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Future of the Web: Emotional Intelligence

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May 20, 2016
Technology
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Future of the Web: Emotional Intelligence

Part 1 of 4 of The Future of the Web speaking series. Presented at UX London, 2016

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petewsmart

May 20, 2016

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Transcript

  1. The Future of the Web AND HOW TO PREPARE FOR

    IT TODAY @petewsmart

  2. @petewsmart Thank you for having me.

  3. None

  4. @petewsmart

  5. @petewsmart

  6. www.

  7. @petewsmart

  8. @petewsmart

  9. None
  10. None

  11. @petewsmart “Any sufficiently advanced technology is indistinguishable from magic.” –

    ARTHUR C. CLARKE

  12. @petewsmart What is magical for us today?

  13. @petewsmart “We’re still in the first minute of the first

    day of the internet revolution” – SCOTT COOK
  14. None

  15. @petewsmart Consistent improvement to complete our own web-like existence –

    TIM BERNERS LEE

  16. @petewsmart FRICTIONLESS

  17. @petewsmart FRICTIONLESS HUMAN

  18. @petewsmart FRICTIONLESS HUMAN SELF ACTUALIZATION

  19. @petewsmart FRICTIONLESS HUMAN SELF ACTUALIZATION

  20. EMOTIONAL INVISIBLE TANGIBLE @petewsmart ADAPTIVE

  21. T H E F U T U R E O

    F T H E W E B I S @petewsmart EMOTIONAL

  22. @petewsmart

  23. @petewsmart

  24. @petewsmart

  25. @petewsmart

  26. @petewsmart

  27. @petewsmart Emotional Intelligence

  28. @petewsmart Stimulus Recognize Filter Interpret Behavior

  29. None

  30. @petewsmart We have an evolutionary bias to create a web

    that understands more than us

  31. @petewsmart

  32. @petewsmart Stimulus Recognize Filter Interpret Behavior

  33. @petewsmart 1. Natural language

  34. 1801 - Jacquard Loom @petewsmart

  35. 1943 - Colossus Valve Machine @petewsmart

  36. @petewsmart

  37. @petewsmart

  38. @petewsmart Hello, I’m Amy. @petewsmart

  39. @petewsmart Hello, I’m Amy. @petewsmart

  40. @petewsmart

  41. @petewsmart

  42. @petewsmart

  43. @petewsmart Xiaoice

  44. @petewsmart 1% of the entire population reached in 1 week

    Used by 40 million people today 35.4 jokes per second via Weibo Score 4.5 /4.7 for human vocal recognition

  45. @petewsmart “When I am in a bad mood, I will

    chat with her, Xiaoice is very intelligent.” – User in Shenzen

  46. @petewsmart Real-time sentiment analysis

  47. “The most important thing in communication is hearing what isn’t

    said” Peter Drucker @petewsmart

  48. @petewsmart

  49. @petewsmart

  50. @petewsmart @petewsmart

  51. @petewsmart

  52. @petewsmart @petewsmart

  53. @petewsmart

  54. @petewsmart Xiaoice

  55. @petewsmart 1. Natural language

  56. 2. Facial language @petewsmart

  57. “Our faces are organs of emotional communication; by some estimates,

    we transmit more data with our expressions than with what we say” - Raffi Khatchadourian, New York Times @petewsmart
  58. None
  59. None

  60. @petewsmart

  61. @petewsmart

  62. @petewsmart

  63. @petewsmart

  64. Specialised @petewsmart Commercialised Democratised Decentralised

  65. None

  66. @petewsmart

  67. @petewsmart

  68. None
  69. None

  70. @petewsmart

  71. 2. Facial language @petewsmart

  72. @petewsmart 3. Body language

  73. @petewsmart

  74. @petewsmart

  75. @petewsmart

  76. @petewsmart

  77. @petewsmart

  78. None
  79. None
  80. None
  81. None
  82. None

  83. @petewsmart 3. Body language

  84. @petewsmart

  85. @petewsmart Siri

  86. @petewsmart

  87. @petewsmart

  88. “We’re still in the first minute of the first day

    of the internet revolution” – SCOTT COOK

  89. @petewsmart I’ll be sharing all of these examples, research and

    more after this talk at: Thank you

  90. @petewsmart I know just the thing Peter…