Making technology more human, and loving every minute of it

Making technology more human, and loving every minute of it

No matter your role in a technology outfit, no matter if you're way far from the end-user, what you do is used by a real person. You're in the business of making user experiences.

I'm presenting 7 approaches (pick two) to make your next project more user-centred:
- start with the user’s experience
- iterate
- compare two different takes
- watch real people use it
- love it! -- disregard the client and build something you'd use yourself
- overlap roles
- change the deal

If you're a manager or a top executive, you have your own deliverables; use those same approaches to be more user- (worker-) centred.

Originally presented at CANHEIT 2013 (http://canheit.uottawa.ca/program/1603926) and followed-up at CANHEIT 2014 (https://canheit.upei.ca/event/70).

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Pascal Laliberte

June 11, 2013
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