2019-03-06 「運用自動化」とは /20190306-operation-what-automation

Operation Lab ӡ༻ઃܭϥϘ ӡ༻ઃܭϥϘ߹ಉձࣾ ʮӡ༻ࣗಈԽʯͱ͸ 1 γχΞΞʔΩςΫτ೾ా໺༟Ұ ʮӡ༻ࣗಈԽͷجຊݪଇʯγϦʔζ૯࿦ TTNKQ

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ࣗಈԽͷجຊݪଇʯͱ͸ 2 ଟ͘ͷӡ༻ݱ৔ʹ͓͍ͯɺ޻਺࡟ݮΛ໨తͱͨ͠ʮӡ༻ࣗಈԽʯͷඞཁ ੑ͕ڣ͹Εɺଟ༷ͳʮӡ༻ࣗಈԽʯϓϩμΫτͷಋೖ͕ࢼΈΒΕ͍ͯ· ͢ɻ  ͔͠͠ɺӡ༻ࣗಈԽʹ͸ଟ͘ͷෆ౎߹΍෭࡞༻͕͋Γɺҙਤʹશ͘൓͠ ͨ݁ՌΛ΋ͨΒ͢͜ͱͷํ͕Ή͠Ζଟ͍ͷ͕ݱ࣮Ͱ͢ɻ
ຊࢿྉͰ͸ɺʮӡ༻ࣗಈԽ͕ӡ༻ݱ৔ʹ༩͑Δக໋తͳӨڹΛճආ͠ɺ ӡ༻ݱ৔ʹͱͬͯ࠷దͳӡ༻؀ڥΛ࣮ݱ͢ΔͨΊʹඞཁͳجຊతͳߟ͑ ํʯΛʮӡ༻ࣗಈԽͷجຊݪଇʯͱఆٛ͠ɺͦͷ಺༰ʹ͍ͭͯӡ༻ઃܭ ϥϘ߹ಉձࣾͷݚڀ׆ಈ͓Αͼཧ࿦ԽΛ౿·͑ͯղઆ͠·͢ɻ ׬੒͞Εͨʮཧ࿦ʯͰ͸ͳ͍ͷͰɺποίϛ΍ίϝϯτ׻ܴͰ͢ɻ

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ࣗಈԽͷجຊݪଇʯγϦʔζ ༧ఆ 3 • ૯࿦ʮӡ༻ࣗಈԽʯͱ͸ • جຊݪଇ
• جຊݪଇ • جຊݪଇ ઈࢍ੔ཧத جຊݪଇͷଓฤͱͯ͠ʮجຊ͡Όͳ͍͚Ͳॏཁͳݪଇʯ ΋ॱ࣍੔ཧɾൃද༧ఆͰ͢ɻ ࠓճ͸ίί ઈࢍ੔ཧத ઈࢍ੔ཧத

Operation Lab ӡ༻ઃܭϥϘ ࠓճͷΞδΣϯμ 4 ʮӡ༻ʯͱ͸ ʮӡ༻ࣗಈԽʯͱ͸
ʮӡ༻ࣗಈԽʯʹෆՄܽͳͭͷࢹ఺ ·ͱΊ ࠓޙͷ༧ఆ

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ʯͱ͸ 5

Operation Lab ӡ༻ઃܭϥϘ ·ͣʮӡ༻ʯͱ͸Կ͔Λ໌֬ʹ͢Δඞཁ͕͋Δ 6 ࣮͸ɺਓʹΑͬͯ֓೦͕ҟͳΔɻ ӡ༻ ߏ੒มߋ ͬͯӡ༻? ෦ॺؒௐ੔
ͬͯӡ༻? ௐࠪݚڀ ͬͯӡ༻? ো֐ݪҼͷ ௐࠪͬͯӡ༻? ʮӡ༻ʯͱ͸

ʮӡ༻ʯͱ͸ ࣈٛ • ͏·͘ػೳΛಇ͔ͤ༻͍Δ͜ͱɺ׆༻ɻ • ͦͷ΋ͷͷ΋ͭػೳΛੜ͔ͯ͠༻͍Δ͜ͱɻ׆༻ɻ Operation Lab ӡ༻ઃܭϥϘ 7
޿ࣙԓୈ࿡൛ େࣙઘ ʮԿ͔Λ׆༻ʯ͠ͳ͍׆ಈ͸ʮӡ༻ʯͱ͸ݴ͑ͳ͍ɻ ʮӡ༻ʯͱ͸

