運用業務の「構造化」 /20190524-structured-operation

ssmjp 2019/05での発表資料(その1)です。

# 運用自動化の基本原則シリーズ
- 2019-03-06 「運用自動化」とは: https://speakerdeck.com/opelab/20190306-operation-what-automation
- 2019-05-24 運用業務の「構造化」: https://speakerdeck.com/opelab/20190524-structured-operation
- 2019-04-18 運用自動化の基本原則1 「引継ぎの原則」: https://speakerdeck.com/opelab/20190418-operation-automation-basis-principle-1
- 2019-05-24 運用自動化の基本原則2「平易化の原則」: https://speakerdeck.com/opelab/20190524-operation-automation-basic-principle-2

# 運用自動化の基本原則シリーズ 番外編
- 2019-03-06 ダメな「運用自動化」の3類型 + α: https://speakerdeck.com/opelab/operation-automation-3-bad-model
- 2019-04-18 「運用自動化」に対する幻想: https://speakerdeck.com/opelab/operation-automation-illusion

(運用設計ラボ合同会社 波田野裕一)

Transcript

1. Operation Lab ӡ༻ઃܭϥϘ ӡ༻ઃܭϥϘ߹ಉձࣾ ӡ༻ۀ຿ͷʮߏ଄Խʯ 1 
   
   γχΞΞʔΩςΫτ
   ೾ా໺
   ༟Ұ ʮӡ༻ࣗಈԽͷجຊݪଇʯجૅ TTNKQ
   
2. Operation Lab ӡ༻ઃܭϥϘ ࠓճͷΞδΣϯμ 2  ʮӡ༻ࣗಈԽʯͷ໎૸Λճආ͢ΔͨΊʹ
    ʮӡ༻ۀ຿ʯͷߏ଄Խ
    ʮӡ༻ۀ຿ʯߏ଄Խͷྫ
3. Operation Lab ӡ༻ઃܭϥϘ 
   ʮӡ༻ࣗಈԽʯͷ໎૸Λճආ͢ΔͨΊʹ 3
4. Operation Lab ӡ༻ઃܭϥϘ ͳͥʮӡ༻ࣗಈԽʯ͸
   ໎૸͢Δͷ͔ 4
5. Ծઆ
   ӡ༻ۀ຿͕ʮߏ଄Խʯ͞Ε͍ͯͳ͍  ਓ͕ཧղ͠΍͍͢Α͏ʹͳ͍ͬͯͳ͍ɻ
    γεςϜ͕औΓѻ͍΍͍͢Α͏ʹͳ͍ͬͯͳ͍ɻ
    ࿦ཧతʹਖ਼͍͜͠ͱΛݕূ͍ͯ͠ͳ͍ɻ Operation Lab ӡ༻ઃܭϥϘ 5 
   ʮӡ༻ࣗಈԽʯͷ໎૸Λճආ͢ΔͨΊʹ ʮӡ༻ࣗಈԽʯ͕໎૸͢Δͷ͸
   ͦ΋ͦ΋ӡ༻ۀ຿͕ߏ଄Խ͞Ε͍ͯͳ͍ͨΊ
6. େલఏ
   ӡ༻ۀ຿Λʮߏ଄Խʯ͢Δ  ਓ͕ཧղ͠΍͍͢Α͏ʹ͢Δɻ
    γεςϜ͔ΒऔΓѻ͍΍͍͢Α͏ʹ͢Δɻ
    ࿦ཧతʹਖ਼͍͜͠ͱΛݕূͰ͖ΔΑ͏ʹ͢Δɻ Operation Lab ӡ༻ઃܭϥϘ 6 ӡ༻ۀ຿ͷʮߏ଄Խʯ͕ʮӡ༻ࣗಈԽʯͷେલఏ 
   ʮӡ༻ࣗಈԽʯͷ໎૸Λճආ͢ΔͨΊʹ
7. Operation Lab ӡ༻ઃܭϥϘ 
   ʮӡ༻ۀ຿ʯͷߏ଄Խ 7
8. Operation Lab ӡ༻ઃܭϥϘ ৘ใͷߏ଄
   શମ૾ 8 
   ʮӡ༻ۀ຿ʯͷߏ଄Խ SPPU ৘ใπϦʔ CSBODI CSBODI ৘ใϊʔυ OPEF OPEF ৘ใωοτϫʔΫ OPEF OPEF OPEF OPEF
9. Operation Lab ӡ༻ઃܭϥϘ ৘ใߏ଄ԽͷਐΊํ
   શମ૾ 9 ৘ใπϦʔઃܭ ৘ใϊʔυߏங ৘ใωοτϫʔΫߏங 4UFQ 4UFQ 4UFQ ৘ใπϦʔݟ௚͠ 4UFQ9 SPPU CSBODI CSBODI OPEF OPEF OPEF OPEF OPEF OPEF 
   ʮӡ༻ۀ຿ʯͷߏ଄Խ
10. Operation Lab ӡ༻ઃܭϥϘ ৘ใߏ଄ԽͷਐΊํ
    4UFQ 10 SPPU CSBODI OPEF CSBODI OPEF OPEF OPEF OPEF OPEF ৘ใπϦʔઃܭ 4UFQ τοϓμ΢ϯΞϓϩʔν
    ͔Β࢝·Δ 
    ʮӡ༻ۀ຿ʯͷߏ଄Խ
11. Operation Lab ӡ༻ઃܭϥϘ ৘ใߏ଄ԽͷਐΊํ
    4UFQ
    
