Introduction to Human-centred Design: Workshop

The slide deck that goes along with the Introduction to Human-centred Design workshop

Transcript

1. Creating solutions with lasting impact. Chris Macrae, @chrisdmacrae Introduction to Human-centred Design
2. Our Sponsors Author name, @handle
3. Hello. I’m Chris. I design things. I develop things. I like to think I’m a pretty cool guy. Author name, @handle probably not
4. @chrisdmacrae hello@chrisdmacrae.com Author name, @handle
5. Chris Macrae, @chrisdmacrae Empathize Define Ideate Prototype Test
6. Chris Macrae, @chrisdmacrae Define Ideate Prototype Test Empathize
7. Chris Macrae, @chrisdmacrae Learn about the audience you’re designing for. Who is my user? What matters to that person?
8. Chris Macrae, @chrisdmacrae Emotion
 (Body language, social cues) Actions
 (Visual & audio cues)
9. Chris Macrae, @chrisdmacrae Learn about the audience you’re designing for. Who is my user? What matters to that person?
10. Chris Macrae, @chrisdmacrae Define Ideate Prototype Test Empathize
11. Chris Macrae, @chrisdmacrae Create a point of view based on insights. What does my user need? What does my user want?
12. Want vs Need I want more of the same vs. I need variety Chris Macrae, @chrisdmacrae
13. Want vs Need I want a smartphone vs. I need a telephone Chris Macrae, @chrisdmacrae
14. Want vs Need I want 0-maintenance plants vs. I need a green thumb Chris Macrae, @chrisdmacrae
15. Chris Macrae, @chrisdmacrae Create a point of view based on insights. What does my user need? What does my user want?
16. Chris Macrae, @chrisdmacrae Create a point of view based on insights. What does my user need? What does my user want?
17. Chris Macrae, @chrisdmacrae Define Ideate Prototype Test Empathize
18. Chris Macrae, @chrisdmacrae Brainstorm to come up with as many creative solutions as possible. Think forward to the future. Wild ideas are encouraged!
19. Chris Macrae, @chrisdmacrae Defer judgement. 1 2 Encourage wild ideas. 7 Go for quantity. 3 Build on the ideas of others. 4 Stay focused on the topic. 5 One conversation at a time. 6 Be visual.
20. Chris Macrae, @chrisdmacrae Define Ideate Prototype Test Empathize
21. Chris Macrae, @chrisdmacrae Build a visual representation of one of your ideas. How can I show my idea? How can I share my idea?
22. Prototypes can be quick & dirty Chris Macrae, @chrisdmacrae
23. The format doesn’t matter Storyboards, role plays, models, mock-ups, you name it! Chris Macrae, @chrisdmacrae
24. Create an experience Role playing is an effective way to prototype services, environmental design, and much more. Chris Macrae, @chrisdmacrae
25. Chris Macrae, @chrisdmacrae Build a visual representation of one of your ideas. How can I show my idea? How can I share my idea?
26. Chris Macrae, @chrisdmacrae Define Ideate Prototype Test Empathize
27. Chris Macrae, @chrisdmacrae Share your prototype for feedback. What worked? What didn’t work?
28. Next Steps • Keep getting feedback! • Define success! • Measure and evaluate! • Create a roadmap & pilot. • http://www.designkit.org/methods Chris Macrae, @chrisdmacrae
29. Resources • http://www.designkit.org/ • https://dschool.stanford.edu/resources/ • https://www.ideou.com/ • https://www.plusacumen.org/courses/introduction- human-centered-design • https://www.plusacumen.org/courses/prototyping Chris Macrae, @chrisdmacrae