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ʯΛʮαʔϏεσϦόϦʯͱଊ͑Δ 8 ސ٬ɾ֎෦αʔϏε outbound inbound outbound inbound
֎෦ࢧԉ૊৫ inbound inbound ӡ༻ϝϯόʔ outbound inbound ಺෦ڠௐ/ࢧԉ૊৫ inbound outbound ϦΫΤετ σϦόϦ σϦόϦ σϦόϦ σϦόϦ ϦΫΤετ ϦΫΤετ ϦΫΤετ ӡ༻ݱ৔ ૭ޱ ϑϩϯτΤϯυ όοΫΤϯυ outbound outbound ϦΫΤετʹର͢ΔσϦόϦͷ܁Γฦ͠ ى఺͔ͭऴ఺ ग़యܦӦ৘ใֶձ೥य़قશࠃݚڀൃදେձʮӡ༻ۀ຿ϓϩηεͷϞσϧԽʯ ʮӡ༻ʯͱ͸

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ʯΛʮαʔϏεσϦόϦʯͱ͢ΔϝϦοτ 9 • ઐ໳ੑ αʔϏεͱσϦόϦ ͕໌֬ʹͳΔ •
ʮαʔϏεʯࢹ఺Ͱ෺ࣄΛߟ͑ΔΑ͏ʹͳΔ • ʮσϦόϦʯࢹ఺ͰఆྔධՁ͕ՄೳʹͳΔ Quality Cost Delivery ඼࣭ͱ͍͏Ձ஋؍ ࣌ؒͱ͍͏෺ੑ ֹۚͱ͍͏෺ੑ Ϣʔβ αʔϏε σϦόϦ ʮӡ༻ʯͱ͸

Operation Lab ӡ༻ઃܭϥϘ ࢀߟʮӡ༻ʯ͸ʮαʔϏεσϦόϦʯ 10 • ࣾ಺ͷΠϯϑϥӡ༻ • ʮґཔݩ෦ॺ΁ͷαʔϏεʯͷσϦόϦͱߟ͑Δɻ •
ʮಓ۩ͷ͓कΓʯ͔Βͷ୤٫ʹܨ͕ΔՄೳੑ͕͋Δɻ • ΞϥʔτରԠ • γεςϜ͔Βʮ෮چϦΫΤετʯ͕དྷͨͱߟ͑Δɻ • ʮ෮چͱ͍͏αʔϏεʯͷσϦόϦͱ͍͏ࢹ఺Ͱߟ͑Δɻ ʮӡ༻ʯͱ͸

Operation Lab ӡ༻ઃܭϥϘ αʔϏεͱ͸Կ͔ 11 • ΤϯυϢʔβͷ՝୊Λղܾ͢Δ͜ͱ • ࣾ಺Ϣʔβͷ՝୊Λղܾ͢Δ͜ͱ •
୭͔ͷ՝୊Λղܾ͢Δ͜ͱΛ ؒ઀తʹ ࢧԉ͢Δ͜ͱ Ϣʔβͷʮ՝୊ʯΛղܾ͢Δ͜ͱ શͯͷۀ຿͸ʮαʔϏεʯͱଊ͑Δ͜ͱ͕Ͱ͖Δ ໨త Ϗδωεͷ࿩ ʮӡ༻ʯͱ͸ αʔϏε

Operation Lab ӡ༻ઃܭϥϘ σϦόϦͱ͸Կ͔ 12 • ߴ౓ͳ൓෮ੑɺ࠶ݱੑ͕ٻΊΒΕΔۀ຿׆ಈɻ • ಠࣗੑΑΓ΋҆ఆੑɺ߹ཧੑ͕Ձ஋Λ࣋ͭۀ຿׆ಈɻ •
ఆྔධՁʹΑΔ߹ཧੑݕূΛલఏͱͨ͠ۀ຿׆ಈɻ αʔϏεΛ҆ఆత߹ཧతʹఏڙ͢Δ͜ͱ શͯͷఆৗۀ຿͸ʮσϦόϦʯͱଊ͑Δ͜ͱ͕Ͱ͖Δ खஈ ΤϯδχΞϦϯάͷ࿩ ʮӡ༻ʯͱ͸ ܧଓՄೳͳঢ়ଶΛ࣮ݱ͢Δ͜ͱ σϦόϦ

