

Successful DevOps requires collaboration. Collaboration improves when you grow from colleagues to a community.

This is an exploration of the community-side of DevOps. How do you participate in the larger DevOps community? How do you build an “internal” community around DevOps practices? Open source?! how do I even start with contributing to the community?

Hear about some successful teams are incorporating lessons learned from open source, DevOps, and other communities. Leave with some ideas of things to try in your own environment.

This was presented at DevOpsDays Ohio https://www.devopsdays.org/events/2016-ohio/welcome/

Transcript

1. @nathenharvey Community: The Secret Ingredient for DevOps Nathen Harvey
2. @nathenharvey Nathen Harvey VP, Community Development at Chef Co-host of the Food Fight Show Podcast Occasional farmer – http://ei.chef.io Love eggs – http://eggs.chef.io #hugops – http://hugops.chef.io @nathenharvey nharvey@chef.io
3. @nathenharvey My Columbus Community
4. @nathenharvey My Columbus Community DevOpsDays
5. @nathenharvey My Columbus Community DevOpsDays Elementary School
6. @nathenharvey My Columbus Community DevOpsDays Elementary School Home
7. @nathenharvey Wall of Confusion http://dev2ops.org/2010/02/what-is-devops/
8. @nathenharvey People Products Companies
9. @nathenharvey FORM DIVERSE BONDS
10. @nathenharvey FORM DIVERSE BONDS •  Take people to lunch, or have meetings, with people outside your specialty
11. @nathenharvey FORM DIVERSE BONDS •  Take people to lunch, or have meetings, with people outside your specialty •  Ask them what they do, and try and understand their problems and perspective
12. @nathenharvey FORM DIVERSE BONDS •  Take people to lunch, or have meetings, with people outside your specialty •  Ask them what they do, and try and understand their problems and perspective •  Legal, Finance, Sales, Marketing, Business Development, Software Development, Systems Administrators, Security Professionals, Product
13. @nathenharvey Demo Days!
14. @nathenharvey Demo Days! •  Weekly
15. @nathenharvey Demo Days! •  Weekly •  Anyone with anything to show
16. @nathenharvey Demo Days! •  Weekly •  Anyone with anything to show •  Invite everyone
17. @nathenharvey Demo Days! •  Weekly •  Anyone with anything to show •  Invite everyone •  Record it and post it internally
18. @nathenharvey Chef Demo Days Playlist on YouTube https://goo.gl/UEfyKl
19. @nathenharvey
20. @nathenharvey Post Mortems •  Invoke the space: here to learn, not blame •  Describe the incident •  Establish the timeline •  Identify contributing factors •  Describe customer impact •  Describe remediation tasks •  Describe improvement tasks
21. @nathenharvey Post Mortems •  Time to Detect •  Time to Resolve
22. @nathenharvey Post Mortems – Who Attends? •  Required   Incident commander   People actively involved in incident response   Representative from each team likely to receive action items •  Invited   Engineering, Operations, and everything in-between   The entire company
23. @nathenharvey Post Mortems – Who Attends? •  Required   Incident commander   People actively involved in incident response   Representative from each team likely to receive action items •  Invited   Engineering, Operations, and everything in-between   The entire company   The public
24. @nathenharvey Slack - https://goo.gl/LqYhEA
25. @nathenharvey Meetups
26. @nathenharvey Conferences
27. @nathenharvey Open Source
28. DEVOPS A cultural and professional movement, focused on how we build and operate high velocity organizations, born from the experiences of its practitioners.
30. Non-bullet slide Non-bullet slide subtitle Community Our Foundation
31. Building a DevOps Community •  Internal •  Form diverse bonds •  Demo Days •  Post Mortems •  External •  Online community •  Meetups and Conferences •  Open Source
32. You are responsible… •  For your learning •  For your development •  For your career •  For your teammates •  For lots of important things
33. …but you are not alone! •  Find a mentor •  Lean on your peers •  Mentor someone •  Give back
34. Nathen Harvey VP, Community Development at Chef Co-host of the Food Fight Show Podcast Occasional farmer – http://ei.chef.io Love eggs – http://eggs.chef.io #hugops – http://hugops.chef.io @nathenharvey nharvey@chef.io