Design thinking: Design for Policy - Agri Meets Design 2014

Transcript

1. Design thinking
   Design thinking
   Design for Policy
   Agri Meets Design
   Peter Smart
   

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2. Agri Meets Design
   What makes innovation in
   government difficult?
   Design thinking
   

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3. Government
   as pioneers
   Agri Meets Design
   Design thinking
   

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4. Agri Meets Design
   • 45 organisations from
   the public, private and
   non-profit sector
   Design thinking
   

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5. Agri Meets Design
   Government systems and structures are
   fundamentally different than those of the
   private sector. Namely, our government is
   designed to perform reliably, not to adapt to
   changing circumstances...
   IDEO (2011) - Innovation in Government
   “
   Design thinking
   

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6. Agri Meets Design
   In addition, the overwhelming amount of
   oversight from our government’s major
   institutions…plus, unrelenting scrutiny from
   the media and watch groups, tends to result in
   agencies being highly defensive and cautious.
   They are, therefore, missing opportunities to
   improve performance...
   “
   Design thinking
   

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7. Agri Meets Design
   As a result, many employees are unused to
   taking risks, trying new things and creatively
   approaching problem-solving. Ultimately, we
   are left with a government that is hindered at a
   time when agency performance goals demand
   nothing less than extraordinary measures.”
   IDEO (2011) - Innovation in Government
   “
   Design thinking
   

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8. Agri Meets Design
   “What we are trying to solve isn’t
   solvable by one agency anymore,
   but any attempt to work across
   government is shut down.”
   1. Politics and miscommunication disrupt
   efforts to promote collaboration and innovation
   Design thinking
   IDEO (2011) - Innovation in Government
   

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9. Agri Meets Design
   “I stopped trying after I was
   defeated at every turn.”
   2. Government employees have no defined
   process for introducing and exploring new ideas
   Design thinking
   IDEO (2011) - Innovation in Government
   

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10. Agri Meets Design
    “We have a new idea for
    delivering services, but money
    flows to what’s ‘familiar.’”
    3. Without effective measures of success,
    government can't justify an R&D budget
    Design thinking
    IDEO (2011) - Innovation in Government
    

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11. Government
    as pioneers
    Agri Meets Design
    Design thinking
    

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12. Agri Meets Design
    How is it possible to
    overcome the barriers to
    innovation in government?
    Design thinking
    

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13. Agri Meets Design
    Government must promote a culture of
    innovation and unlock the potential of the
    people next door, down the hall and on the
    front lines. Innovation must become rooted in
    your agency’s culture...
    IDEO (2011) - Innovation in Government
    “
    Design thinking
    

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14. Agri Meets Design
    [However] you don’t have to reinvent the wheel.
    Leaders in the private and nonprofit sectors are
    doing tremendous work to prepare employees to
    apply an innovation process that produces
    results in virtually any field—everything from
    consumer products to social services.”
    IDEO (2011) - Innovation in Government
    “
    Design thinking
    

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15. A process for
    innovation
    Agri Meets Design
    Design thinking
    

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16. Agri Meets Design
    Provide infrastructure
    for innovation
    Commit to
    innovation
    Define high
    priority goals
    Collaborate
    Prototype, share and
    refine solutions
    Implement ideas and
    navigate change
    Measure impact
    Design thinking
    

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17. Agri Meets Design
    Provide infrastructure
    for innovation
    Commit to
    innovation
    Define high
    priority goals
    Collaborate
    Prototype, share and
    refine solutions
    Implement ideas and
    navigate change
    Measure impact
    Design thinking
    

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18. Provide infastructure
    Agri Meets Design
    • Isolate barriers to innovation
    • Train employees
    • Skill share
    • Funding
    Design thinking
    

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19. Agri Meets Design
    Provide infrastructure
    for innovation
    Commit to
    innovation
    Define high
    priority goals
    Collaborate
    Prototype, share and
    refine solutions
    Implement ideas and
    navigate change
    Measure impact
    Design thinking
    

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20. Commit to innovation
    Agri Meets Design
    • Promote the exploration of game-changing ideas
    • Innovation as primary goal for sector
    Design thinking
    

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21. Agri Meets Design
    Provide infrastructure
    for innovation
    Commit to
    innovation
    Define high
    priority goals
    Collaborate
    Prototype, share and
    refine solutions
    Implement ideas and
    navigate change
    Measure impact
    Design thinking
    

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22. Define high priority goals
    Agri Meets Design
    • Start with isolating real needs
    Design thinking
    

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23. Agri Meets Design
    Provide infrastructure
    for innovation
    Commit to
    innovation
    Define high
    priority goals
    Collaborate
    Prototype, share and
    refine solutions
    Implement ideas and
    navigate change
    Measure impact
    Design thinking
    

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24. Collaborate
    Agri Meets Design
    • Form working parties cross industry and discipline
    • Identify opportunities together
    Design thinking
    

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25. Agri Meets Design
    Provide infrastructure
    for innovation
    Commit to
    innovation
    Define high
    priority goals
    Collaborate
    Prototype, share and
    refine solutions
    Implement ideas and
    navigate change
    Measure impact
    Design thinking
    

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26. Prototype, share, refine
    Agri Meets Design
    • Share early, share often
    Design thinking
    

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27. Agri Meets Design
    Provide infrastructure
    for innovation
    Commit to
    innovation
    Define high
    priority goals
    Collaborate
    Prototype, share and
    refine solutions
    Implement ideas and
    navigate change
    Measure impact
    Design thinking
    

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28. Implement ideas
    Agri Meets Design
    • Adopt an iterative approach
    • Communicate learning and improvement
    Design thinking
    

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29. Agri Meets Design
    Provide infrastructure
    for innovation
    Commit to
    innovation
    Define high
    priority goals
    Collaborate
    Prototype, share and
    refine solutions
    Implement ideas and
    navigate change
    Measure impact
    Design thinking
    

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30. Measure impact
    Agri Meets Design
    • Determine results
    • Invest in progress
    Design thinking
    

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31. Agri Meets Design
    Provide infrastructure
    for innovation
    Commit to
    innovation
    Define high
    priority goals
    Collaborate
    Prototype, share and
    refine solutions
    Implement ideas and
    navigate change
    Measure impact
    Design thinking
    

    View Slide