E-commerce Innovations and Trends of 2018 | ProBytes

It’s been an exciting year for online merchants. More people are becoming customers of online stores and owing to the reason ecommerce market is at an all-time rise. It is expected that global e-commerce revenue to reach $460 plus billion in 2018.

Transcript

1. Ecommerce Innovations And Trends of 2018 Ecommerce Innovations And Trends of 2018
2.  Christmas and new-year are nearby. E-commerce market is getting ready for one of the biggest sales season ever.  Little do people know that their online shopping experience is going to change dramatically next year owing to latest technological advancement.
3.  BY the end of 2018 70% of the ecommerce traffic will be through mobile phones.  Augmented reality will have a great influence in ecommerce market in the year 2018.  Amazon has already added augmented reality to their app.  AR market will rise to $90 billion by 2020. Augmented Reality Shopping Using Mobile Phones:
4.  Amazon Alexa and Google Assistant will have more exciting integration and updates in 2018.  Half of the online search will be done through voice next year, which is 40% at the moment.  Target and wall mart will integrate Google express to enable voice purchase Voice Shopping
5.  Online stores will concentrate on Instagram stories since half of the users are predicted to use the feature next year.  Facebook will introduce VR feature ‘Spaces’ for its users to connect  Videos will attract more customers from social media than any other content  Chat bots and messenger based sales will increase dramatically since 2.5 billion users at present use them and it’s expected to rise dramatically in 2018 Social Media
6.  2018 will be of CX oriented strategies since 89% of consumers at present has stopped doing business with a company after poor customer service.  ‘Customer experience will dramatically improve with the help of Blockchain Technology.  Omni-channel shopping experience will dramatically increase by next year.  AI and Machine learning will be extensively put to use to increase CX. Customer experience (CX)
7.  Ebay is going to release their visual search tools by next year.  Amazon, Asos and Wayfair have already included the feature.  Google lately introduced Google Lens in their pixel phones for advanced search and shopping options. It is expected that in 2018 more Android phones will have the feature.  Pinterest already has 150 million users who use visual search feature and is expecting a steep rise in 2018.