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ʯͱ͸ ӡ༻ݱ৔ʹ͓͚Δఆٛ 13 ӡ༻૊৫ͷϦιʔεΛ׆༻͠ɺରՁ΍ධՁΛಘΔ͜ͱΛ໨తʹɺ ֎෦ʹରͯ͠ɺܧଓతʹԿΒ͔ͷαʔϏεΛఏڙ͢Δ͜ͱɻ ʮαʔϏεΛܧଓతʹσϦόϦ͢Δ͜ͱʯ ࿈ࡌɿݱ৔ࢹ఺͔Βͷӡ༻ํ๏࿦
ୈ3ճ ໌೔ͷӡ༻ݱ৔ͷͨΊʹ - ӡ༻ϑϨʔϜϫʔΫͱ͍͏ࢹ఺ IUUQTUIJOLJUDPKQTUPSZ QBHF$ ʮԿ͔Λ׆༻͢Δʯ׆ಈ͸ʮӡ༻ʯͰ͋Δɻ ʮӡ༻ʯͱ͸ ఆٛԽ • ʮӡ༻ʯ ʮେࣙઘʯʹ͓͚Δఆٛ • ͦͷ΋ͷͷ΋ͭػೳΛੜ͔ͯ͠༻͍Δ͜ͱɻ׆༻ɻ

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ʯۀ຿ͷຊ࣭ اۀͷ৔߹ 14 ӡ༻૊৫ͷϦιʔεΛ׆༻͠ɺରՁ΍ධՁΛಘΔ͜ͱΛ໨తʹɺ ֎෦ʹରͯ͠ɺܧଓతʹԿΒ͔ͷαʔϏεΛఏڙ͢Δ͜ͱɻ ʮӡ༻ʯͱ͸ •
ʮܧଓاۀͷલఏʯ ࡒ຿ձܭʹ͓͚Δެ४ͷͭ • اۀ͕কདྷʹΘͨͬͯܧଓͯ͠ࣄۀ׆ಈΛߦ͏ɺͱ͍͏લఏɻ Ұൠతʹʮӡ༻ۀ຿ʯΛߦ͏૊৫͸ɺܧଓاۀͰ͋Δɻ ࣄۀʹ͓͚Δʮӡ༻ʯۀ຿ͷຊ࣭͸ɺҎԼͷΑ͏ʹઆ໌Ͱ͖Δɻ ӡ༻૊৫͕࣋ͭϦιʔεΛ׆༻ͯ͠ɺࣄۀΛܧଓ͢Δ͜ͱɻ ӡ༻ۀ຿ͷຊ࣭͸ʮࣄۀܧଓੑʯͷ࣮ݱ

Operation Lab ӡ༻ઃܭϥϘ ·ͱΊʮӡ༻ʯͱ͸ ӡ༻ݱ৔ʹ͓͚Δఆٛ 15 ӡ༻ۀ຿ͷຊ࣭͸ʮࣄۀܧଓੑʯͷ࣮ݱ ʮӡ༻ʯͱ͸ ఆٛԽ ʮαʔϏεΛܧଓతʹσϦόϦ͢Δ͜ͱʯ
ӡ༻૊৫ͷϦιʔεΛ׆༻͠ɺରՁ΍ධՁΛಘΔ͜ͱΛ໨తʹɺ ֎෦ʹରͯ͠ɺܧଓతʹԿΒ͔ͷαʔϏεΛఏڙ͢Δ͜ͱɻ

Operation Lab ӡ༻ઃܭϥϘ ͜ͷ྆ऀ͕ଗͬͯʮࣄۀܧଓʯ͕Մೳ ࢀߟʮӡ༻ʯʹ͓͚ΔͭͷՁ஋ͱࣄۀܧଓੑ 16 Ϗδωεͷ શମ࠷దԽ Ϗδωεͷܧଓ ݱ৔ͱ͍͏
෦෼࠷దԽ ఆৗۀ຿ͷܧଓ ӡ༻ݱ৔ͷ ࣮ઓೳྗ ӡ༻ݱ৔ͷ جૅೳྗ ໨త αʔϏεՁ஋ Ϗδωε खஈ σϦόϦՁ஋ ΤϯδχΞϦϯά ʮӡ༻ʯͱ͸

