Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Sign up for free
Menu
Search
Features
All features
Private URLs
Password Protection
Custom URLS
Scheduled publishing
Remove Branding
Restrict embedding
Deck Collections
Notes
Features
All features
Private URLs
Password Protection
Custom URLS
Scheduled publishing
Remove Branding
Restrict embedding
Deck Collections
Notes
Explore
Featured decks
Featured speakers
Programming
Technology
Storyboards
Explore
Featured decks
Featured speakers
Programming
Technology
Storyboards
Pricing
Search
Sign in
Sign up for free
Impulsvortrag: Zu Ende digitalisiert? – Intro P...
Search
Sponsored
·
Your Podcast. Everywhere. Effortlessly.
Share. Educate. Inspire. Entertain. You do you. We'll handle the rest.
→
Public Service Lab
November 10, 2022
48
0
Share
Embed
Copy iframe code
Copy JS code
Copy link
Start on current slide
Impulsvortrag: Zu Ende digitalisiert? – Intro PSL22
Public Service Lab
November 10, 2022
More Decks by Public Service Lab
See All by Public Service Lab
Besser machen: Mehr Qualität für unsere Services
publicservicelab
0
65
Die empathische Verwaltung – Maral Koohestanian
publicservicelab
0
72
Gute Digitalisierung braucht gute Laune!
publicservicelab
0
64
Die Digitale Dachmarke für Deutschland: Von der Pilotierung in den Roll-out
publicservicelab
0
84
Alle für alle: Verwaltungsdienste gemeinsam gestalten
publicservicelab
0
160
Co-Design in und mit der Berliner Verwaltung
publicservicelab
0
86
Umweltinformationen für Jede*n: iterativ zu intuitiv
publicservicelab
0
120
KERN UX-Standard
publicservicelab
0
110
Workshop: Was haben Angela Merkel und Apache 207 mit dem Bürger:innenservice der Zukunft zu tun?
publicservicelab
0
290
Featured
See All Featured
Leadership Guide Workshop - DevTernity 2021
reverentgeek
1
380
Joys of Absence: A Defence of Solitary Play
codingconduct
1
530
[RailsConf 2023 Opening Keynote] The Magic of Rails
eileencodes
31
10k
The State of eCommerce SEO: How to Win in Today's Products SERPs - #SEOweek
aleyda
