Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
Breadcrumbs
Search
niko
September 04, 2014
Business
0
7k
Breadcrumbs
niko
September 04, 2014
Tweet
Share
More Decks by niko
See All by niko
Breadcrumbs for AmFam
niko_ski
0
360
Redox Integration Engine and You
niko_ski
0
4.9k
Breadcrumbs Enterprise
niko_ski
0
210
Other Decks in Business
See All in Business
株式会社サイバーリンクス|カルチャーデック
cyberlinks
0
490
20251003-GENDA経営戦略チーム-Value-Upの全体像
geshi0820
0
1.6k
株式会社Cake.jp Company Deck
cakejpcorp
0
1.4k
Team Topologies Second Edition - launch events - 25 September 2025
matthewskelton
PRO
0
630
パーソルイノベーション_会社案内
pinotalentbranding
1
33k
TechnoKuRo LLC.
technokuro
0
170
Sustainability Report
kuradashi
0
25k
業務紹介@第3回セキュリティ若手の会 〜セキュリティ+そのためのお仕事〜 / Introducing my work at the 3rd sec_wakate event
nttcom
0
710
なぞる事例コンテンツ制作サービス_NAZORU_CASE
nazoru
PRO
0
300
DevHRに全部賭けろ
nealle
0
170
セーフィー株式会社(Safie Inc.) 会社紹介資料
safie_recruit
6
380k
MagicPodを使い倒すメドレーの活用術 / How to utilize of MagicPod
medley
1
170
Featured
See All Featured
Building a Scalable Design System with Sketch
lauravandoore
463
33k
Designing for Performance
lara
610
69k
Code Reviewing Like a Champion
maltzj
526
40k
XXLCSS - How to scale CSS and keep your sanity
sugarenia
249
1.3M
Optimising Largest Contentful Paint
csswizardry
37
3.5k
RailsConf & Balkan Ruby 2019: The Past, Present, and Future of Rails at GitHub
eileencodes
140
34k
Large-scale JavaScript Application Architecture
addyosmani
514
110k
The MySQL Ecosystem @ GitHub 2015
samlambert
251
13k
Into the Great Unknown - MozCon
thekraken
40
2.1k
Easily Structure & Communicate Ideas using Wireframe
afnizarnur
194
16k
個人開発の失敗を避けるイケてる考え方 / tips for indie hackers
panda_program
115
20k
Site-Speed That Sticks
csswizardry
13
920
Transcript
for your Health IT questions and answers.!
This is our short story.! (…these slides are meant for
reading.)!
We used to work at!
We realized that the most important knowledge in the company
was kept in the brains of the most tenured employees. !
New employees spent their first two years making the same
mistakes their predecessors made.! “It feels like you’re reinventing the wheel.” ! – Epic Employee, year 2!
You had to know who to ask to get the
information you need.!
Knowledge was siloed across the campus.!
That’s why we created!
A simple platform to ask questions, and get the answers
you need.!
None
Ask a question.!
None
Tags (not silos) ensure that subject matter experts are notified.!
Users vote on questions and answers. The best float to
the top.!
information is logged in a searchable database.!
Users earn reputation crumbs for using the site appropriately. These
points are a measure of knowledge in a given area. !
We launched a similar platform on Epic’s intranet and told
80 new-hires in March 2012. ! !
We launched a similar platform on Epic’s intranet and told
80 new-hires in March 2012. ! ! The platform was never sanctioned or officially communicated.!
The new-hires used it to answer their questions.!
The new-hires used it to answer their questions.! They started
bringing in their teams and managers. !
In less than a year, 6,300 Epic employees used the
system to get answers to their questions. ! 7,000! year 1!
We saw a 1:4 ! question to answer ratio.!
We saw a 1:4 ! question to answer ratio.! !
That means users got a larger answer set and more discussion on their questions.!
On average, users spend almost 5 minutes on the site
per visit.! ! ! ! ! ! ! !
On average, users spend almost 5 minutes on the site
per visit.! ! ! ! ! ! ! ! ! ! These are colleagues helping each other across various roles and divisions of the company, improving integrated knowledge, and breaking down silos of information.!
By opening up this dialog, employees are able to turn
knowledge into a strategic asset for your company.!
We have good news. ! ! Breadcrumbs is available to
your organization. !
BreadcrumbsQA.com! for your Health IT questions and answers.! (Free!)!