Operation Lab ӡ༻ઃܭϥϘ ࢀߟ೔ຊޠͷʮӡ༻ʯͱӳޠͷPQFSBUJPO 17 • ʮӡ༻ʯ େࣙઘ •
ͦͷ΋ͷͷ΋ͭػೳΛੜ͔ͯ͠༻͍Δ͜ͱɻ׆༻ɻ • PQFSBUJPO -POHNBO%JDUJPOBSZPG$POUFNQPSBSZ&OHMJTI • <.&%*$"->UIFQSPDFTTPGDVUUJOHJOUPTPNFPOF`TCPEZUP SFQBJSPSSFNPWFBQBSUUIBUJTEBNBHF • <803,"$5*7*5*&4>UIFXPSLPSBDUJWJUJFTEPOFCZB CVTJOFTTPSPSHBOJ[BUJPO PSUIFQSPDFTTPGEPJOHUIJTXPSL ʮӡ༻ʯPQFSBUJPO Ͱ͸ͳ͍ɺ͔΋͠Εͳ͍ ʮӡ༻ʯͱ͸

Operation Lab ӡ༻ઃܭϥϘ ࢀߟ೔ຊޠͷʮӡ༻ʯͱӳޠͷPQFSBUJPO 18 ຋༁ʹΑΔʮӡ༻ʯPQFSBUJPOΛ ࣮ࡍʹ΋౳ՁͱܾΊ෇͚࣮ͯફ͢Δͱɺɺɺ ޡࣦͬͯ͏Ձ஋͕͋Δ͔΋͠Εͳ͍ ຋༁ຊΛಡΈਐΊΔ্Ͱৗʹ಄ʹஔ͘΂͖ϙΠϯτ ʮӡ༻ʯͱ͸

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ࣗಈԽʯͱ͸ 19

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ʯͱ͸ ӡ༻ݱ৔ʹ͓͚Δఆٛ ࠶ܝ 20 ʮӡ༻ࣗಈԽʯͱ͸ ӡ༻ۀ຿ͷຊ࣭͸ʮࣄۀܧଓੑʯͷ࣮ݱ
ఆٛԽ ʮαʔϏεΛܧଓతʹσϦόϦ͢Δ͜ͱʯ ӡ༻૊৫ͷϦιʔεΛ׆༻͠ɺରՁ΍ධՁΛಘΔ͜ͱΛ໨తʹɺ ֎෦ʹରͯ͠ɺܧଓతʹԿΒ͔ͷαʔϏεΛఏڙ͢Δ͜ͱɻ

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ࣗಈԽʯͱ͸ ӡ༻ݱ৔ʹ͓͚Δఆٛ 21 ʮӡ༻ࣗಈԽʯͱ͸ ఆٛԽ ʮαʔϏεσϦόϦΛࣗಈԽ͢Δ͜ͱʯ
ӡ༻૊৫ͷϦιʔεΛ׆༻͠ɺରՁ΍ධՁͷ޲্Λ໨తʹɺ ֎෦ʹର͢ΔܧଓతͳԿΒ͔ͷαʔϏεఏڙͷҰ෦΋͘͠͸શͯ ΛࣗಈԽ͢Δ͜ͱ ӡ༻ࣗಈԽͷຊ࣭͸ʮࣄۀܧଓੑʯͷ޲্

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ࣗಈԽʯͱ͸αʔϏεσϦόϦͷࣗಈԽ 22 ʮӡ༻ࣗಈԽʯͱ͸ • ʮαʔϏεʯࢹ఺Ͱઃܭɾ࣮૷͢Δඞཁ͕͋Δ • ʮσϦόϦʯࢹ఺ͰఆྔධՁ͢Δඞཁ͕͋Δ
Quality Cost Delivery ඼࣭ͱ͍͏Ձ஋؍ ࣌ؒͱ͍͏෺ੑ ֹۚͱ͍͏෺ੑ Ϣʔβ αʔϏε σϦόϦ ӡ༻ࣗಈԽ • ӡ༻ࣗಈԽͷຊ࣭͸ʮࣄۀܧଓੑʯͷ޲্ ʮαʔϏεσϦόϦΛࣗಈԽ͢Δ͜ͱʯ