    4UFQ 11 SPPU OPEF OPEF OPEF OPEF OPEF OPEF ৘ใϊʔυߏங ৘ใωοτϫʔΫߏங 4UFQ 4UFQ ϘτϜΞοϓΞϓϩʔν
    Ͱൃలͤ͞Δ τοϓμ΢ϯΞϓϩʔν
    ͔Β࢝·Δ ৘ใπϦʔઃܭ 4UFQ 
    ʮӡ༻ۀ຿ʯͷߏ଄Խ
12. Operation Lab ӡ༻ઃܭϥϘ ৘ใߏ଄ԽͰॏཁͳࣄ 12 SPPU OPEF OPEF OPEF OPEF OPEF OPEF τοϓμ΢ϯΞϓϩʔν
    ͔Β࢝·Δ ϘτϜΞοϓΞϓϩʔν
    Ͱൃలͤ͞Δ ྆Ξϓϩʔνͷ
    ੔߹తͳ઀߹ ৘ใπϦʔݟ௚͠ 4UFQ9 ৘ใϊʔυߏங ৘ใωοτϫʔΫߏங 4UFQ 4UFQ ৘ใπϦʔઃܭ 4UFQ 
    ʮӡ༻ۀ຿ʯͷߏ଄Խ
13. Operation Lab ӡ༻ઃܭϥϘ ৘ใͷߏ଄Խ
    શମ૾ 13 SPPU OPEF OPEF OPEF OPEF OPEF OPEF ৘ใπϦʔઃܭ 4UFQ τοϓμ΢ϯΞϓϩʔν
    ͔Β࢝·Δ ৘ใϊʔυߏங ৘ใωοτϫʔΫߏங 4UFQ 4UFQ ৘ใπϦʔݟ௚͠ 4UFQ9 ϘτϜΞοϓΞϓϩʔν
    Ͱൃలͤ͞Δ ྆Ξϓϩʔνͷ
    ੔߹తͳ઀߹ 
    ʮӡ༻ۀ຿ʯͷߏ଄Խ
14. Operation Lab ӡ༻ઃܭϥϘ ӡ༻ۀ຿ͷߏ଄Խ
    ৘ใߏ଄ԽͱϞσϧ͸ಉ͡ 14 ӡ༻֓ཁઃܭ 4UFQ τοϓμ΢ϯΞϓϩʔν
    ͔Β࢝·Δ ӡ༻ৄࡉઃܭ ߴ෇ՃՁ஋Խ 4UFQ 4UFQ ӡ༻֓ཁઃܭݟ௚͠ 4UFQ9 ܦӦ૚ ӡ༻ཁһ ӡ༻ཁһ શମ࠷దઃܭ ෦෼࠷దઃܭ ෇ՃՁ஋ઃܭ ϘτϜΞοϓΞϓϩʔν
    Ͱൃలͤ͞Δ ྆Ξϓϩʔνͷ
    ੔߹తͳ઀߹ 
    ʮӡ༻ۀ຿ʯͷߏ଄Խ
15. Operation Lab ӡ༻ઃܭϥϘ ೔ຊͷӡ༻ݱ৔
    ݱ࣮
    ඇߏ଄త 15 τοϓμ΢ϯΞϓϩʔν
    ͕ଘࡏ͠ͳ͍ ϘτϜΞοϓΞϓϩʔν
    ͕ൃࢄ͍ͯ͠Δ ݱ৔͔ΒͷఏҊ͕ແ͍ αΠϩԽ அઈ τοϓͷ͍ͨ͠ࣄ͕ Θ͔Βͳ͍ ઀߹΋͠ͳ͍
    ੔߹΋͠ͳ͍ ܦӦ૚ ӡ༻ཁһ ӡ༻ཁһ 
