DevOps Community Of Practice

DevOps Community Of Practice

Everyone here at DevOpsDays is on a journey. The journey has names like: DevOps Transformation, Digital Transformation, or IT Modernization. This talk will explore some of the tools, workflows, practices, and mindset that lead to success.

Along your [DevOps digital modernization automation ] journey, you will encounter new tools, new workflows, and higher-levels of collaboration across all teams. Along the journey, teams will reorient to help deliver customer outcomes and tighten feedback loops. The principles and practices required are, collectively, known as “DevOps.” This talk will explore the meaning of DevOps and introduce you and your team to its principles and practices.

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Nathen Harvey

April 18, 2018
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Transcript

  1. DevOps Community Of Practice @nathenharvey chef.io

  2. Scale

  3. None
  4. None
  5. We are on a journey Awakenings Continuous Everything Outcome- centric

    IT
  6. technology culture

  7. INFRA OPS SECURITY NETWORK CLOUD DEV BUSINESS CUSTOMER OUTCOME

  8. SERVICE OPERATIONS SERVICE DELIVERY MIDDLEWARE/ESB/PLATFORM INFRASTRUCTURE SERVICES LOB Line of

    Business LOB Line of Business LOB Line of Business LOB Line of Business LOB Line of Business LOB Line of Business APPLICATION DEVELOPMENT Service-oriented IT
  9. THOUGHT LEADERS BEST PRACTICES IDEAS KNOWLEDGE STRATEGY TRENDS TECHNOLOGY Centers

    of Excellence
  10. THOUGHT LEADERS BEST PRACTICES IDEAS KNOWLEDGE STRATEGY TRENDS TECHNOLOGY Centers

    of Excellence
  11. SERVICE OPERATIONS SERVICE DELIVERY MIDDLEWARE/ESB/PLATFORM INFRASTRUCTURE SERVICES LOB Line of

    Business LOB Line of Business LOB Line of Business LOB Line of Business LOB Line of Business LOB Line of Business APPLICATION DEVELOPMENT Service-oriented IT
  12. None
  13. SERVICE OPERATIONS SERVICE DELIVERY MIDDLEWARE/ESB/PLATFORM INFRASTRUCTURE SERVICES LOB Line of

    Business LOB Line of Business LOB Line of Business LOB Line of Business LOB Line of Business LOB Line of Business APPLICATION DEVELOPMENT You aren’t my only customer
  14. LOB Line of Business LOB Line of Business LOB Line

    of Business LOB Line of Business LOB Line of Business SERVICE OPERATIONS SERVICE DELIVERY MIDDLEWARE/ESB/PLATFORM INFRASTRUCTURE SERVICES APPLICATION DEVELOPMENT The business takes control
  15. LOB Line of Business LOB Line of Business LOB Line

    of Business LOB Line of Business LOB Line of Business LOB Line of Business SERVICE OPERATIONS SERVICE DELIVERY MIDDLEWARE/ESB/PLATFORM INFRASTRUCTURE SERVICES APPLICATION DEVELOPMENT The business takes control
  16. Will Moore Director, Engineering Services Aaron’s, Inc. @willmoore

  17. LOB Line of Business LOB Line of Business LOB Line

    of Business Vertical Integration
  18. LOB Line of Business LOB Line of Business LOB Line

    of Business Application Development Community Infrastructure Services Community Vertical Integration with Communities of Practice
  19. THOUGHT LEADERS BEST PRACTICES IDEAS KNOWLEDGE STRATEGY TRENDS TECHNOLOGY Centers

    of Excellence
  20. ECOMMERCE DATACENTER OPS ANALYTICS HARDWARE IOT MANAGED SERVICES BUSINESS Communities

    of Practice CONTINUOUS AUTOMATION
  21. Non-bullet slide Non-bullet slide subtitle Community of Practice •  Collaborative

    •  Inclusive •  Do Change
  22. Align Incentives & Objectives • On my team responsibilities are shared

  23. Make the Work Visible

  24. Failure is an opportunity to learn • On my team failures

    are treated primarily as opportunities to improve the system
  25. Assessing Information Processing •  On my team… •  information is

    actively sought •  failures are learning opportunities, and messengers of them are not punished •  responsibilities are shared •  cross-functional collaboration is encouraged and rewarded •  new ideas are welcomed •  failures are treated primarily as opportunities to improve the system
  26. A typology of organisational cultures https://continuousdelivery.com/images/westrum.png | http://qualitysafety.bmj.com/content/13/suppl_2/ii22

  27. A cultural and professional movement focused on how to build

    and operate high-velocity organizations, born from the experiences of its practitioners. DevOps
  28. Non-bullet slide Non-bullet slide subtitle Community Our Foundation

  29. INFRA OPS SECURITY NETWORK CLOUD DEV BUSINESS CUSTOMER OUTCOME

  30. OPS SECURITY NETWORK CLOUD DEV BUSINESS CUSTOMER OUTCOME INFRA

  31. OPS SECURITY NETWORK CLOUD DEV BUSINESS CUSTOMER OUTCOME INFRA

  32. Questions That Matter in Service to Real Work •  How

    do we decrease the time between software deployments? •  How do we minimize the time required to detect incidents? •  How do we minimize the time required to recover from incidents? •  How do we improve cross-team collaboration?
  33. Thank You! Nathen Harvey VP, Community Development Chef Software, Inc.

    @nathenharvey .