Include • Context (such as trends, things they are already attempting, impetus for hiring a consultant) • Complications(what changed?, what is the big decision they need to make?, what are the stakes?) UNDERSTANDING OF THE OPPORTUNITY APPROACH Phase 1 High level overeview of process Phase 2 High level overeview of process Phase 3 High level overeview of process TEAM The project will consist of the following team members: • Consultant: • Client Contact: • Additional Members: DELIVERABLES • List of deliverables