    ʮӡ༻ۀ຿ʯͷߏ଄Խ
16. Operation Lab ӡ༻ઃܭϥϘ ·ͱΊ
    ʮӡ༻ۀ຿ʯͷߏ଄Խ
    શମ૾ 16 Ϧιʔε Ϧιʔε ܦӦ૚ ӡ༻ཁһ ӡ༻֓ཁઃܭ 4UFQ ӡ༻ৄࡉઃܭ ߴ෇ՃՁ஋Խ 4UFQ 4UFQ ӡ༻֓ཁઃܭݟ௚͠ 4UFQ9 શମ࠷దઃܭ ෦෼࠷దઃܭ ෇ՃՁ஋ઃܭ τοϓμ΢ϯΞϓϩʔν
    ͔Β࢝·Δ ϘτϜΞοϓΞϓϩʔν
    Ͱൃలͤ͞Δ ྆Ξϓϩʔνͷ
    ੔߹తͳ઀߹ Ϧιʔε Ϧιʔε Ϧιʔε Ϧιʔε 
    ʮӡ༻ۀ຿ʯͷߏ଄Խ
17. Operation Lab ӡ༻ઃܭϥϘ 
    ʮӡ༻ۀ຿ʯߏ଄Խͷྫ 17
18. Operation Lab ӡ༻ઃܭϥϘ ͳͥ"84͸ʮมԽʹڧ͘ɺεέʔϧ͓Αͼ࣋ଓՄೳʯͳͷ͔
    Ұྫ 18 "3/ "NB[PO
    3FTPVSDF
    /BNF
    Ͱ৘ใπϦʔΛߏங 4UFQ 3FTPVSDF
    *%
    JOTUBODF
    JE
    ͳͲ
    Ͱ৘ใϊʔυΛߏங 3FTPVDF
    *%ؒͰωοτϫʔΫߏ଄Λߏஙͯ͠
    ৽نػೳͷϦϦʔε 4UFQ 4UFQ "3/ͷ௥Ճɾߋ৽ 4UFQ9 SFTPVSDF
    *% SFTPVSDF
    *% SFTPVSDF
    *% SFTPVSDF
    *% SFTPVSDF
    *% SFTPVSDF
    *% τοϓμ΢ϯΞϓϩʔν
    ͔Β࢝·Δ ϘτϜΞοϓΞϓϩʔν
    Ͱൃలͤ͞Δ ྆Ξϓϩʔνͷ
    ੔߹తͳ઀߹ 
    ʮӡ༻ۀ຿ʯߏ଄Խͷྫ
19. Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ۀ຿ʯΛ
    ߏ଄Խ͠·͠ΐ͏ 19
20. Operation Lab ӡ༻ઃܭϥϘ ࢀߟ
    աڈͷൃදࢿྉ 20 IUUQTXXXPQTMBCKQQVCMJTI աڈͷൃදࢿྉ͸
    0QT-BCKQ
    ͱ͍͏αΠτʹஔ͍ͯ͋Γ·͢ɻ
21. IUUQXXXPQFSBUJPOMBCDPKQ OperationLab ӡ༻ઃܭ