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運用業務の「構造化」 /20190524-structured-operation

Ea29e2b19d11b48f867ae71d6a6de5df?s=47 opelab
May 24, 2019

運用業務の「構造化」 /20190524-structured-operation

ssmjp 2019/05での発表資料(その1)です。

# 運用自動化の基本原則シリーズ
- 2019-03-06 「運用自動化」とは: https://speakerdeck.com/opelab/20190306-operation-what-automation
- 2019-05-24 運用業務の「構造化」: https://speakerdeck.com/opelab/20190524-structured-operation
- 2019-04-18 運用自動化の基本原則1 「引継ぎの原則」: https://speakerdeck.com/opelab/20190418-operation-automation-basis-principle-1
- 2019-05-24 運用自動化の基本原則2「平易化の原則」: https://speakerdeck.com/opelab/20190524-operation-automation-basic-principle-2

# 運用自動化の基本原則シリーズ 番外編
- 2019-03-06 ダメな「運用自動化」の3類型 + α: https://speakerdeck.com/opelab/operation-automation-3-bad-model
- 2019-04-18 「運用自動化」に対する幻想: https://speakerdeck.com/opelab/operation-automation-illusion

(運用設計ラボ合同会社 波田野裕一)

Ea29e2b19d11b48f867ae71d6a6de5df?s=128

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May 24, 2019
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  1. Operation Lab ӡ༻ઃܭϥϘ ӡ༻ઃܭϥϘ߹ಉձࣾ ӡ༻ۀ຿ͷʮߏ଄Խʯ 1  γχΞΞʔΩςΫτ೾ా໺༟Ұ ʮӡ༻ࣗಈԽͷجຊݪଇʯجૅ TTNKQ

  2. Operation Lab ӡ༻ઃܭϥϘ ࠓճͷΞδΣϯμ 2  ʮӡ༻ࣗಈԽʯͷ໎૸Λճආ͢ΔͨΊʹ  ʮӡ༻ۀ຿ʯͷߏ଄Խ 

    ʮӡ༻ۀ຿ʯߏ଄Խͷྫ
  3. Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ࣗಈԽʯͷ໎૸Λճආ͢ΔͨΊʹ 3

  4. Operation Lab ӡ༻ઃܭϥϘ ͳͥʮӡ༻ࣗಈԽʯ͸ ໎૸͢Δͷ͔ 4

  5. Ծઆӡ༻ۀ຿͕ʮߏ଄Խʯ͞Ε͍ͯͳ͍  ਓ͕ཧղ͠΍͍͢Α͏ʹͳ͍ͬͯͳ͍ɻ  γεςϜ͕औΓѻ͍΍͍͢Α͏ʹͳ͍ͬͯͳ͍ɻ  ࿦ཧతʹਖ਼͍͜͠ͱΛݕূ͍ͯ͠ͳ͍ɻ Operation Lab ӡ༻ઃܭϥϘ

    5 ʮӡ༻ࣗಈԽʯͷ໎૸Λճආ͢ΔͨΊʹ ʮӡ༻ࣗಈԽʯ͕໎૸͢Δͷ͸ ͦ΋ͦ΋ӡ༻ۀ຿͕ߏ଄Խ͞Ε͍ͯͳ͍ͨΊ
  6. େલఏӡ༻ۀ຿Λʮߏ଄Խʯ͢Δ  ਓ͕ཧղ͠΍͍͢Α͏ʹ͢Δɻ  γεςϜ͔ΒऔΓѻ͍΍͍͢Α͏ʹ͢Δɻ  ࿦ཧతʹਖ਼͍͜͠ͱΛݕূͰ͖ΔΑ͏ʹ͢Δɻ Operation Lab ӡ༻ઃܭϥϘ

    6 ӡ༻ۀ຿ͷʮߏ଄Խʯ͕ʮӡ༻ࣗಈԽʯͷେલఏ ʮӡ༻ࣗಈԽʯͷ໎૸Λճආ͢ΔͨΊʹ
  7. Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ۀ຿ʯͷߏ଄Խ 7