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ࣗಈԽʯ͸ʮӡ༻ඪ४ԽʯͷҰͭ 23 ӡ༻ۀ຿ΛίʔυϨϕϧ·ͰఆܕԽ ඪ४Խ ͠ɺ ࣮૷·Ͱߦ͏͜ͱɻ ӡ༻ࣗಈԽͷҐஔ෇͚
ࣾ಺੍खӡ༻ ӡ༻ͷఆܕԽ ӡ༻ࣗಈԽ ඪ४ԽϨϕϧ த ඪ४ԽϨϕϧ ߴ ඪ४ԽϨϕϧ ௿ ίʔυϨϕϧ खॱॻϨϕϧ ݸʑਓ͕ಠࣗ ʮӡ༻ࣗಈԽʯͱ͸

Operation Lab ӡ༻ઃܭϥϘ ஫ҙ఺ʮӡ༻ࣗಈԽʯΑ͋͘Δצҧ͍ 24 ʮࣗಈԽ͢Ε͹ఆܕԽ͞ΕΔʯΘ͚Ͱ͸ͳ͍ ඪ४ԽϨϕϧ ௿ ࣾ಺੍खӡ༻ ӡ༻ͷఆܕԽ
ӡ༻ࣗಈԽ ඪ४ԽϨϕϧ த ඪ४ԽϨϕϧ ௿ खॱॻϨϕϧ ݸʑਓ͕ಠࣗ Ұ଍ඈͼ ઃܭͳ͖࣮૷ʹؕΓɺ࢓༷όάΛੜΈ΍͍͢ º ࢓༷όάͷմ ֤࣮૷͕ಠࣗ ʮӡ༻ࣗಈԽʯͱ͸

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ࣗಈԽʯʹෆՄܽͳͭͷࢹ఺ 25

Operation Lab ӡ༻ઃܭϥϘ ࢹ఺اۀͷࣄۀܧଓੑ޲্ʹߩݙ͢Δ͔ 26 ʮӡ༻ࣗಈԽʯʹෆՄܽͳͭͷࢹ఺ • Ϗδωεͷܧଓʹߩݙ͢Δඞཁ͕͋Δɻ • ސ٬΍ཁ๬ͷมԽʹॊೈʹରԠͰ͖Δඞཁ͕͋Δɻ
• ࢢ৔΍֎෦؀ڥͷมԽʹॊೈʹରԠͰ͖Δඞཁ͕͋Δɻ • ఆৗۀ຿ͷܧଓʹߩݙ͢Δඞཁ͕͋Δɻ • ୲౰ऀͷҟಈʹ࣮֬ʹରԠͰ͖Δඞཁ͕͋Δɻ • ٕज़΍಺෦؀ڥͷมԽʹ࣮֬ʹରԠͰ͖Δඞཁ͕͋Δɻ ʮαʔϏεσϦόϦΛࣗಈԽ͢Δ͜ͱʯ ӡ༻ࣗಈԽͷຊ࣭͸ʮࣄۀܧଓੑʯͷ޲্

Operation Lab ӡ༻ઃܭϥϘ ʮαʔϏεσϦόϦΛࣗಈԽ͢Δ͜ͱʯ ࢹ఺اۀͷࣄۀܧଓੑ޲্ʹߩݙ͢Δ͔ 27 ʮӡ༻ࣗಈԽʯʹෆՄܽͳͭͷࢹ఺ ӡ༻ࣗಈԽͷຊ࣭͸ʮࣄۀܧଓੑʯͷ޲্ ࣄۀܧଓੑ͕޲্͠ͳ͍ࣗಈԽ͸ ʮӡ༻ࣗಈԽʯͰ͸ͳ͍

