Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
Future of the Web: Emotional Intelligence
Search
petewsmart
May 20, 2016
Technology
0
420
Future of the Web: Emotional Intelligence
Part 1 of 4 of The Future of the Web speaking series. Presented at UX London, 2016
petewsmart
May 20, 2016
Tweet
Share
More Decks by petewsmart
See All by petewsmart
The Future of the Web - and how to prepare for it today
petewsmart
3
1k
The Future of the Web: and how to prepare for it today.
petewsmart
17
3.3k
You Live and Die by Your Ideas
petewsmart
2
300
Microsoft
petewsmart
0
200
Design thinking: 50 Problems 50 Days - Agri Meets Design 2014
petewsmart
5
1.4k
Design thinking: Design for Policy - Agri Meets Design 2014
petewsmart
2
320
Awwwards Conference: 50 Problems in 50 Days
petewsmart
0
220
Other Decks in Technology
See All in Technology
データ基盤におけるIaCの重要性とその運用
mtpooh
4
530
テストを書かないためのテスト/ Tests for not writing tests
sinsoku
1
170
Goで実践するBFP
hiroyaterui
1
120
コロプラのオンボーディングを採用から語りたい
colopl
5
1.3k
カップ麺の待ち時間(3分)でわかるPartyRockアップデート
ryutakondo
0
140
あなたの知らないクラフトビールの世界
miura55
0
130
【Oracle Cloud ウェビナー】2025年のセキュリティ脅威を読み解く:リスクに備えるためのレジリエンスとデータ保護
oracle4engineer
PRO
1
100
Kotlin Multiplatformのポテンシャル
recruitengineers
PRO
2
150
【NGK2025S】動物園(PINTO_model_zoo)に遊びに行こう
kazuhitotakahashi
0
240
AWSサービスアップデート 2024/12 Part3
nrinetcom
PRO
0
140
ドメイン駆動設計の実践により事業の成長スピードと保守性を両立するショッピングクーポン
lycorptech_jp
PRO
13
2.3k
AWS re:Invent 2024 recap in 20min / JAWSUG 千葉 2025.1.14
shimy
1
100
Featured
See All Featured
Art, The Web, and Tiny UX
lynnandtonic
298
20k
Visualization
eitanlees
146
15k
Making the Leap to Tech Lead
cromwellryan
133
9k
Refactoring Trust on Your Teams (GOTO; Chicago 2020)
rmw
33
2.7k
Building a Scalable Design System with Sketch
lauravandoore
460
33k
Why You Should Never Use an ORM
jnunemaker
PRO
54
9.1k
Gamification - CAS2011
davidbonilla
80
5.1k
jQuery: Nuts, Bolts and Bling
dougneiner
62
7.6k
A Philosophy of Restraint
colly
203
16k
The Invisible Side of Design
smashingmag
299
50k
The Art of Delivering Value - GDevCon NA Keynote
reverentgeek
8
1.2k
[Rails World 2023 - Day 1 Closing Keynote] - The Magic of Rails
eileencodes
33
2k
Transcript
The Future of the Web AND HOW TO PREPARE FOR
IT TODAY @petewsmart
@petewsmart Thank you for having me.
None
@petewsmart
@petewsmart
www.
@petewsmart
@petewsmart
None
None
@petewsmart “Any sufficiently advanced technology is indistinguishable from magic.” –
ARTHUR C. CLARKE
@petewsmart What is magical for us today?
@petewsmart “We’re still in the first minute of the first
day of the internet revolution” – SCOTT COOK
None
@petewsmart Consistent improvement to complete our own web-like existence –
TIM BERNERS LEE
@petewsmart FRICTIONLESS
@petewsmart FRICTIONLESS HUMAN
@petewsmart FRICTIONLESS HUMAN SELF ACTUALIZATION
@petewsmart FRICTIONLESS HUMAN SELF ACTUALIZATION
EMOTIONAL INVISIBLE TANGIBLE @petewsmart ADAPTIVE
T H E F U T U R E O
F T H E W E B I S @petewsmart EMOTIONAL
@petewsmart
@petewsmart
@petewsmart
@petewsmart
@petewsmart
@petewsmart Emotional Intelligence
@petewsmart Stimulus Recognize Filter Interpret Behavior
None
@petewsmart We have an evolutionary bias to create a web
that understands more than us
@petewsmart
@petewsmart Stimulus Recognize Filter Interpret Behavior
@petewsmart 1. Natural language
1801 - Jacquard Loom @petewsmart
1943 - Colossus Valve Machine @petewsmart
@petewsmart
@petewsmart
@petewsmart Hello, I’m Amy. @petewsmart
@petewsmart Hello, I’m Amy. @petewsmart
@petewsmart
@petewsmart
@petewsmart
@petewsmart Xiaoice
@petewsmart 1% of the entire population reached in 1 week
Used by 40 million people today 35.4 jokes per second via Weibo Score 4.5 /4.7 for human vocal recognition
@petewsmart “When I am in a bad mood, I will
chat with her, Xiaoice is very intelligent.” – User in Shenzen
@petewsmart Real-time sentiment analysis
“The most important thing in communication is hearing what isn’t
said” Peter Drucker @petewsmart
@petewsmart
@petewsmart
@petewsmart @petewsmart
@petewsmart
@petewsmart @petewsmart
@petewsmart
@petewsmart Xiaoice
@petewsmart 1. Natural language
2. Facial language @petewsmart
“Our faces are organs of emotional communication; by some estimates,
we transmit more data with our expressions than with what we say” - Raffi Khatchadourian, New York Times @petewsmart
None
None
@petewsmart
@petewsmart
@petewsmart
@petewsmart
Specialised @petewsmart Commercialised Democratised Decentralised
None
@petewsmart
@petewsmart
None
None
@petewsmart
2. Facial language @petewsmart
@petewsmart 3. Body language
@petewsmart
@petewsmart
@petewsmart
@petewsmart
@petewsmart
None
None
None
None
None
@petewsmart 3. Body language
@petewsmart
@petewsmart Siri
@petewsmart
@petewsmart
“We’re still in the first minute of the first day
of the internet revolution” – SCOTT COOK
@petewsmart I’ll be sharing all of these examples, research and
more after this talk at: Thank you
@petewsmart I know just the thing Peter…