2
12k
Are puppies a ranking factor?
jonoalderson
2
4k
Practical Orchestrator
shlominoach
192
12k
Intergalactic Javascript Robots from Outer Space
tanoku
273
27k
Creating an realtime collaboration tool: Agile Flush - .NET Oxford
marcduiker
35
2.6k
Abbi's Birthday
coloredviolet
4
10k
BBQ
matthewcrist
89
10k
Stewardship and Sustainability of Urban and Community Forests
pwiseman
0
530
Collaborative Software Design: How to facilitate domain modelling decisions
baasie
1
330
Transcript
+DOORXQGKHU]OLFK ZLOONRPPHQ 36/ JHUQSHU'X
3XEOLF6HUYLFH/DE :LOONRPPHQLQ)UHLEXUJLP%UHLVJDX
%HVVHUH %ĞUJHUGLHQVWH %HVVHUH 9HUZDOWXQJ
3XEOLF6HUYLFH/DE 9HUDQVWDOWXQJHQ
3XEOLF6HUYLFH/DE 9RUWUËJHXQG:RUNVKRSV
3XEOLNDWLRQHQ 3XEOLF6HUYLFH/DE
3XEOLF6HUYLFH/DE 3UHLVIĞU*XWH9HUZDOWXQJ
3XEOLF6HUYLFH/DE 0DUWLQ-RUGDQ +HDGRI'HVLJQ 'LJLWDO6HUYLFHGHV%XQGHV 6LPRQH&DUULHU 6HQLRU0DQDJHULQ 6HUYLFH'HVLJQHULQ 3Z& 'U.DWULQ'ULEELVFK
6HQLRU0DQDJLQJ&RQVXOWDQW @LQLW>$*
7HLOHGLHVHU 9HUDQVWDOWXQJ ZHUGHQ DXIJH]HLFKQHW
36/
9HUSIJHJXQJ :DVVHU.DijHH 0LWWDJVVQDFNő *XWVFKHLQIĞU/LPRRGHU%LHU ]XP$XVNODQJ
3XEOLF6HUYLFH/DE 'DVKHXWLJH3URJUDPP
3XEOLF6HUYLFH/DE Š %HJUĞĔXQJXQG,PSXOVYRUWUËJH Š 0LWWDJVSDXVH Š :RUNVKRSV7HLO
Š 5DXPZHFKVHO Š :RUNVKRSV7HLO Š .DijHHSDXVH Š 9HUOHLKXQJ3UHLVIĞUJXWH9HUZDOWXQJ XQG3UËVHQWDWLRQHQGHU*HZLQQHU Š )UDJHQXQG$QWZRUWHQIĞU*HZLQQHUSURMHNWH Š =XVDPPHQIDVVXQJXQG$EVFKOXVV Š (QGH
,PSXOVYRUWUËJH
=X(QGH GLJLWDOLVLHUW"
3XEOLF6HUYLFH/DE WUDWGDV 2QOLQH]XJDQJVJHVHW]LQ .UDIWXPRQOLQH=XJDQJ]X 9HUZDOWXQJVOHLVWXQJHQ]X HUPąJOLFKHQ
3XEOLF6HUYLFH/DE
3XEOLF6HUYLFH/DE
3XEOLF6HUYLFH/DE 4XDQWLWËW"4XDOLWËW"
3XEOLF6HUYLFH/DE
3XEOLF6HUYLFH/DE Ś'HU,73ODQXQJVUDWVWLPPWGDULQĞEHUHLQGDVV GLH'LJLWDOLVLHUXQJYRQ9HUZDOWXQJVOHLVWXQJHQ QXW]HURULHQWLHUWHUIROJHQPXVV 'HU(UIROJGHU2=*8PVHW]XQJPLVVWVLFK YRUUDQJLJDQHLQHUGHXWOLFKJHVWHLJHUWHQ1XW]XQJ GLJLWDOHU$QJHERWHŗ
3XEOLF6HUYLFH/DE +ËQGHKRFK :HUDUEHLWHWQXW]HQGHQ]HQWULHUW"
3XEOLF6HUYLFH/DE +ËQGHKRFK :HUKDWLQGHQOHW]WHQ0RQDWHQ PLW1XW]HULQQHQJHVSURFKHQXPPHKU ĞEHUJHOHEWH(UIDKUXQJHQ]XOHUQHQ" :HUKDWSRWHQ]LHOOH/ąVXQJHQPLW 1XW]HQGHQJHWHVWHW"