Operation Lab ӡ༻ઃܭϥϘ 28 ӡ༻ࣗಈԽͷຊ࣭͸ʮࣄۀܧଓੑʯͷ޲্ • มԽʹॊೈʹରԠͰ͖ͳ͍ࣗಈԽ • ਓͷҟಈʹ࣮֬ʹରԠͰ͖ͳ͍ࣗಈԽ •
ਅ࣮ࣗಈԽ͸ߗ௚Խ • ʮࣗಈԽʯ͸ɺۀ຿Λߗ௚Խͤ͞Δ • ʮ͓໾ॴରԠʯ͔͠Ͱ͖ͳ͍௿෇ՃՁ஋ͳӡ༻ݱ৔΁ ෆ౎߹ͳਅ࣮ ݱ৔ىҼ ࣄۀܧଓੑ͕௿Լ͢ΔࣗಈԽ ࢹ఺اۀͷࣄۀܧଓੑ޲্ʹߩݙ͢Δ͔ ʮӡ༻ࣗಈԽʯʹෆՄܽͳͭͷࢹ఺

Operation Lab ӡ༻ઃܭϥϘ ࢹ఺ӡ༻ݱ৔ͷαʔϏεՁ஋޲্ʹߩݙ͢Δ͔ 29 ʮӡ༻ࣗಈԽʯʹෆՄܽͳͭͷࢹ఺ ސ٬ɾ֎෦αʔϏε outbound inbound outbound
inbound ֎෦ࢧԉ૊৫ inbound inbound ӡ༻ϝϯόʔ outbound inbound ಺෦ڠௐ/ࢧԉ૊৫ inbound outbound ϦΫΤετ σϦόϦ σϦόϦ σϦόϦ σϦόϦ ϦΫΤετ ϦΫΤετ ϦΫΤετ ӡ༻ݱ৔ ૭ޱ ϑϩϯτΤϯυ όοΫΤϯυ outbound outbound ͜͜ʹରͯ͠ ͲΜͳՁ஋Λ ಧ͚Δ͔ ࣗ෼ୡ͕ͲΜͳ ෇ՃՁ஋Λ෇༩ ͢Δͷ͔ ʮαʔϏεʯࢹ఺Ͱઃܭɾ࣮૷͢Δඞཁ͕͋Δ ʮαʔϏεσϦόϦΛࣗಈԽ͢Δ͜ͱʯ ग़యܦӦ৘ใֶձ೥य़قશࠃݚڀൃදେձʮӡ༻ۀ຿ϓϩηεͷϞσϧԽʯ

Operation Lab ӡ༻ઃܭϥϘ ࢹ఺ӡ༻ݱ৔ͷαʔϏεՁ஋޲্ʹߩݙ͢Δ͔ 30 ʮӡ༻ࣗಈԽʯʹෆՄܽͳͭͷࢹ఺ ʮαʔϏεʯࢹ఺Ͱઃܭɾ࣮૷͢Δඞཁ͕͋Δ αʔϏεՁ஋͕޲্͠ͳ͍ࣗಈԽ͸ ʮӡ༻ࣗಈԽʯͰ͸ͳ͍ ʮαʔϏεσϦόϦΛࣗಈԽ͢Δ͜ͱʯ

Operation Lab ӡ༻ઃܭϥϘ ࢹ఺ӡ༻ݱ৔ͷαʔϏεՁ஋޲্ʹߩݙ͢Δ͔ 31 ʮαʔϏεʯࢹ఺Ͱઃܭɾ࣮૷͢Δඞཁ͕͋Δ • Ϣʔβͷ՝୊ղܾʹߩݙ͠ͳ͍ࣗಈԽ • ࣗ෼ୡͷࡶ༻Λղܾ͢Δ͚ͩͷࣗಈԽ
αʔϏεՁ஋͕޲্͠ͳ͍ࣗಈԽ ෆ౎߹ͳਅ࣮ ϚωδϝϯτىҼ • ਅ࣮ʮӡ༻ࣗಈԽʯ͸Ϣʔβʹ͸ؔ܎ͳ͍ • Ϣʔβ͸ʮखಈ͔ࣗಈ͔ʯΑΓ΋ɺʮ඼࣭΍ೲظʯΛؾʹ͢Δɻ • αʔϏεՁ஋ͷ্͕Βͳ͍ࣗಈԽ͸Ϗδωεతʹ͸ແՁ஋ ʮӡ༻ࣗಈԽʯʹෆՄܽͳͭͷࢹ఺