  8. Operation Lab ӡ༻ઃܭϥϘ ৘ใͷߏ଄ શମ૾ 8 ʮӡ༻ۀ຿ʯͷߏ଄Խ SPPU ৘ใπϦʔ CSBODI

    CSBODI ৘ใϊʔυ OPEF OPEF ৘ใωοτϫʔΫ OPEF OPEF OPEF OPEF
  9. Operation Lab ӡ༻ઃܭϥϘ ৘ใߏ଄ԽͷਐΊํ શମ૾ 9 ৘ใπϦʔઃܭ ৘ใϊʔυߏங ৘ใωοτϫʔΫߏங 4UFQ

    4UFQ 4UFQ ৘ใπϦʔݟ௚͠ 4UFQ9 SPPU CSBODI CSBODI OPEF OPEF OPEF OPEF OPEF OPEF ʮӡ༻ۀ຿ʯͷߏ଄Խ
  10. Operation Lab ӡ༻ઃܭϥϘ ৘ใߏ଄ԽͷਐΊํ 4UFQ 10 SPPU CSBODI OPEF CSBODI

    OPEF OPEF OPEF OPEF OPEF ৘ใπϦʔઃܭ 4UFQ τοϓμ΢ϯΞϓϩʔν ͔Β࢝·Δ ʮӡ༻ۀ຿ʯͷߏ଄Խ
  11. Operation Lab ӡ༻ઃܭϥϘ ৘ใߏ଄ԽͷਐΊํ 4UFQ4UFQ 11 SPPU OPEF OPEF OPEF

    OPEF OPEF OPEF ৘ใϊʔυߏங ৘ใωοτϫʔΫߏங 4UFQ 4UFQ ϘτϜΞοϓΞϓϩʔν Ͱൃలͤ͞Δ τοϓμ΢ϯΞϓϩʔν ͔Β࢝·Δ ৘ใπϦʔઃܭ 4UFQ ʮӡ༻ۀ຿ʯͷߏ଄Խ
  12. Operation Lab ӡ༻ઃܭϥϘ ৘ใߏ଄ԽͰॏཁͳࣄ 12 SPPU OPEF OPEF OPEF OPEF

    OPEF OPEF τοϓμ΢ϯΞϓϩʔν ͔Β࢝·Δ ϘτϜΞοϓΞϓϩʔν Ͱൃలͤ͞Δ ྆Ξϓϩʔνͷ ੔߹తͳ઀߹ ৘ใπϦʔݟ௚͠ 4UFQ9 ৘ใϊʔυߏங ৘ใωοτϫʔΫߏங 4UFQ 4UFQ ৘ใπϦʔઃܭ 4UFQ ʮӡ༻ۀ຿ʯͷߏ଄Խ
  13. Operation Lab ӡ༻ઃܭϥϘ ৘ใͷߏ଄Խ શମ૾ 13 SPPU OPEF OPEF OPEF

    OPEF OPEF OPEF ৘ใπϦʔઃܭ 4UFQ τοϓμ΢ϯΞϓϩʔν ͔Β࢝·Δ ৘ใϊʔυߏங ৘ใωοτϫʔΫߏங 4UFQ 4UFQ ৘ใπϦʔݟ௚͠ 4UFQ9 ϘτϜΞοϓΞϓϩʔν Ͱൃలͤ͞Δ ྆Ξϓϩʔνͷ ੔߹తͳ઀߹ ʮӡ༻ۀ຿ʯͷߏ଄Խ
  14. Operation Lab ӡ༻ઃܭϥϘ ӡ༻ۀ຿ͷߏ଄Խ ৘ใߏ଄ԽͱϞσϧ͸ಉ͡ 14 ӡ༻֓ཁઃܭ 4UFQ τοϓμ΢ϯΞϓϩʔν ͔Β࢝·Δ