3XEOLF6HUYLFH/DE
3XEOLF6HUYLFH/DE 6RUJHQNLQG 1XW]HQGHQ]HQWULHUXQJ
3XEOLF6HUYLFH/DE 6RUJHQNLQG 0HQVFKHQ]HQWULHUXQJ
3XEOLF6HUYLFH/DE 0HQVFKHQ]HQWULHUXQJNDQQ GDQQJHOLQJHQZHQQZLUGLH $XIJDEHHUQVWQHKPHQő
3XEOLF6HUYLFH/DE ۄڑLjʧɤڑͣʧɤʔʹڑɤͣڑǸͣԵ ۄڑLjʧɤڑʅ΄ʔ˓ʹڑɤͣڑͣʧɆʔڑǸ˷Ե ۄڑLjʧɤڑʅ˷ˋʹʧ̇˷ʧɤͅʹڑɤͣԵ ۄڑLjʧɤڑΨʧͅɒڑɤͣڑʊɤ˰ǸɆʔʹԵ ۄڑLjǸͣڑΨʧͅɒڑʊɤ˰ǸɆʔʹԵ őXQGJDQ]KHLWOLFK PHQVFKHQ]HQWULHUW JHVWDOWHQ AǸͣʧɤͅɤ˷ɒڑǸʅڑŶLjIͣڑɒǸ̻ʹʧ̇˷ڑΤ̇˷ڑŀΤɤڑ̻ͣͅڑƙ̇ʹǸ˓ڑTɤͣʧʊ˷֊՞ģ̇ɒɤ˓˓
Džʧͣɤ˓˓ɤͣ Tɤͣʧʊ˷ _α̻ɤͅʧɤ˷ɆɤՑ Tɤͣʧʊ˷ ƋɤͅΤʧɆɤՑ ɒɤͣʧʊ˷ ŀͅʊǸ˷ʧͣǸʹʧ̇˷ͣՑ ɒɤͣʧʊ˷ Ŷ̇˓ʧɆζՑ Tɤͣʧʊ˷
3XEOLF6HUYLFH/DE ۄڑLjʧɤڑͣʧɤʔʹڑɤͣڑǸͣԵ ۄڑLjʧɤڑʅ΄ʔ˓ʹڑɤͣڑͣʧɆʔڑǸ˷Ե ۄڑLjʧɤڑʅ˷ˋʹʧ̇˷ʧɤͅʹڑɤͣԵ ۄڑLjʧɤڑΨʧͅɒڑɤͣڑʊɤ˰ǸɆʔʹԵ ۄڑLjǸͣڑΨʧͅɒڑʊɤ˰ǸɆʔʹԵ _α̻ɤͅʧɤ˷ɆɤՑ Tɤͣʧʊ˷ ƋɤͅΤʧɆɤՑ ɒɤͣʧʊ˷
ŀͅʊǸ˷ʧͣǸʹʧ̇˷ͣՑ ɒɤͣʧʊ˷ Ŷ̇˓ʧɆζՑ Tɤͣʧʊ˷ AǸͣʧɤͅɤ˷ɒڑǸʅڑŶLjIͣڑɒǸ̻ʹʧ̇˷ڑΤ̇˷ڑŀΤɤڑ̻ͣͅڑƙ̇ʹǸ˓ڑTɤͣʧʊ˷֊՞ģ̇ɒɤ˓˓ Džʧͣɤ˓˓ɤͣ Tɤͣʧʊ˷
3XEOLF6HUYLFH/DE %HVVHUJHVWDOWHQş DXIDOOHQ(EHQHQ
3XEOLF6HUYLFH/DE 9LVXHOOHV'HVLJQ )ROJWH[LVWLHUHQGHQ *HVWDOWXQJV ULFKWOLQLHQ
3XEOLF6HUYLFH/DE 6WHXHUORWVH5HQWH ([SHULHQFH'HVLJQ 7HVWHWHXUH/ąVXQJHQ
3XEOLF6HUYLFH/DE 6WHXHUORWVH5HQWH 6HUYLFHGHVLJQ 'HQNWDQGHQJDQ]HQ 6HUYLFHQLFKWQXUDQ GDV)RUPXODU
3XEOLF6HUYLFH/DE 2UJDQLVDWLRQVGHVLJQ 1HXH)ËKLJNHLWHQ $UEHLWVZHLVHQXQG 6WUXNWXUHQ
3XEOLF6HUYLFH/DE 3ROLF\'HVLJQ 6FKąSIW0ąJOLFKNHLWV UËXPHDXV
3XEOLF6HUYLFH/DE =X(QGHGLJLWDOLVLHUW" 9HUËQGHUXQJZLUGQLH DEJHVFKORVVHQVHLQ
3XEOLF6HUYLFH/DE
3XEOLF6HUYLFH/DE 1XU0XW /DVVWXQVZHLWHUDUEHLWHQş PHQVFKHQ]HQWULHUW
3XEOLF6HUYLFH/DE )HHGEDFN :DVQHKPWLKUPLWYRP 3XEOLF6HUYLFH/DE'D\ "
3XEOLF6HUYLFH/DE -GLQSGLXI -GLPIVRXI -GL[¾RWGLIQMV (XHU)HHGEDFN(XUH5HIJHNWLRQ
3XEOLF6HUYLFH/DE /DVVWXQVLP*HVSUËFK EOHLEHQ
36/
None
3XEOLF6HUYLFH/DE 9LGHRDUFKLY 3UËVHQWDWLRQHQXQG 9RUWUËJHYRQ 9HUDQVWDOWXQJHQ DXI<RX7XEH ELWO\SVOYLGHRV 7H[WEHLWUËJH $UWLNHO]X9HUZDOWXQJV
WUDQV IRUPDWLRQ 'LJLWDOLVLHUXQJXQG'HVLJQ ELWO\SVOWH[WH (0DLO8SGDWHV 5HJHOPËĔLJ1HXLJNHLWHQ ]X9HUDQVWDOWXQJHQ $NWLYLWËWHQXQG 9HUąijHQWOLFKXQJHQ ELWO\SVOQHZV
3XEOLF6HUYLFH/DE (LQJURĔHV'DQNHVFKąQ DQ)UHLEXUJ
3XEOLF6HUYLFH/DE =HLWIĞU/LPR %LHU (QGHLVWXP8KU
%LVEDOG