Operation Lab ӡ༻ઃܭϥϘ ࢹ఺ӡ༻ݱ৔ͷσϦόϦՁ஋޲্ʹߩݙ͢Δ͔ 32 ʮӡ༻ࣗಈԽʯʹෆՄܽͳͭͷࢹ఺ • ߴ౓ͳ൓෮ੑɺ࠶ݱੑɺ҆ఆੑɺ߹ཧੑ͕Ձ஋ • ఆྔධՁʹΑΔ߹ཧੑݕূ͕લఏ
ʮ࿦ཧతʹਖ਼͍͠ʯ͕લఏͱͳΔՁ஋ྖҬ ʮσϦόϦʯࢹ఺ͰఆྔධՁ͢Δඞཁ͕͋Δ ʮαʔϏεσϦόϦΛࣗಈԽ͢Δ͜ͱʯ

Operation Lab ӡ༻ઃܭϥϘ ʮσϦόϦʯࢹ఺ͰఆྔධՁ͢Δඞཁ͕͋Δ ࢹ఺ӡ༻ݱ৔ͷσϦόϦՁ஋޲্ʹߩݙ͢Δ͔ 33 ʮӡ༻ࣗಈԽʯʹෆՄܽͳͭͷࢹ఺ σϦόϦՁ஋͕޲্͠ͳ͍ࣗಈԽ͸ ʮӡ༻ࣗಈԽʯͰ͸ͳ͍ ʮαʔϏεσϦόϦΛࣗಈԽ͢Δ͜ͱʯ

Operation Lab ӡ༻ઃܭϥϘ ʮσϦόϦʯࢹ఺ͰఆྔධՁ͢Δඞཁ͕͋Δ ࢹ఺ӡ༻ݱ৔ͷσϦόϦՁ஋޲্ʹߩݙ͢Δ͔ 34 • ൓෮ੑɾ࠶ݱੑɾ҆ఆੑɾ߹ཧੑͷͳ͍ࣗಈԽ • ఆྔධՁʹΑΔݕূΛ͠ͳ͍ࣗಈԽ
σϦόϦՁ஋͕޲্͠ͳ͍ࣗಈԽ ෆ౎߹ͳਅ࣮ ϚωδϝϯτىҼ • ਅ࣮ʮӡ༻ࣗಈԽʯ͸໨తʹͳΓ΍͍͢ • ࣮࣭తͳޮՌ͕ͳͯ͘΋ಋೖࣗମ͕ʮ੒Ռʯͱͯ͠ධՁ͞Ε΍͍͢ɻ • ੒Ռ໨తͷਓʹΑΔʮমാ೶ۀతͳӡ༻ࣗಈԽʯ͕ߦΘΕ΍͍͢ɻ ʮӡ༻ࣗಈԽʯʹෆՄܽͳͭͷࢹ఺

Operation Lab ӡ༻ઃܭϥϘ :FT :FT :FT ʮӡ༻ࣗಈԽʯ͸ͭͷࢹ఺͔Βઃܭ͢Δ 35 ʮӡ༻ࣗಈԽʯʹෆՄܽͳͭͷࢹ఺ ࣄۀܧଓੑ޲্ʹߩݙ
αʔϏεՁ஋޲্ʹߩݙ σϦόϦՁ஋޲্ʹߩݙ ʮӡ༻ࣗಈԽʯͰ͋Δ ઃܭ։࢝ ࢹ఺ ࢹ఺ ࢹ఺ /P ʮӡ༻ࣗಈԽʯͰ͸ͳ͍ •Ϣʔβͷ՝୊ղܾʹߩݙ͠ͳ͍ࣗಈԽ •ࣗ෼ୡͷࡶ༻Λղܾ͢Δ͚ͩͷࣗಈԽ •൓෮ੑɾ࠶ݱੑɾ҆ఆੑɾ߹ཧੑͷͳ͍ࣗಈԽ •ఆྔධՁʹΑΔݕূΛ͠ͳ͍ࣗಈԽ •มԽʹॊೈʹରԠͰ͖ͳ͍ࣗಈԽ •ਓͷҟಈʹ࣮֬ʹରԠͰ͖ͳ͍ࣗಈԽ /P /P