    ӡ༻ৄࡉઃܭ ߴ෇ՃՁ஋Խ 4UFQ 4UFQ ӡ༻֓ཁઃܭݟ௚͠ 4UFQ9 ܦӦ૚ ӡ༻ཁһ ӡ༻ཁһ શମ࠷దઃܭ ෦෼࠷దઃܭ ෇ՃՁ஋ઃܭ ϘτϜΞοϓΞϓϩʔν Ͱൃలͤ͞Δ ྆Ξϓϩʔνͷ ੔߹తͳ઀߹ ʮӡ༻ۀ຿ʯͷߏ଄Խ
  15. Operation Lab ӡ༻ઃܭϥϘ ೔ຊͷӡ༻ݱ৔ ݱ࣮ඇߏ଄త 15 τοϓμ΢ϯΞϓϩʔν ͕ଘࡏ͠ͳ͍ ϘτϜΞοϓΞϓϩʔν ͕ൃࢄ͍ͯ͠Δ

    ݱ৔͔ΒͷఏҊ͕ແ͍ αΠϩԽ அઈ τοϓͷ͍ͨ͠ࣄ͕ Θ͔Βͳ͍ ઀߹΋͠ͳ͍ ੔߹΋͠ͳ͍ ܦӦ૚ ӡ༻ཁһ ӡ༻ཁһ ʮӡ༻ۀ຿ʯͷߏ଄Խ
  16. Operation Lab ӡ༻ઃܭϥϘ ·ͱΊʮӡ༻ۀ຿ʯͷߏ଄Խ શମ૾ 16 Ϧιʔε Ϧιʔε ܦӦ૚ ӡ༻ཁһ

    ӡ༻֓ཁઃܭ 4UFQ ӡ༻ৄࡉઃܭ ߴ෇ՃՁ஋Խ 4UFQ 4UFQ ӡ༻֓ཁઃܭݟ௚͠ 4UFQ9 શମ࠷దઃܭ ෦෼࠷దઃܭ ෇ՃՁ஋ઃܭ τοϓμ΢ϯΞϓϩʔν ͔Β࢝·Δ ϘτϜΞοϓΞϓϩʔν Ͱൃలͤ͞Δ ྆Ξϓϩʔνͷ ੔߹తͳ઀߹ Ϧιʔε Ϧιʔε Ϧιʔε Ϧιʔε ʮӡ༻ۀ຿ʯͷߏ଄Խ
  17. Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ۀ຿ʯߏ଄Խͷྫ 17

  18. Operation Lab ӡ༻ઃܭϥϘ ͳͥ"84͸ʮมԽʹڧ͘ɺεέʔϧ͓Αͼ࣋ଓՄೳʯͳͷ͔ Ұྫ 18 "3/ "NB[PO3FTPVSDF/BNF Ͱ৘ใπϦʔΛߏங 4UFQ

    3FTPVSDF*% JOTUBODFJEͳͲ  Ͱ৘ใϊʔυΛߏங 3FTPVDF*%ؒͰωοτϫʔΫߏ଄Λߏஙͯ͠ ৽نػೳͷϦϦʔε 4UFQ 4UFQ "3/ͷ௥Ճɾߋ৽ 4UFQ9 SFTPVSDF *% SFTPVSDF *% SFTPVSDF *% SFTPVSDF *% SFTPVSDF *% SFTPVSDF *% τοϓμ΢ϯΞϓϩʔν ͔Β࢝·Δ ϘτϜΞοϓΞϓϩʔν Ͱൃలͤ͞Δ ྆Ξϓϩʔνͷ ੔߹తͳ઀߹ ʮӡ༻ۀ຿ʯߏ଄Խͷྫ
  19. Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ۀ຿ʯΛ ߏ଄Խ͠·͠ΐ͏ 19

  20. Operation Lab ӡ༻ઃܭϥϘ ࢀߟաڈͷൃදࢿྉ 20 IUUQTXXXPQTMBCKQQVCMJTI աڈͷൃදࢿྉ͸ 0QT-BCKQͱ͍͏αΠτʹஔ͍ͯ͋Γ·͢ɻ

  21. IUUQXXXPQFSBUJPOMBCDPKQ OperationLab ӡ༻ઃܭ