Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
Future of the Web: Emotional Intelligence
Search
petewsmart
May 20, 2016
Technology
0
450
Future of the Web: Emotional Intelligence
Part 1 of 4 of The Future of the Web speaking series. Presented at UX London, 2016
petewsmart
May 20, 2016
Tweet
Share
More Decks by petewsmart
See All by petewsmart
The Future of the Web - and how to prepare for it today
petewsmart
3
1k
The Future of the Web: and how to prepare for it today.
petewsmart
17
3.4k
You Live and Die by Your Ideas
petewsmart
2
310
Microsoft
petewsmart
0
200
Design thinking: 50 Problems 50 Days - Agri Meets Design 2014
petewsmart
5
1.4k
Design thinking: Design for Policy - Agri Meets Design 2014
petewsmart
2
340
Awwwards Conference: 50 Problems in 50 Days
petewsmart
0
220
Other Decks in Technology
See All in Technology
Global Azure2025(GitHub Copilot ハンズオン)
tomokusaba
2
610
テストって楽しい!開発を加速させるテストの魅力 / Testing is Fun! The Fascinating of Testing to Accelerate Development
aiandrox
0
160
意思決定を支える検索体験を目指してやってきたこと
hinatades
PRO
0
410
CodeRabbitと過ごした1ヶ月 ─ AIコードレビュー導入で実感したチーム開発の進化
mitohato14
1
240
Datadog のトライアルを成功に導く技術 / Techniques for a successful Datadog trial
nulabinc
PRO
0
120
Azure × MCP 入門
ry0y4n
8
1.4k
PagerDuty×ポストモーテムで築く障害対応文化/Building a culture of incident response with PagerDuty and postmortems
aeonpeople
3
570
AI-in-the-Enterprise|OpenAIが公開した「AI導入7つの教訓」——ChatGPTで変わる企業の未来とは?
customercloud
PRO
0
150
MCPを理解する
yudai00
14
9.9k
Twelve-Factor-Appから学ぶECS設計プラクティス/ECS practice for Twelve-Factor-App
ozawa
3
160
kernelvm-brain-net
raspython3
0
430
2025-04-14 Data & Analytics 井戸端会議 Multi tenant log platform with Iceberg
kamijin_fanta
1
180
Featured
See All Featured
Writing Fast Ruby
sferik
628
61k
[RailsConf 2023 Opening Keynote] The Magic of Rails
eileencodes
29
9.5k
個人開発の失敗を避けるイケてる考え方 / tips for indie hackers
panda_program
105
19k
Dealing with People You Can't Stand - Big Design 2015
cassininazir
367
26k
Faster Mobile Websites
deanohume
306
31k
Cheating the UX When There Is Nothing More to Optimize - PixelPioneers
stephaniewalter
280
13k
Easily Structure & Communicate Ideas using Wireframe
afnizarnur
194
16k
Making the Leap to Tech Lead
cromwellryan
133
9.3k
Gamification - CAS2011
davidbonilla
81
5.3k
XXLCSS - How to scale CSS and keep your sanity
sugarenia
248
1.3M
Understanding Cognitive Biases in Performance Measurement
bluesmoon
29
1.7k
RailsConf 2023
tenderlove
30
1.1k
Transcript
The Future of the Web AND HOW TO PREPARE FOR
IT TODAY @petewsmart
@petewsmart Thank you for having me.
None
@petewsmart
@petewsmart
www.
@petewsmart
@petewsmart
None
None
@petewsmart “Any sufficiently advanced technology is indistinguishable from magic.” –
ARTHUR C. CLARKE
@petewsmart What is magical for us today?
@petewsmart “We’re still in the first minute of the first
day of the internet revolution” – SCOTT COOK
None
@petewsmart Consistent improvement to complete our own web-like existence –
TIM BERNERS LEE
@petewsmart FRICTIONLESS
@petewsmart FRICTIONLESS HUMAN
@petewsmart FRICTIONLESS HUMAN SELF ACTUALIZATION
@petewsmart FRICTIONLESS HUMAN SELF ACTUALIZATION
EMOTIONAL INVISIBLE TANGIBLE @petewsmart ADAPTIVE
T H E F U T U R E O
F T H E W E B I S @petewsmart EMOTIONAL
@petewsmart
@petewsmart
@petewsmart
@petewsmart
@petewsmart
@petewsmart Emotional Intelligence
@petewsmart Stimulus Recognize Filter Interpret Behavior
None
@petewsmart We have an evolutionary bias to create a web
that understands more than us
@petewsmart
@petewsmart Stimulus Recognize Filter Interpret Behavior
@petewsmart 1. Natural language
1801 - Jacquard Loom @petewsmart
1943 - Colossus Valve Machine @petewsmart
@petewsmart
@petewsmart
@petewsmart Hello, I’m Amy. @petewsmart
@petewsmart Hello, I’m Amy. @petewsmart
@petewsmart
@petewsmart
@petewsmart
@petewsmart Xiaoice
@petewsmart 1% of the entire population reached in 1 week
Used by 40 million people today 35.4 jokes per second via Weibo Score 4.5 /4.7 for human vocal recognition
@petewsmart “When I am in a bad mood, I will
chat with her, Xiaoice is very intelligent.” – User in Shenzen
@petewsmart Real-time sentiment analysis
“The most important thing in communication is hearing what isn’t
said” Peter Drucker @petewsmart
@petewsmart
@petewsmart
@petewsmart @petewsmart
@petewsmart
@petewsmart @petewsmart
@petewsmart
@petewsmart Xiaoice
@petewsmart 1. Natural language
2. Facial language @petewsmart
“Our faces are organs of emotional communication; by some estimates,
we transmit more data with our expressions than with what we say” - Raffi Khatchadourian, New York Times @petewsmart
None
None
@petewsmart
@petewsmart
@petewsmart
@petewsmart
Specialised @petewsmart Commercialised Democratised Decentralised
None
@petewsmart
@petewsmart
None
None
@petewsmart
2. Facial language @petewsmart
@petewsmart 3. Body language
@petewsmart
@petewsmart
@petewsmart
@petewsmart
@petewsmart
None
None
None
None
None
@petewsmart 3. Body language
@petewsmart
@petewsmart Siri
@petewsmart
@petewsmart
“We’re still in the first minute of the first day
of the internet revolution” – SCOTT COOK
@petewsmart I’ll be sharing all of these examples, research and
more after this talk at: Thank you
@petewsmart I know just the thing Peter…