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Settlers of DevOps - Boston 2017
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Rob Cummings
September 18, 2017
Technology
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Settlers of DevOps - Boston 2017
Rob Cummings
September 18, 2017
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Transcript
Settlers of DevOps Down with the Tyranny of Architecture Governance
Rob Cummings Solution Principal, Slalom @opsrob
Why are we here?
I want to deliver customer value faster and more humanely.
Bi-Modal IT Governed by Enterprise Architecture May not have line
of site to customer Mode 1 Systems of Record Mode 2 Systems of Innovation All the cool things, maybe
“A system is more than the sum of its parts.
It may exhibit adaptive, dynamic, goal-seeking, self- preserving, and sometimes evolutionary behavior.” -- Donella H. Meadows. “Thinking in Systems.”
Bi-Modal IT Mode 1 Systems of Record Mode 2 Systems
of Innovation No flow
Bi-Modal is an overly simplistic way to organize.
What actually works?
An acknowledgement that innovation and change is required throughout the
org.
A system that takes into account transition states and feedback
loops.
Enter Pioneers, Settlers, and Town Planners.
Thank you Simon Wardley! @swardley http://blog.gardeviance.org/
Pioneers
Traits of Pioneers - Live outside of “standards” and ITIL
- Fail, lots - What they build usually isn’t trusted - (nor should it be) - Comfortable going with gut-feel
Settlers
Traits of Settlers - Make prototypes real - Build trust
throughout the org - They adopt each other's ideas, with customization - (beginning of an ecosystem) - Continuous improvement
Town Planners
Traits of Town Planners - Focus on what is common
and well defined - Industrialize, scale - Operational efficiency - Build the services Pioneers rely on for future experimentation - Metric driven
A few things about this model…
This is a theft based pull model.
Pioneers, Settlers, Town Planners Pioneers Settlers Town Planners Theft Theft
Re-use Everyone has line of site to customer
Mode 1 Systems of Record Mode 2 Systems of Innovation
Bi-Modal IT
Pioneers, Settlers, and Town Planners are all roles requiring excellent
people.
Pioneers, Settlers, and Town Planners can (and should) exist within
a team.
Take care to foster the feedback loops and maintain the
pull nature.
Let’s make it real. Continuous Delivery Adoption
- Small group of pioneers - Sponsorship and common vision
from the top - Got to near MVP state - Ultimately not adopted Continuous Delivery Pilot
- Adopted much of the ideas and code - Shipped
into production, made it their own - Followed by a number of other teams that adopted and some customized - Now we have a proliferation “problem” App Team - Settlers
- Built a commodity pipeline and platform for the org
to adopt - Intent is to allow pioneers and settlers to innovate on the next thing. Enter the Town Planners
To recap…
One team trying a thing…
Lots of teams, several tools
Now a Commodity
Anti-Patterns
Common anti-patterns Lack of shared vision and common outcomes.
Jumping into a new model all at once. Common anti-patterns
Using Enterprise Architecture to prevent waste and force adoption. Common
anti-patterns
Relying on Innovation Labs or Centers of Excellence for your
pioneers. Common anti-patterns
Forgetting your organization requires a systems thinking approach. Common anti-patterns
Key Takeaways: Create flows, not barriers or mandates. Each role
is filled with excellent people.
This is evolving, we are not finished. Where will you
take us?
[email protected]
Thank you!! @opsrob https://speakerdeck.com/opsrob/settlers-of- devops-boston-2017