Belskaya BA Mistakes

Transcript

1. 10 typical BA mistakes and how to avoid them APRIL, 2019
2. 2 • > 4 years of experience in BA • 3 years with EPAM • SAP Hybris-certified BA • Certified Scrum Master • BA/Hybris Mentor BELSKAYA ANASTASIYA Senior Business Analyst
3. 3 Agenda • Who is a BA? • What does it mean to be a cool BA? • Why do we all make mistakes? • 10 BA mistakes from real life • Tips for avoiding mistakes
4. 6 6 What does it mean to be a cool BA?
5. 7 Do they even exist?
6. 8 Cool BA • Domain expert • Critical contributor to the team’s success • Conflict & Problem resolver • Provides respect • Advisor for the Customer
7. 9 9 Why do we all make mistakes?
8. 10 Why do we make mistakes? 1 R U S H 2 I N AT T E N T I V E N E S S 3 W R O N G M O O D 4 I M P R O P E R P R I O R I T I Z AT I O N 5 L A C K O F E X P E R I E N C E
9. 11 11 10 typical mistakes that BAs make
10. 12 System Analyst Data Analyst Technical Writer BA Mistake 1 BEING A “BA”
11. 13 BA Mistake 2 NOT UNDERSTANDING THE KEY STAKEHOLDERS
13. 15 BA Mistake 3 FAILING TO PROPERLY MANAGE DISCUSSIONS
14. 16 BA Mistake 3 FAILING TO PROPERLY DOCUMENT DISCUSSIONS
15. 17 BA Mistake 4 STRONG CONVIC TION IN DOCUMENTATION RATHER THAN IN COMMUNICATION
16. 18 BA Mistake 5 TALKING > LISTENING Okay. Maybe I should listen
17. 19 BA Mistake 6 DEEP MEANING OF THE CHINESE HIEROGLYPH “LISTEN”
18. 20 BA Mistake 6 DOCUMENTATION OVERLOAD
19. 21 BA Mistake 6 INSUFFICIENT DOCUMENTATION
20. 22 BA Mistake 7 FEELING OF PERFEC TION “Have no fear of perfection. You’ll never reach it.” Salvador Dali
21. 23 BA Mistake 8 UNWILLINGNESS TO “DIG INTO THE DETAILS"
22. 24 BA Mistake 9 LACK OF DOMAIN KNOWLEDGE
23. 25 BA Mistake 10 BEING REAC TIVE RATHER THAN PROAC TIVE There’s nothing I can do They will not agree to that
24. 26 A little bit of Statistics
25. Thank you for your attention ☺