Operation Lab ӡ༻ઃܭϥϘ ·ͱΊ 36

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ࣗಈԽʯͱ͸ ӡ༻ݱ৔ʹ͓͚Δఆٛ 37 ·ͱΊ ఆٛԽ ʮαʔϏεσϦόϦΛࣗಈԽ͢Δ͜ͱʯ
ӡ༻૊৫ͷϦιʔεΛ׆༻͠ɺରՁ΍ධՁͷ޲্Λ໨తʹɺ ֎෦ʹର͢ΔܧଓతͳԿΒ͔ͷαʔϏεఏڙͷҰ෦΋͘͠͸શͯ ΛࣗಈԽ͢Δ͜ͱ ӡ༻ࣗಈԽͷຊ࣭͸ʮࣄۀܧଓੑʯͷ޲্

ʮӡ༻ࣗಈԽʯʹෆՄܽͳͭͷࢹ఺ • اۀͷࣄۀܧଓੑ޲্ʹߩݙ͢Δ͔ • ࣄۀܧଓੑ͕޲্͠ͳ͍ࣗಈԽ͸ʮӡ༻ࣗಈԽʯͰ͸ͳ͍ • ӡ༻ݱ৔ͷαʔϏεՁ஋޲্ʹߩݙ͢Δ͔ •
αʔϏεՁ஋͕޲্͠ͳ͍ࣗಈԽ͸ʮӡ༻ࣗಈԽʯͰ͸ͳ͍ • ӡ༻ݱ৔ͷσϦόϦՁ஋޲্ʹߩݙ͢Δ͔ • σϦόϦՁ஋͕޲্͠ͳ͍ࣗಈԽ͸ʮӡ༻ࣗಈԽʯͰ͸ͳ͍ Operation Lab ӡ༻ઃܭϥϘ 38 ·ͱΊ

Operation Lab ӡ༻ઃܭϥϘ :FT :FT :FT ʮӡ༻ࣗಈԽʯ͸ͭͷࢹ఺͔Βઃܭ͢Δ 39 ࣄۀܧଓੑ޲্ʹߩݙ αʔϏεՁ஋޲্ʹߩݙ
σϦόϦՁ஋޲্ʹߩݙ ʮӡ༻ࣗಈԽʯͰ͋Δ ઃܭ։࢝ ࢹ఺ ࢹ఺ ࢹ఺ /P ʮӡ༻ࣗಈԽʯͰ͸ͳ͍ •Ϣʔβͷ՝୊ղܾʹߩݙ͠ͳ͍ࣗಈԽ •ࣗ෼ୡͷࡶ༻Λղܾ͢Δ͚ͩͷࣗಈԽ •൓෮ੑɾ࠶ݱੑɾ҆ఆੑɾ߹ཧੑͷͳ͍ࣗಈԽ •ఆྔධՁʹΑΔݕূΛ͠ͳ͍ࣗಈԽ •มԽʹॊೈʹରԠͰ͖ͳ͍ࣗಈԽ •ਓͷҟಈʹ࣮֬ʹରԠͰ͖ͳ͍ࣗಈԽ /P /P ·ͱΊ

Operation Lab ӡ༻ઃܭϥϘ ࠓޙͷ༧ఆ 40

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ࣗಈԽͷجຊݪଇʯγϦʔζ ༧ఆ 41 • ૯࿦ʮӡ༻ࣗಈԽʯͱ͸ • جຊݪଇʮ000ʯͷલఏ
• جຊݪଇʮ000ʯͷલఏ • جຊݪଇʮ000ʯͷલఏ ઈࢍ੔ཧத ઈࢍ੔ཧத ࠓճ͸ίί ࣍ճ͸ίί جຊݪଇͷଓฤͱͯ͠ʮجຊ͡Όͳ͍͚Ͳॏཁͳݪଇʯ ΋ॱ࣍੔ཧɾൃද༧ఆͰ͢ɻ

IUUQXXXPQFSBUJPOMBCDPKQ OperationLab ӡ༻ઃܭ

2019-03-06 「運用自動化」とは /20190306-operation-what-a...

2019-03-06 「運用自動化」とは /20190306-operation-what-automation

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